Overall Ratings & Reviews Hilton Alexandria Kings Ranch

Unfortunately, my stay at the hotel was not pleasant. The air conditioning was extremely loud, and the filters were dirty, causing a bad smell in the room. I had to keep the balcony door open all night just to get some fresh air, even though it was noisy outside. Additionally, the pillows were not clean, and I had to wait for almost an hour to get fresh ones. Overall, it was a disappointing experience.

Good place for relaxation

Great place. Will be back definitely

Nice hotel in general but First day I had dirty towels!

GREAT STAFF

To my surprise . I had to pay more than the price listed To get the room that I already chose on Expedia and payed in advance it was too stressful They try to extract as much money they can Eating was not fun at all Limited amounts . they serve you so you have to be in line to get your food . no juice You have to pay extra for juice I was really surprised and disappointed

Fabulous

Great service

I stayed there for three days. The housekeeper cleaned every day, but paint dust kept falling from the ceiling. No hot water came out, only lukewarm water.

the hotel furniture is consumed , rooms smell with mold

Convenient to industrial area

Great stay. Just wish it was a lot closer to the Alexandria Library that we were interested in seeing. On the flip side, it is an ideal location for commute back to Cairo.

Everything was fine

Great place to stay, staff very professional and attentive to guests needs. Highly recommended

excellent staff we have received with nice smile and every one would like to help, also very quick response to an issue we raised. Large Varity of food on the breakfast meet every individual wish. The rooms are clean with nice smell. Parking was convenient at cost. Did not like the additional cost every time you go out and in again during the stay.

Room was spacious but it was badly ventilated with bad smell. Breakfast was good Close to borog Alarb Airport.

Near Airport Beautiful Hotel

Very nice room. Breakfast buffet is very good. Facility is like an oasis because area outside is a bit remote as there is no shopping and there are a few restaurants. But overall I was only going to be there two days so it was all nice. Would stay again on a short trip.

Room environment/surroundings (4/10): Room with garden view - everything is OK until 4am when hundreds if not thousands of this bird - sparrow start chirping! The noise is horrible and for sure you wake up! Room with pool view - I thought "Finally some sleep!", but no!!! There is a stadium (Hilton Arena) where football games are played almost every day until 1 am. And to add some spice, there is live music at the Splash restaurant from Wednesday to Saturday (as stated from the front desk), but also on Sundays! Don't worry, even with earplugs you will hear the referee whistle and the not tuned restaurant's speaker (if your room is near, windows will be vibrating. The room (7.5/10): Normal room for a 4 star hotel as space and equipment. The shower head and the hand shower needed to be changed in 2 of 3 rooms I stayed in. Most of the hotel towels need to be replaced! (This is Hilton after all) I had in my room a "Welcome" basket with fruits, but with rotten pear and strawberries. Housekeeping (6/10): Like most of the hotels in Egypt - someday they forgot the feet towel, other coffee and water... Everyday is a surprise! If you change your room or extend your stay, don't expect cleaning on the next day Restaurant (6.5/10): Breakfast is good (7/10). Keep in mind the unused napkins are removed and after dinner are placed by the staff with bare hands Dinner(6.5/10) - Don't expect to eat fish or seafood! COVID regulations (2/10): ARE YOU JOKING??? Airport shuttle never arrived!

Room environment/surroundings (4/10): Room with garden view - everything is OK until 4am when hundreds if not thousands of this bird - sparrow start chirping! The noise is horrible and for sure you wake up! Room with pool view - I thought "Finally some sleep!", but no!!! There is a stadium (Hilton Arena) where football games are played almost every day until 1 am. And to add some spice, there is live music at the Splash restaurant from Wednesday to Saturday (as stated from the front desk), but also on Sundays! Don't worry, even with earplugs you will hear the referee whistle and the not tuned restaurant's speaker (if your room is near, windows will be vibrating. The room (7.5/10): Normal room for a 4 star hotel as space and equipment. The shower head and the hand shower needed to be changed in 2 of the 3 rooms I stayed in. Most of the hotel towels need to be replaced! (This is Hilton after all) I had in my room a "Welcome" basket with fruits, but with rotten pear and strawberries. Housekeeping (6/10): Like most of the hotels in Egypt - someday they forgot the feet towel, other coffee and water... Everyday is a surprise! If you change your room or extend your stay, don't expect cleaning on the next day Restaurant (6.5/10): Breakfast is good (7/10). Keep in mind the the unused napkins are removed and placed again by the staff with bare hands Dinner(6.5/10) - Don't expect to eat fish or seafood COVID regulations (2/10): ARE YOU JOKING??? Airport shuttle didn't arrive!