The Silk At Dago By Kazeem

Explore The Silk At Dago By Kazeem
8,2
Very Good
From 2.394 reviews
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Cleanliness

7,9

Room Comfort

8,0

Meal

7,8

Location

8,5

Service and Facilites

8,3

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Ambiance (34)
Distance to City Center (33)
Bedroom (28)
Staff Friendliness (25)
Room Space (25)
Accessibility (24)
Soundproof (24)
Bathroom (24)
Hotel Area (21)
Surroundings (20)
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Traveler Reviews The Silk At Dago By Kazeem

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40
Customer reviews
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Siti N.
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10,0
/10
Reviewed 2 week(s) ago
Great, really worth it, right in the city center. There's a swimming pool too, so the kids love it.
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Accommodation's Reply
01 Oct 2026
Dear Mr. Siti, Thank you for your review. We are delighted to hear that you enjoyed our hotel's facilities. We hope to welcome you back to The Silk at Dago Boutique Hotel again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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Gede D.
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Leisure
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8,5
/10
Reviewed 3 week(s) ago
Lots of cool, neat, and unique photo spots. It's all great.
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Accommodation's Reply
15 Sep 2026
Dear Mr. Gede, Thank you for your review. We wish you and your family good health and we look forward to welcoming you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management.
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Dimas A.
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Staycation
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10,0
/10
Reviewed 5 week(s) ago
Please keep it clean and provide better service.
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1 people find it helpful
Accommodation's Reply
03 Sep 2026
Dear Mr. Dimus, Thank you for your review. Thank you for your support and feedback, which we hope will encourage us to improve further. Thank you again, and we wish you and your family good health. Sincerely, The Management Team, The Silk at Dago Boutique Hotel
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R***I
icon-Business
Business
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9,4
/10
Reviewed 9 week(s) ago
The service is very good and very friendly.
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1 people find it helpful
Accommodation's Reply
20 Aug 2026
Dear Valued Guest, Thank you for your review. We wish you and your family good health. We sincerely hope to welcome you back to The Silk at Dago Boutique Hotel again. Sincerely, The Silk at Dago Boutique Hotel Management
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A***a
icon-origin-TRAVELOKA
7,0
/10
Reviewed 10 week(s) ago
It's time for the owner to renovate this hotel. The window handles are nearly falling off, the sheets and walls are stained, and the floors are worn. Some rooms are dark because they don't allow light in and the windows face inward. The pool water is dirty and dark.
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2 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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R***t
icon-origin-TRAVELOKA
6,3
/10
Reviewed 12 week(s) ago
The room wasn't bright enough for me. I've checked in frequently in Bandung, and now I've only found one that's less comfortable. Even my requests weren't met; I wanted a nice view, but instead I got a view of the inside of the hotel, haha.
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2 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for your review on Traveloka. We apologize for any inconvenience you experienced during your stay. Although we informed you that the Executive Room and Deluxe Suite offer garden and pool views, you booked a Deluxe Room (which has a balcony but no view). Next time, please choose the room type that best suits your needs. We will do our best to provide you with a more pleasant stay. Thank you. Sincerely, The Management Team, Dalgo Silk Boutique Hotel
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A***n
icon-origin-TRAVELOKA
9,7
/10
Reviewed 13 week(s) ago
Great, okay if the price is like that in the Dago area.
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1 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for your review. We wish you and your family good health. We sincerely hope to welcome you back to The Silk at Dago Boutique Hotel again. Sincerely, The Silk at Dago Boutique Hotel Management
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Z***a
icon-Staycation
Staycation
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8,4
/10
Reviewed 18 week(s) ago
I stayed in a type 2 room. Upon entering, there was still dust around the displays, and the room wasn't particularly spacious. Access to the hotel was easy, but perhaps the parking lot wasn't spacious enough. Even when all electronics were turned off, the sound of traffic outside could still be heard slightly.
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4 people find it helpful
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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Verified Traveler
icon-Staycation
Staycation
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8,0
/10
Reviewed 25 week(s) ago
The price is actually commensurate with the quality and size of the room, but I didn't like the bathroom being so close to the wall and the fact that the housekeeping staff left the mop and broom right in the hallway. Other than that, the location is great, and the staff is quite helpful.
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,1
/10
Reviewed 26 week(s) ago
My previous experiences here were fine. But yesterday, I happened to be on the first floor, and there was a lot of noise from people hammering nails, as if someone was working. It was very disturbing.
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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A***n
icon-Staycation
Staycation
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8,8
/10
Reviewed 29 week(s) ago
Friendly staff, elevator is just right for 3 people, lots of open space
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for your review. We wish you and your family good health. We sincerely hope to welcome you back to The Silk at Dago Boutique Hotel again. Sincerely, The Silk at Dago Boutique Hotel Management
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V***a
icon-origin-TRAVELOKA
7,8
/10
Reviewed 32 week(s) ago
Comfortable hotel for family... Will stay again..
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3 people find it helpful
Accommodation's Reply
05 Mar 2026
Dear Valued Guest, Thank you for your review. We wish you and your family good health. We sincerely hope to welcome you back to The Silk at Dago Boutique Hotel again. Sincerely, The Silk at Dago Boutique Hotel Management
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Abigail S. H.
icon-origin-TRAVELOKA
7,3
/10
Reviewed 39 week(s) ago
Let the picture say it all. It's really a no no no. The communication between FO and HK is very uncommunicative. There was an item left behind, when asked for the first time, the answer was no, until they insisted there wasn't one. Once after going up to room 1 to 1 again, when it happened to be the same party, whether it was FO or HK, they said that the item was in front of them, already in plastic and labeled with the room number. Even though the other room had been upgraded because the room smelled of armpits, I swear it really smelled, but still, no.
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+5
5 people find it helpful
Accommodation's Reply
10 Jan 2026
Dear Ms. Abigail, First of all, we sincerely thank you for submitting your review. We apologize for any inconvenience you experienced during your stay at our hotel. Regarding the unpleasant odor in your room, we compensated you by upgrading your room to a higher category complimentary of charge. As for the items left behind in your room, we will contact the relevant department to resolve this issue in the future. Thank you for your support. We hope this motivates us to strive for even better service. We wish you and your family good health. Sincerely, The Silk at Dago Boutique Hotel Management
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K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,8
/10
Reviewed 39 week(s) ago
bed bugs!! We can not sleep well and it's too bad.
8 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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I***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 39 week(s) ago
A wonderful stay! The room was comfortable and beautifully designed. The staff were friendly. Thank you.
3 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for your review. We wish you and your family good health. We sincerely hope to welcome you back to The Silk at Dago Boutique Hotel again. Sincerely, The Silk at Dago Boutique Hotel Management
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,3
/10
Reviewed 40 week(s) ago
The room was poorly maintained, with many stains and flaws. Initially, I was given a smelly room due to leaking floors, and ended up having to move. The parking lot was also cramped. Checking out later than half past one resulted in an extra charge. The only plus points were the strategic location and spacious room, otherwise, everything was lacking 🙏🏻
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2 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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M***a
icon-origin-TRAVELOKA
6,6
/10
Reviewed 40 week(s) ago
The staff and location are good, but the parking is very inadequate, and the room doesn't meet expectations. It's too small for this price. The toilet is very cramped, with the front left corner facing a wall. The hotel owner seems to have been too pushy with the extra space.
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1 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,8
/10
Reviewed 42 week(s) ago
The hotel is old, when I entered I was shocked to see the room like that, the sheets were also full of brown stains, it was uncomfortable
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1 people find it helpful
Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review on Traveloka. We apologize for any inconvenience you experienced during your stay at our hotel. We will certainly follow up on your review with the relevant team and will use it as positive feedback to improve our services. We hope to welcome you back to The Silk at Dago again. Thank you. Sincerely, The Silk at Dago Boutique Hotel Management
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Eko B. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 45 week(s) ago
The hotel is nice and clean, the staff is friendly.
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Accommodation's Reply
24 Nov 2025
Dear Mr. Ego, Thank you for your review. We look forward to welcoming you back to The Silk at Dago again. Thank you. Best regards, The Silk at Dago Boutique Hotel Management
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S***i
icon-origin-TRAVELOKA
8,1
/10
Reviewed 47 week(s) ago
The location is actually strategic and typical of an artsy hotel. The hotel staff is friendly and helpful. Each floor has a dispenser for refilling drinks. There is a prayer room on the 3rd floor, the room layout is quite narrow for the deluxe type. The only downside is that cleanliness needs to be maintained. The bed sheets have stains, the towels are also yellowing, and the queen bed is actually a combination of single beds, so sleeping in the middle of the sinkhole. And the swimming pool is also full of leaf litter. The only plus is that there are several cafes and eateries nearby. So it's still worth it so far.
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Accommodation's Reply
13 Nov 2025
Dear Hotel Management, We would like to thank you for your review and for your support and suggestions, which we hope will be a driving force for us to improve even more. Thank you again and we wish you and your family good health always. Best regards, The Silk at Dago Boutique Hotel Management
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Number of reviews per page
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