Traveloka (3.499)
Other sources (29)
8,5
Very Good
From 3.499 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,5
Meal
8,3
Location
8,6
Service and Facilites
8,5
People often mention about Amaris Hotel Pancoran
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Staff Friendliness (23)
Ambiance (22)
Bedroom (21)
Accessibility (17)
Distance to City Center (15)
Wifi (15)
Taste (15)
Hotel Area (14)
Bathroom (13)
Check-in/out Time (11)
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Traveler Reviews Amaris Hotel Pancoran
Number of reviews per page
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40
Customer reviews
S***o
Business
9,7
/10
Reviewed 2 week(s) ago
Strategic and comfortable location
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AA
ADAM A.
Staycation
9,7
/10
Reviewed 3 week(s) ago
The staff was friendly. However, there was a problem with the sink lid; it was a bit difficult to open, causing water to pool. I called the receptionist several times but they didn't answer. I finally went down to the lobby to report it. Everything else was fine.
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R***y
8,5
/10
Reviewed 5 week(s) ago
The room was nice but the heater wasn't working and the trash can in the bathroom was broken.
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E***a
Staycation
8,5
/10
Reviewed 6 week(s) ago
Nice experience, had to move rooms because the AC was broken, thank you
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E***g
10,0
/10
Reviewed 8 week(s) ago
clean enough for relaxing
to do with family
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Z***a
Leisure
8,4
/10
Reviewed 9 week(s) ago
the lights are a bit dim, not bright enough to use in front of the table. only one sandal and toothbrush are provided. the sink faucet doesn't come out with regular water. so only use hot water for the sink.
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ND
Neng D.
Staycation
10,0
/10
Reviewed 10 week(s) ago
The staff is friendly and check in is easy so you don't have to wait long. Cleanliness is ok 👍
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Accommodation's Reply
05 Jun 2025
Dear Mrs. Neng D, Warm Greetings from Amaris Pancoran Jakarta. Thank you Mrs. Neng for the good review that you gave us. We will continue to strive to remain consistent so that we can provide the best service for Mrs. Neng and our other guests. We look forward to your next arrival. Warm Greetings, Amaris Hotel Pancoran Jakarta
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D***i
Business
9,4
/10
Reviewed 12 week(s) ago
Very comfortable. The food is also delicious. The service is very friendly. Awesome
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Dicki, Warm Greetings from Amaris Hotel Pancoran Jakarta. Thank you Mr. Dicki for the good review that you gave us. We will continue to strive to remain consistent so that we can provide the best service for Mr. Dicki and our other guests. We look forward to your next arrival. Warm Greetings, Amaris Hotel Pancoran Jakarta
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D
Dea
Staycation
10,0
/10
Reviewed 14 week(s) ago
Subscribe to staycation and staycation here. The staff is friendly, the room is definitely very comfortable.
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R***a
Leisure
5,7
/10
Reviewed 15 week(s) ago
Bedsheets still has stains all over, don't know from what. Shower head has molds.
2 people find it helpful
A***s
Staycation
8,5
/10
Reviewed 16 week(s) ago
The breakfast is good, the room is nice, the staff is really helpful.
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y***h
Staycation
10,0
/10
Reviewed 19 week(s) ago
The hotel staff is friendly and responsive in terms of check in/out.
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K***o
8,5
/10
Reviewed 23 week(s) ago
In terms of service, staff, and food, it is in line with the star recommendations.
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k***a
Transit
8,5
/10
Reviewed 23 week(s) ago
Hotel staff is friendly during check in and check out. Strategic location, family friendly. For breakfast menu is more varied
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H***i
8,5
/10
Reviewed 23 week(s) ago
Comfortable and friendly, close to city center
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EM
Erlina M. N.
Business
6,3
/10
Reviewed 25 week(s) ago
The bedsheets smelled of the previous guest's body odor.
The bedsheets were dirty and very discolored.
The AC was not cold.
The room was gloomy and dimly lit.
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r***n
8,5
/10
Reviewed 26 week(s) ago
All the services are good. Only the lobby needs to be reviewed. To make it even more solid.
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R***a
8,5
/10
Reviewed 28 week(s) ago
Great, given breakfast and the taste is quite good
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E***a
Transit
9,4
/10
Reviewed 31 week(s) ago
The staff was friendly and very quick to help when the TV had problems because I brought a small child for entertainment.
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D***a
10,0
/10
Reviewed 31 week(s) ago
Always stay here, recommended.
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Number of reviews per page
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40
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