The only problem we encountered with this hotel was that there wasn't a lift or secure place to leave our luggage. My husband and I are elderly and were on route to go on a cruise from Southampton so had two large heavy suitcases and there were no ground floor rooms available. The young lady on reception, however, was brilliant and took both cases to our room, not an easy feat! Really enjoyed our stay and will choose this hotel in the future.

Well cooked and well presented breakfast. Room comfortable but was unable to wash or shower this morning as no hot water so a discount was given. Basin was cracked and did not hold water

Parking is easy Room immaculate Staff amazing Building full of character and so so well looked after I sat in the garden with a drink watching the sun dip behind the trees in the distance and honestly could have been anywhere in the world, there was just perfect.

Used this on a recent business trip while working at Southampton General Hospital which was close by. Lovely hotel, great evening meal, comfortable and peaceful room. Excellent surroundings too. Lovely.

WILL NOT BE RETURNING! Oh dear, well from what the pictures show and the price we paid it would seem to be regarded as somewhat a higher end hotel compared to your standard? Upon receiving our key we walked up to our room only to find the door unlocked and slightly open. We entered and LOCKED the door. The smell from the bathroom was a foul one. Constantly smelling of waste. And the decor was tired and looked rough. Oh not to mention the leak coming through one of the walls. Regardless of this we were tired and it was getting late. I woke early the next morning for work only to find the door was UNLOCKED during the night. I then reassured my partner and told her to lock the door and leave the key in the lock until I got back from work. She then rang me a few hours later to tell me someone was trying to get in. No knock, just force. She opened the door to find a woman. Who replied oh I thought my colleague was in here. No sorry nothing. DISGUSTING! My parter and daughter are in the room frightened and yet this woman did not care. For the rest of our stay we made sure we constantly locked the door. We went out for some food of course once again locked the door. Only to come back to it unlocked and our things moved. No clean sheets or anything? I went down and told the receptionist who looked at me like I was an idiot. Once again no apology. The staff seem to have no regard for the guests and I’m utterly disgusted. Got a frightened little girl and a concerned partner. Nice one

Very pleasant stay. V good hotel and excellent value. Only disappointment was there was an incredibly noisy family (shouting and screaming) next to my room and the sound went straight through the walls/ceiling until about midnight and then kicked off again at 3am - but obviously not the hotel's fault.

Amazing stay. amazing food... highly recommended

All very nice but could have been a little cleaner.

Good welcome at check in. Excellent meal in the restaurant. Room clean and more than adequate for my needs

Yes we enjoyed our stay the room was very clean and tidy and all the staff were lovely, will definitely come back again. 👍

Room was very nice and clean with a lovely view of the gsrden. Breakfast was delicious and all the staff were really friendly.

Good food and clean hotel

Fantastic

Very pleasant and efficient check in. Room well appointed and very clean. Beautiful restaurant and great food. All staff were very welcoming and helpful.

Clean room, very polite staffɓ

excellent!

2nd visit and would stay again..Both times reception staff were excellent and wrlcoming.

Just a lovely place staff were very friendly

Very clean room and lovely staff

Didn't have breakfast. The room was clean and the staff very friendly and helpful