Overall Ratings & Reviews Best Western Reading Calcot Hotel

There was a shortage of staff with the receptionist attending the bar as well Cleaning equipment was left in corridor. Bed was terrible. So lumpy! Another guest arrived after 1am and walls were paper thin so could hear conversation. We didn’t have breakfast so cannot comment on this.

Stayed while working locally. Bar smelt of damp as did the corridor joining the bar and reception.

Not impressed

Mediocre Western at best! A bathtub that wouldn’t drain, the tape holding the panel onto the tub, the picture without glass, the blood stained mattress protector, the cracked and dirty China ware - just some of the negative elements found at this hotel during my stay. The reception staff were all exceptionally polite and courteous. The issue with the non-draining tub needed reporting twice. Public areas and my room were all very clean, the rooms; the very reason people use a hotel could desperately do with some of the magic already provided to the bar & restaurant area. Excellent parking offered at no charge. Would I stay again? Possibly.

En-suite not as clean as shoukd be. Very thin walls between rooms so noisy during the night.

Hotel really nice for the price paid bar and restaurant original not over modern which was nice the room was adequate but slightly basic although comfortable. Limited dining after 9pm but that seems the norm now. Room lacked a chair but this was quickly resolved by the hotel team

No remote for tv then reception found one, which had a mind of it's own as to wether it wanted to work or not... Milk on tea tray out of date (some Oct 24 rest March 25) Very tired room

Lovely stay from start to finish great staff ,very clean.

Perfect for purpose. A comfortable night. Friendly staff.

A bit dated but fine for a night or two

Very comfortable stay, staff very friendly, would stay again

The room was full of cobwebs the furniture broken the bathroom was filthy & no hot water from the taps

Arrived after driving all night from Scotland for a family funeral in Reading area. Allocated rooms 3&9 the corridor had a horrible smell and the rooms looked like they required a full refurbishment. We went straight to bed as we were all shattered. The beds were clean and comfortable but the bathroom tap leaked as did the shower and was extremely noisy. Got woken up at 5am with the Fire alarm being set off, for the record this had not been logged at reception. We should have complained at the time but were too tired and straight out to attend funeral next day.

We were visiting our son who lived a 5 min drive away. It was really only somewhere for us to sleep wash and have breakfast. The hotel was ideal for us. People were very friendly and breakfast was lovely.

Dated rooms. Mediocre breakfast options.

Having arrived and being given a non smoking room that smelt of smoke and damp I asked for another room to find it was just as bad. The hotel had been used to house asylum seekers and not refurbished before opening again. It is not fit for humans ! I checked out and found another hotel (they refused a refund)

Suspicious stains on carpet (which has not been hovered either) so room changed. When closing curtain for night found blood stains on curtains in new room. Drawer handle came off in my hand No full length mirror Room lighting poor Rooms were tired, smelly and felt dirty. Also very hot despite turning heating off and weather being mild. Bar snacks choice very limited, bar shut earlier than stated in info folder. Breakfast- no vegetarian options except hash brown, egg and toast. Choice was limited (there were 6 of us and only 4 hash browns and 5 sausages, and not very hot. Eggs were cooked to order - asked for scrambled egg and was served a very greasy broken up omelette which the chef insisted was scrambled egg. Such a shame as it used to be a lovely hotel

the breakfast was excellent value and serving staff very good. You had to run the hot water for a full 5 mins before the hot water came through

The easy location for were we needed to be

Booked 4 nights for work, reception staff very rude, room no 14 filthy, stains in toilet and shower and hand basin, Electric cables running outside of broken wardrobe, TV very small, couldn’t get some channels poor signal,cigarette burn marks on windowsill, will be looking for somewhere better to stay next time