E***i
Staycation
6,5
/10
Reviewed 5 day(s) ago
The staff was very helpful. They responded immediately to my phone call to change my pillowcase. However, when I went to change the pillowcase, the pillows were extremely unsuitable. I'm sure they hadn't been washed or replaced because the color was so dirty, and it was naturally smelly. And because I saw it firsthand, the entire room was replaced, not just the pillows, but the blankets and sheets as well. The carpet in the hallway also needed replacing because it was torn. The pool was also not very clean. The location is strategic, with plenty of food options around the hotel.
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