Dear Mr. Phonky G, Thank you for sharing your experience during your stay with us at The Trans Resort Bali. We apologize for any inconvenience you experienced during your stay, particularly regarding the slippery floor. We understand that this can be potentially dangerous and is certainly not the experience we want for our guests. As a follow-up, we will increase our regular checks and ensure that each room has undergone a thorough inspection process before being released to guests. Once again, we extend our sincere apologies. We look forward to welcoming you back on your next vacation with an even better experience. Warmest Regards, Alexander Jovanovic. Director Development – Hotel & Resort of ct corp. General Manager