Room is super not soundproof you literally can hear people across your room. Interior is okay, i think its a place you can stay if you only sleep in your room and out for the whole day. Staff handling my checkin was frowning the whole time and the way she talked to me really showed she don't want to be there working 😂 I hope the management will do something about this though because i saw multiple people experiencing the same thing as me

The location is very strategic, next time I will come here again

The hotel is good and clean..just parking the car is difficult..at night there is no parking provided by the hotel..have to park the car on the side of the road.

Friendly helpful staff (Reception)

grateful coz I can stay in a hotel that is close to my event, I hope the service provided will improve more positively for next time and advice one way of good communication eye contact is necessary, guide book must be in the room, phone number to be consulted if necessary, TV It's the same, exp 1st time stay here 4 times down to the counter for other questions and help, everything is okay.

Nice location and spacious room.

Terbaik. Bilik cantik dapat kali ni, bersih, anak-anak suka. Selesa lah. Cuma parking aja susah sikit, berebut nasib, ada juga kawanan depan sejalan boleh parking.

Good parking. Friendly staff. Comfort and spacious room, exactly as in the picture. Nice breakfast. Recommendation : Serve assorted breakfast, try not to stick to only 1 menu.

I have been traveled to Kota Kinabalu for many times and Chaya Hotel was the first place that I will choose to stay. Recently, the great view at the roof top floor has been invaded by the new condominium or hotel or apartment. This is really made me sad and angry.

Beautiful, spacious and clean room ...

overall oke..but my room is smelly..likes it from the toilet..

My access card was faulty. need to re-activate my card every time I enter the room. even when I went to swimming pool. they just blaming that that card was sensitive without changing it. spoil my vacation mood

Fun family vacations, large and clean rooms, complete with amenities, hearty breakfast, friendly staff and most importantly a beautiful view while bathing the pool above the building 😍

The air conditioner is not cold in the room, possibly due to poor service on the aircond and the hair dryer is not functioning due to the buttons ON broken.

very basic room with overhead shower only. however amenities provided only shower gel, shampoo and soap. No shower cap, cotton bud nor cotton pad. aged furniture but luckily mattress is still firm. stayed level 3, strong cigarette smell upon exiting lift and room although requested for non-smoking room. toilet smells, probably ventilation problem.

Clean and very comfortable, beautiful view.

I had a pleasant stay here. The staffs were very friendly. The room was comfortable and clean. I even had a magnificent view of the sea from where I'm staying during my stay.

The hotel looks old and really cheap. The room was ok at best. The breakfast was not even value for my money. Disappointing stay.

Pleasant stay here. Highly recommended for honey moon or family vacation.

Overall is excellent! The most affordable suite for traveler. Very spacious room.