9,0
Exceptional
From 1.006 reviews
Cleanliness

9,2

Room Comfort

9,0

Service and Facilites

9,2

Traveler Reviews Hotel Castropol

Number of reviews per page
20
40
Top reviews
Eduardo
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was clean, well maintained, and conveniently located.
Gloria
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very helpful, even allow us to keep our suitcases in storage after the checkout for about 5 hours, so we enjoyed to go and do extra shopping around Mexico City… I will definitely come back again
Georgena S
icon-
4,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This place is adequate at best. Don’t let the internet fool you. It’s kind of a dump.
Rafael
icon-with Friends
with Friends
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Muy buen hotel, gracias por todo!
Chris
icon-
2,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was not clean and dity
Kiet
icon-with Partner
with Partner
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The pictures were misleading. The sheets on the bed were worn. The shower was dirty. I didn't think to specifically look for A/C in the listing for my room thinking every room in Mexico should offer A/C right? No. The ceiling fan makes a tapping sound that will keep you up all night if you choose to use it. They also offered a free standing vertical fan, but there there no electrical outlets conveniently located to connect the fan. I had to place the fan on top of a chair to position it to connect to an electrical outlet.
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Ivan
icon-Family
Family
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Muy buena atencion del personal , muy limpio y muy serca del zocalo
Jose Pablo
icon-with Friends
with Friends
6,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Reguoar
Gabriela
icon-with Friends
with Friends
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Está bien céntrico y cerca de todo, el restaurante muy bueno, el servicio muy bueno excepto por uno que estaba en el mostrado, Salvador muy rude no cordial, y me cobró 400 más por noche por agregar un acompañante cuando la tarifa dice 200 más. De ahí en fuera estaba bien el hotel, tenía buen precio gracias a expedía y creo eso no le pareció a este empleado, de ahí en fuera todo muy bien. En noviembre del año pasado lo use y este año otra ves .
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Silvia
icon-with Children
with Children
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lo centrico
Stephanie
icon-with Children
with Children
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Buen lugar y la ubicación perfecta
Rhonda
icon-Family
Family
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is the third time we have stayed here. We always find it so convienient to historic downtown. The restaurant is always lovely. Beds comfortable.
Janet
icon-with Friends
with Friends
10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Staff were very friendly and the room was spotlessly clean. Great location, walking distance to areas of interest.
Jagmohan
icon-with Partner
with Partner
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room was comfortable and clean. Staff were very helpful. Great location wirh easy access to restaurants and entertainment
Mayra
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8,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Everything was clean I just wish they could have ac unita
Daniel
icon-Leisure
Leisure
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I had a really good stay. The location is ideal for exploring the centro
FELIPE
icon-Leisure
Leisure
8,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I liked restaurant breakfast, excellent customer service there. Rooms are fine.
Luis Mario
8,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nos recibieron las maletas antes de la hora del check in para no tener que esperar, excelente servicio y cerca de una estación de metro
SAMANTHA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

La ubicación es muy buena para visitar el zócalo y el centro.
Navaratnam
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

We were always on a tour, hence did not explore the area
Number of reviews per page
20
40