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Traveler Reviews Amaris Hotel Gorontalo
Number of reviews per page
20
20
40
40
Customer reviews
SM
Selviana M.
10,0
/10
Reviewed 2 day(s) ago
The hotel staff was very friendly. It was a pleasure staying at Amaris; drinking water was available almost everywhere, perfect for coffee or iced water.
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Verified Traveler
8,5
/10
Reviewed 3 day(s) ago
Maintain the good service and service.
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Verified Traveler
Business
10,0
/10
Reviewed 2 week(s) ago
Traveloka is very helpful, no need to be confused about looking for a hotel
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you for taking the time to write a positive review about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager
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M***i
Business
10,0
/10
Reviewed 4 week(s) ago
The location is very strategic, close to everything. Gorontalo Mall is within walking distance. The hotel's amenities are rather minimal. The exhaust fan in the bathroom didn't work. The toilet bidet leaked. The air conditioning wasn't cold enough. It's a shame because the location is great, but the in-room amenities are poorly maintained. Furthermore, considering the price, the hotel room is quite reasonable per night.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager
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M***d
Business
9,1
/10
Reviewed 4 week(s) ago
Hotel is pretty comfortable & quiet. Good food.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager
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Z***n
8,8
/10
Reviewed 7 week(s) ago
Hotel staff is good, service is good.
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Accommodation's Reply
29 May 2026
Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager
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SD
Setya D. P.
Business
8,8
/10
Reviewed 10 week(s) ago
Good enough for all facilities
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Accommodation's Reply
19 May 2026
Dear Ms. Setya, From Amaris Gorontalo Hotel, we respectfully thank you for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager
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YK
Yura K.
8,5
/10
Reviewed 11 week(s) ago
Comfortable and quiet stay here p
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Accommodation's Reply
30 Apr 2026
Dear Ms. Yura, From Amaris Gorontalo Hotel, we respectfully thank you for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager
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B
Baim
Leisure
10,0
/10
Reviewed 11 week(s) ago
awesome, sooooo cool
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Accommodation's Reply
30 Apr 2026
Dear Mr. Baime, From Amaris Gorontalo Hotel, we respectfully thank you for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager
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Verified Traveler
10,0
/10
Reviewed 13 week(s) ago
It was a pleasant and very interesting stay at the hotel. Thank you, Amaris Hotel.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager
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R***a
8,8
/10
Reviewed 14 week(s) ago
The staff is friendly, access to the mall is very close, the room is quite comfortable, I don't know about the food because I never went down for breakfast😄
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Accommodation's Reply
12 Apr 2026
Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager
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W***a
8,5
/10
Reviewed 14 week(s) ago
I thought this hotel's double queen-size room would have a large bed, but it turned out to be a standard room. It turns out I booked the wrong room.
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1 people find it helpful
Accommodation's Reply
12 Apr 2026
Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager
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M***a
Staycation
10,0
/10
Reviewed 15 week(s) ago
The hotel staff is friendly and responsive👍
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Accommodation's Reply
12 Apr 2026
Dear Valued Guest, Amaris Gorontalo Hotel would like to express our gratitude for taking the time to write such a wonderful review about your stay with us. We are deeply appreciative of your compliments on our friendly and prompt service. Thank you again, and we sincerely hope to welcome you back to Amaris Gorontalo Hotel for your next vacation. Sincerely, The Hotel Manager
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Q***n
Staycation
9,4
/10
Reviewed 16 week(s) ago
Got a room on the 7th floor, according to my wishes, tranquility.
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Accommodation's Reply
12 Apr 2026
Dear Valued Guest, Amaris Gorontalo Hotel would like to express our gratitude for taking the time to write such a positive review about your stay with us. We appreciate your kind words and your loyalty to our hotel. Thank you again, and we sincerely hope to welcome you back to Amaris Gorontalo Hotel on your next visit. Sincerely, The Hotel Manager
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arif s.
7,6
/10
Reviewed 18 week(s) ago
My client stayed overnight. The water suddenly stopped flowing, and then there was a sudden water repair, without prior confirmation.
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Accommodation's Reply
12 Mar 2026
Dear Mr. Arif S., Sincerely, Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide positive feedback about Amaris Gorontalo Hotel. Regarding your comments about the delayed water supply and the water repairs without prior notice, we sincerely apologize for the inconvenience caused. The management will certainly follow up on this matter. We also apologize if there were any further shortcomings in our service. We will do our best to provide the best service and hope to welcome you again in the future. Sincerely, Hotel Manager
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Verified Traveler
8,5
/10
Reviewed 19 week(s) ago
If you go to Gorontalo, definitely go to Amaris, stay overnight if you go to TPD
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Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Amaris Hotel Gorontalo extends its warmest greetings. We sincerely thank you for taking the time to share your positive feedback regarding your stay at our hotel. We deeply appreciate your compliments, trust, and loyalty. Thank you again, and we sincerely hope to welcome you back to Amaris Hotel Gorontalo on your next trip. Sincerely, The Hotel Manager
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S***i
8,5
/10
Reviewed 20 week(s) ago
Regular hotel, always happy with the service
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Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Amaris Gorontalo Hotel would like to express our gratitude for taking the time to write such a wonderful review about your stay with us. We are deeply appreciative of your compliments on our hotel services. Thank you again, and we sincerely hope to welcome you back to Amaris Gorontalo Hotel for your next vacation. Sincerely, The Hotel Manager
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MI
Mikael I.
Leisure
10,0
/10
Reviewed 20 week(s) ago
The hotel is clean and nice, it is also close to the mall.
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Accommodation's Reply
12 Mar 2026
Dear Mr. Michael, Greetings from Amaris Gorontalo Hotel. Thank you very much for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager
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a***d
Business
8,5
/10
Reviewed 20 week(s) ago
The staff was friendly and helpful
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Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Amaris Gorontalo Hotel would like to express our sincere gratitude for taking the time to write a review and provide feedback about Amaris Gorontalo Hotel. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager
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N***o
Business
8,7
/10
Reviewed 21 week(s) ago
Overall good, just slow Wi-Fi.
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Accommodation's Reply
20 Feb 2026
Dear Valued Guest, Warm greetings from Amaris Gorontalo Hotel. Thank you for your positive review of Amaris Gorontalo Hotel. Regarding your comment about the internet connection, we apologize for any inconvenience caused. This matter will be forwarded to our management. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager