8,6
Very Good
From 925 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,8

Meal

8,4

Location

8,7

Service and Facilites

8,8

People often mention about Kayu Arum Resort
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Staff Friendliness (26)
Hotel Area (26)
Ambiance (25)
Family Friendly (24)
Room Space (20)
Bedroom (19)
Surroundings (17)
Distance to City Center (15)
Bathroom (15)
Accessibility (13)
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Traveler Reviews Kayu Arum Resort

Number of reviews per page
20
40
Customer reviews
Felicia C. W.
icon-Staycation
Staycation
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9,4
/10
Reviewed 3 day(s) ago
I stayed at Kayu Arum for 3 nights, but I felt like staying longer. It's a Javanese colonial building with lots of greenery. It's quite cool in the mornings and evenings. The service is very fast and excellent. All the staff are friendly and helpful. All the facilities are also excellent. Ample parking and good road access. Will definitely come back to Kayu Arum.
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Aldi T. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 day(s) ago
The hotel was very clean, all the staff were very friendly, and the bathroom and bedroom were spotless. I'll definitely stay at this hotel again next time I visit Salatiga.
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Accommodation's Reply
28 Jul 2025
Thank you very much, Mr. Aldi, for your positive review! We're delighted to hear that you were satisfied with the cleanliness of our hotel and our service. We'd love to welcome you back to Kayu Arum Resort the next time you visit Salatiga. See you next time!
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Anthony S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 day(s) ago
A charming escape — this hotel blends the soul of old Javanese tradition with a gentle touch of the modern world. The garden is pure serenity. Trees stretch tall and graceful, dressed in blinking lights that make evenings feel magical. I stayed in the Studio Room for two nights. The King Koil bed was heavenly — soft, supportive, and perfect for rest. The room was clean and calm, though the bathroom showed signs of age and could use a little refresh. Still, everything worked just fine. The pool was lively, with friendly people around. Despite the hotel's age, it holds a kind of timeless beauty that’s hard to find. The staff were kind, responsive, and easy to talk to — they made the stay even more pleasant. I didn’t try the food this time — I wanted to explore the local flavors of Salatiga. But even without that part, the experience was whole. A place like this is rare. It draws you in, and somehow keeps calling you back. I would gladly return — and I do recommend it.
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Accommodation's Reply
28 Jul 2025
Thank you for your positive review. We're happy to hear you enjoyed the peaceful setting and had a comfortable stay with us. We appreciate your note about the bathroom and will keep it in mind for future improvements. It's also great to know our team could help make your time here more enjoyable. We look forward to seeing you again on your next visit to Kayu Arum Resort Salatiga and maybe try our food next time too!
Aldi T. S.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 day(s) ago
The hotel is clean and the service is good. Next time I'm in Salatiga, I'll definitely come back here.
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Accommodation's Reply
27 Jul 2025
Thank you very much, Mr. Aldi, for your positive review! We're delighted to hear that you were satisfied with the cleanliness of our hotel and our service. We'd love to welcome you back to Kayu Arum Resort the next time you visit Salatiga. See you next time!
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Jeine K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Clean, good view, friendly service, comfortable.
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Accommodation's Reply
27 Jul 2025
Thank you so much, Ms. Jeine, for your excellent review! We're so happy to hear that you were satisfied with our cleanliness, views, and service. We look forward to welcoming you back to Kayu Arum Resort soon.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Everything was perfect. The service, staff, and food was excellent.
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Accommodation's Reply
23 Jul 2025
Thank you so much for your wonderful review! We're thrilled to hear that everything was perfect during your stay. We greatly appreciate your kind words about our service staff and food. It was a pleasure having you with us, and we hope to welcome you back soon for another amazing experience!
Denny L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Good place to get away from the big city. Fresh air for relaxing.
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Accommodation's Reply
22 Jul 2025
Thank you for your feedback. We are glad you enjoyed the fresh air and calm surroundings. Looking forward to having you with us again.
W***l
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
A semi-outdoor accommodation that is quiet, peaceful and comfortable. Suitable for those who like a calm atmosphere.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Thank you for your review! We are glad to hear that Kayu Arum Resort Salatiga was able to provide the serene and comfortable atmosphere that you were looking for. Hopefully your pleasant experience can be a reason to come back here again. We look forward to your next arrival. Warm Regards, Kayu Arum Resort Salatiga Management
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e***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
Nice hotel, with great facilities
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Accommodation's Reply
03 Jul 2025
Thank you so much for your kind words! We’re glad you enjoyed our facilities and had a pleasant stay. Looking forward to welcoming you back to Kayu Arum Resort in the future!
RINA B. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, from the receptionist to the security, comfortable to relax.
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Mrs. Rina, Thank you very much for your positive review. We are very happy to hear that the service from all our staff, from the receptionist to the security guard, made you feel comfortable and at ease during your stay. We will continue to maintain the quality of service so that every guest gets the best experience. We look forward to your next visit. Warm regards, Kayu Arum Resort Salatiga Management
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F***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 8 week(s) ago
The hotel is comfortable, cool. It's just a bit old, so for those who have dust allergies, be careful. It triggers allergies. Just ask for the room to be cleaned properly. Thank you.
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Thank you for your review. We apologize for the inconvenience you experienced during your stay at our hotel. Your feedback means a lot to us and will be used as evaluation material to improve the quality of service in the future. We look forward to serving you again with a better experience. Sincerely, Kayu Arum Resort Salatiga Management.
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The right hotel for those of you who want to relax from routine activities, a very comfortable place for a staycation.
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Accommodation's Reply
04 Jun 2025
Dear our valued guest, We sincerely appreciate your thoughtful review. It is always rewarding to hear that our guests have enjoyed a relaxing and comfortable stay. Your satisfaction is our top priority, and we look forward to your next visit. Regards, Kayu Arum Resort Management
Mariyam
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 10 week(s) ago
location close to salatiga city, quite comfortable and quiet atmosphere. the children are quite happy with the facilities available.
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+3
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Accommodation's Reply
27 May 2025
Thank you for your time and review. We are very pleased to know that our strategic location and peaceful and comfortable atmosphere have given a positive impression during your stay at Kayu Arum Resort. We are also pleased to hear that the children were happy with the facilities provided. Guest satisfaction, including family comfort, is our top priority. We look forward to welcoming you and your family back in the near future with even better service. Sincerely, Kayu Arum Resort Management.
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Wahyu d. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
Best place to heal, friendly staff, good ambience
1 people find it helpful
Accommodation's Reply
08 May 2025
Thank you so much, Mr. Wahyu, for the kind words and great rating! We're thrilled to hear that Kayu Arum was the perfect place for you to heal and relax. Your appreciation of our ambience and team means a lot to us. Looking forward to welcoming you back for more peaceful moments soon!
C***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Never regretted, every time I go to Salatiga, Kayu Arum is definitely my destination to stay. It's like coming home. It's so peaceful and comfortable there.
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Accommodation's Reply
04 May 2025
Thank you so much for your review! We are so happy to know that Kayu Arum has felt like a second home to you. We always maintain a calm and comfortable atmosphere so that every visit feels special. See you again in Salatiga, your home is always waiting!
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Hastriratna
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 16 week(s) ago
I'm so happy to be able to staycation here, The atmosphere is so serene even though I only chose the remaining hotel.. Maybe if I may suggest, the taste of the breakfast can be improved again, maybe you can add traditional snacks
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+3
1 people find it helpful
Accommodation's Reply
16 Apr 2025
Thank you very much for the great review and rating, Kak Hastriratna! We are very happy to hear that the atmosphere at Kayu Arum can provide a romantic and enjoyable staycation experience. Thank you for sharing your fun moments through photos during your vacation at our resort. Your feedback about breakfast is very much appreciated, and we will forward it to the kitchen team for correction. We are also happy if we can add more traditional snacks to make your stay experience even more memorable. See you again at Kayu Arum Resort!
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Guntoro P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
the place is cool, serene, cool, comfortable, colonial style but not spooky, really like it
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Accommodation's Reply
09 Apr 2025
Thank you so much, Mr. Guntoro, for your wonderful review! We are so happy to hear that you enjoyed the cool, comfortable, and colonial atmosphere of Kayu Arum Resort that is still warm and serene. It is great to hear that our place provided a pleasant and non-spooky experience. We look forward to welcoming you back to enjoy the serene atmosphere again sometime!
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C***n
icon-origin-TRAVELOKA
9,4
/10
Reviewed 17 week(s) ago
Very comfortable, beautiful and calm atmosphere.
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Thank you so much for your review! We are so happy to know that you felt comfortable and enjoyed the serene and peaceful atmosphere at Kayu Arum Resort. We hope you had a pleasant and memorable stay. We look forward to welcoming you back for another relaxing moment!
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M***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
What a lovely place! The place is cool, the room is clean, the staff is very nice and the service is friendly and fast, it's really great.
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Thank you so much for your warm and pleasant review! We are so happy to know that you enjoyed the cool atmosphere, clean room, and friendly and responsive service from our team. Reviews like this really motivate us to continue to provide the best. See you again at Kayu Arum Resort—we look forward to welcoming you back!
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 17 week(s) ago
The room is a bit dark, the walls are like an old building, old bed, old impression, complete facilities, nice relaxing ambiance, lots of trees, spacious space, front terrace of the room
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+5
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Accommodation's Reply
06 Apr 2025
Thank you for your review and feedback! We are glad you enjoyed the relaxed atmosphere, spacious area, and natural amenities and ambiance that we offer. Regarding lighting and building impression, our design carries a classic feel that gives a touch of nostalgia. However, your input is very important for future improvements. We hope to welcome you back again in the future!
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Number of reviews per page
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