Overall Ratings & Reviews Orange Grove Serviced Apartment by ST Residences

the staffs were friendly but the cleaning service was understaffed, the bath tub should be replaced because of cracks, the curtain smelly, and the mattress worn out, also the sofa, the kitchen utensils were dirty. the location is good, surrounding quiet, the apartment roomy. it will be closed on 15-02-2020.

Very close to shopping malls, value for money

Some of the things didn't work for example bed side table lamp, tv remote control (we hardly use the kitchen and washing machine so no idea whether the appliances) We asked for a lightbulb but had to wait for the next day for a replacement. There is no remote control for the tv in the bedroom, We didn't bother to ask the receptionist because we were there for only two nights. There is no shower only bathtub. The room’s floor, curtain, sofa and carpet were not entirely clean. We could feel some dust. The common area such as the entrance, the corridor and lift area are not clean.

after all bad reviews I read online, my first impression when I went there was: it's not that bad.. I love it there, I didn't mind about a slightly stain on curtain, as long as I have a clean bed sheets, clean towel, and I also can cook using stove, pan etc. much easier when travel with toddler who picky eater..

The first time I stayed in this apartment, it seemed okay, complete with utensils, stoves, pans, hair dryers, irons, but it was rather dirty, the floor was sticky, and for 5 days it didn't clean and didn't clean the room because it was clean too. not to ask to clean, at the reception there are people who stand by but everytime there is a need to ask directly because there is an ext phone to make a call to the person in chargeny, for accesss to the bus stop it's okay to walk 500 min

Got a room on the 5th floor, the room was neat and clean, the bathroom and towels were clean too. Staying 2 nights is pretty good, although the distance from the apartment to the station is quite far, it's okay! Although far, but the streets in the middle of the city are quite entertaining.

I stayed here for 6 days. I like the place and the location. They provide kitchen set almost all that you need and also the washing machine together with the iron. The bathroom is also good. But, I just don't like the carpet in the bedroom. It smells stinky and moist. I think better if they pull out the carpet and also the curtains in the living room, bedroom, and bathroom are dirty.

Not as expected, front office guy doesn't answer phones, no service, old building, hardly maintained.

No proper amenities (we were only given shampoo, bath gel, towels, kitchenwares, and the name of the property is very tricky, it says "serviced apartment", but when you stay here, they don't and won't clean your room (i even offered to pay for this, but their policy is to have no room cleaning service). also, the room we were staying in was way different than the one you will see in app.

The location is far from the center of the orchard, the rooms are spacious, only the beds are old, and there is no roomboy at all.

The room is quite large, comfortably clean there is also a kitchen so you can cook to your heart's content. The facilities are quite good.

I stayed there for 5 days, checked in at 3 pm, the receptionist was very kind of Filipino people, I ordered a deluxe room with two rooms and a kitchen, I brought a large family of 6 people and 4 children. Laus room 74 meters. Can enter everything, do not order extra bed. I bring rice from Indonesia, bring rendang, potatoes, fried chicken, because there is a kitchen in the hotel so there is no need to buy food outside, because it is not necessarily halal. It is strategically located near the delfi orchard bus stop. Instead of renting a hotel, there is no kitchen, it's better to rent an apartment. All food and drinks in Singapore are very expensive.

Building and interior of the apartment is super old.

Location is not good and no service. It's an apartment not a hotel

The aircond in the bedroom did not work. Had to come down to the reception to inform the staff since no telephone was provided in the room. The next day the service/ repair aircond staff came but the aircond still didn’t work. And the wifi in the room was also very slow, or maybe because our room is located too far? We stayed for 2 nights and there was no housekeeping.

You should improve your service and the cleaning.

For completeness in the room, there is quite a complete cooker, washing machine, rice cooker and cooking utensils ready only to go to the MRT location, it is quite far away.

no one cleaned up for the whole 5 days stay. the bathroom is leaking and wet all over the floor. the only good thing is the location.

The location is okay, walk 10 minutes directly on the orchard.

Its really a bad service apt that so called serviced apartment -.- The photo and the real place doesnt do any justice. The bad are so bad! Dont even mention the sofa.