8,0
Very Good
From 1.121 reviews
Provided by travelers on
Cleanliness

7,9

Room Comfort

7,9

Meal

7,8

Location

8,1

Service and Facilites

8,0

People often mention about Dragon Inn Kemayoran
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Bedroom (8)
Distance to City Center (7)
Accessibility (7)
Staff Friendliness (7)
Bathroom (7)
Surroundings (4)
Check-in/out Time (4)
Ambiance (4)
Room Space (4)
Wifi (3)
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Traveler Reviews Dragon Inn Kemayoran

Number of reviews per page
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40
Customer reviews
e***h
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
The hotel is clean, the bathroom is also clean, and the facilities are okay. It's just a shame the AC isn't cold enough. Overall, it's recommended for a family stay.
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Boy M.
icon-Staycation
Staycation
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9,4
/10
Reviewed 6 week(s) ago
Nice hotel, strategic location, close to Alfamart and lots of food stalls around
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p***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 26 week(s) ago
It's really cool, comfortable and can be used for relaxing or hanging out with friends.
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1 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Customer, Thank you for your review. Your feedback means a lot to us. We look forward to welcoming you back to Dragon Inn Kemayoran. May you always be in good health and well-being. Best regards, Dragon Inn.
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A***p
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 29 week(s) ago
good comfortable economical to stop by for business meeting
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Accommodation's Reply
24 Feb 2025
Dear Customer, Thank you for your review. Your feedback means a lot to us. We look forward to welcoming you back to Dragon Inn Kemayoran. May you always be in good health and well-being. Best regards, Dragon Inn.
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s***o
icon-Business
Business
icon-origin-TRAVELOKA
8,7
/10
Reviewed 29 week(s) ago
the room is not clean, the floor is dirty, the thin towel is not clean
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Accommodation's Reply
04 Feb 2025
Dear Customer, Thank you for your review. We apologize for the inconvenience you experienced. Your feedback means a lot to us, and we will immediately take corrective steps to prevent similar incidents from happening in the future. We look forward to welcoming you back to Dragon Inn Kemayoran. May you always be in good health and well-being. Best regards, Dragon Inn.
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I***s
icon-Transit
Transit
icon-origin-TRAVELOKA
5,6
/10
Reviewed 30 week(s) ago
Dirty hotel, changed rooms twice but still lots of cockroaches in every room. Dirty sheets, highly not recommended. The level of cleanliness is very low, the staff didn't seem surprised when I complained about the many cockroaches in the room.
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2 people find it helpful
Accommodation's Reply
29 Jan 2025
Dear Customer, Thank you for your review. We apologize for the inconvenience you experienced. Your feedback means a lot to us, and we will immediately take corrective steps to prevent similar incidents from happening in the future. We look forward to welcoming you back to Dragon Inn Kemayoran. May you always be in good health and well-being. Best regards, Dragon Inn
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Rudolf J. R.
icon-origin-TRAVELOKA
8,1
/10
Reviewed 32 week(s) ago
It's just that the sheets weren't clean. And heets torn. We came back to the same room after a few days later and the same torn sheets were on the bed.
2 people find it helpful
Accommodation's Reply
29 Jan 2025
Dear Valued Customer, Thank you for sharing your review. We sincerely apologize for any inconvenience you experienced. Your feedback is very important to us, and we will take immediate steps to address any shortcomings to ensure a better experience in the future. We hope to have the opportunity to welcome you back to Dragon Inn Kemayoran. Wishing you good health and happiness always. Best regards, Dragon Inn
N***a
icon-origin-TRAVELOKA
8,1
/10
Reviewed 33 week(s) ago
There is no breakfast so it is difficult to have breakfast
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Accommodation's Reply
09 Jan 2025
Hello, Thank you for your review, we apologize for the inconvenience you felt. We will immediately fix all the shortcomings so that they will not happen again in the future. May you always be healthy, and can visit Dragon Inn Kemayoran again. Regards, Dragon Inn.
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Retno D.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 36 week(s) ago
Alhamdulillah, with a standard price, it can be used for team rest. Comfortable
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Accommodation's Reply
09 Jan 2025
Hi Retno, Thank you for your review, I hope you are always healthy, and can visit Dragon Inn Kemayoran again. Best regards, Dragon Inn.
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V***a
icon-origin-TRAVELOKA
5,8
/10
Reviewed 40 week(s) ago
Lots of cockroaches🥴🥴. The sheets and pillow cases are stained :(
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2 people find it helpful
Accommodation's Reply
21 Nov 2024
Hi Velia, Thank you for your review, we apologize for the inconvenience you felt. We will immediately fix all the shortcomings so that they will not happen again in the future. May you always be healthy, and can visit Dragon Inn Kemayoran again. Regards, Dragon Inn.
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N***l
icon-Leisure
Leisure
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10,0
/10
Reviewed 44 week(s) ago
The hotel staff was very friendly upon check in.
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2 people find it helpful
Accommodation's Reply
21 Nov 2024
Hello Nurul, Thank you for your review, Hope you are always healthy, and can visit Dragon Inn Kemayoran again. Regards, Dragon Inn.
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J***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,9
/10
Reviewed 46 week(s) ago
A budget hotel, stayed here for 4d3n with friend groups. The staffs are very helpful, the surrounding environment is okay, there are many places to eat, it is within walking distance to the minimarket. However, please maintain the cleanliness of the toilet more because there are so many small cockroaches. In bathroom room number 208, the bathroom glass support is only on one side, please pay attention to the maintenance so that it is better, safer, and guests are more comfortable. Thank you.
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Accommodation's Reply
10 Oct 2024
Hello, Thank you for your review, we apologize for the inconvenience you felt. We will immediately fix all the shortcomings so that they will not happen again in the future. May you always be healthy, and can visit Dragon Inn Kemayoran again. Regards, Dragon Inn.
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D***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6,4
/10
Reviewed 46 week(s) ago
The check in check out process went well. The AC was working well, cold. The water heater was also working well, hot. The room looked quite clean, no strange smells. However, when we entered, there were small cockroaches (German cockroaches) passing by, there was also 1 on the bed, there was also one in the bathroom.
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8 people find it helpful
Accommodation's Reply
08 Oct 2024
Hello, Thank you for your review, we apologize for the inconvenience you felt. We will immediately fix all the shortcomings so that they will not happen again in the future. May you always be healthy, and can visit Dragon Inn Kemayoran again. Regards, Dragon Inn.
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A***a
icon-origin-TRAVELOKA
5,3
/10
Reviewed 52 week(s) ago
The room was a bit uncomfortable and the hotel situation was a bit different from what was pictured.
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2 people find it helpful
S***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 53 week(s) ago
The room is quite spacious, there is enough space for praying, there is a functioning window (can be opened), the sheets are clean but a bit dirty, unfortunately the floor is a bit rough maybe because of the texture of the artificial wooden floor. The room provides one green plastic bench, 2 bottles of mineral water, a heating pot, and 2 cups + tea, sugar, coffee creamer. The AC is cold, enough, but not too cold, well it's not stuffy. Unfortunately the cleaning of the room/sheets/towels/trash can/refill water/toiletries/tissues was not done at all, even though I stayed for 2 nights. But overall the location is very good, in front of it there are many delicious warteg in the morning, fresh solo iced tea, flanked by Alfamart and Indomaret. The bathroom is a bit ticklish because it is waste water when we shower. The drain has a lid and is screwed, so it can't be opened. Everything is wet, even if I shower with the water at its strongest volume, the water flows out of the bathroom. The effect is a wet mat. And during the 3 days and 2 nights of staying, it wasn't cleaned by the cleaning staff.
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5 people find it helpful
M***n
icon-Medical
Medical
icon-origin-TRAVELOKA
5,6
/10
Reviewed 57 week(s) ago
The staff is good, but not enough people. The room had lots of cockroaches, even in the bathroom crawling on the floor. The food on the table was even crawling with cockroaches. The sheets and blankets also seemed to be rarely washed, there were lots of stains and liquid marks, so I didn't sleep all night, the pillows were also yellowish. Even if you want to make hot water, the kettle is dusty.
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3 people find it helpful
Accommodation's Reply
22 Jul 2024
Hello, Thank you for the review, we apologize for the inconvenience you feel. We will immediately correct all these deficiencies so that they do not happen again in the future. We hope you are always healthy and can visit Dragon Inn Kemayoran again. Greetings, Dragon Inn.
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H***n
icon-Business
Business
icon-origin-TRAVELOKA
6,1
/10
Reviewed 65 week(s) ago
The technical staff is rude and rude. Complaints that the AC is not cold, just pretending to fiddle with the AC settings with the remote, in the end there is no solution. Leaving the room without permission. The staff are really stupid even though this is a hotel. Pillows are not good. The Dacron cotton is all dead.
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2 people find it helpful
Accommodation's Reply
27 May 2024
Hello Hardian Muhajir, Thank you for the review, we apologize for the inconvenience you feel. We will immediately correct all these deficiencies so that they do not happen again in the future. We hope you are always healthy and can visit Dragon Inn Kemayoran again. Greetings, Dragon Inn.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 67 week(s) ago
When I first came, the bathroom had not been cleaned, I think because the hair in the shower drain was still there, huhu, at first there were no cockroaches at all, but when I left to buy food and came back, suddenly there were small cockroaches on the floor of the room, not just one or two, but lots of them 😭 the sink was clogged and the water actually came out onto the floor. Luckily the hot water works so it's safe. The surrounding conditions are also good, near Indomaret, near food stalls too, don't be confused about what to eat.
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5 people find it helpful
Accommodation's Reply
16 May 2024
Hello A*i, Thank you for the review, we apologize for the inconvenience you feel. We will immediately correct all these deficiencies so that they do not happen again in the future. We hope you are always healthy and can visit Dragon Inn Kemayoran again. Greetings, Dragon Inn.
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Agnes Y. T.
icon-origin-TRAVELOKA
5,1
/10
Reviewed 77 week(s) ago
Udah 5x ganti kamar gara-gara kamar penuh kecoak. Gilaa ngeri banget.
5 people find it helpful
Accommodation's Reply
08 Mar 2024
Hello Agnes Yuliana Theresia, Thank you for the review, we apologize for the inconvenience you feel. We will immediately correct all these deficiencies so that they do not happen again in the future. We hope you are always healthy and can visit Dragon Inn Kemayoran again. Greetings, Dragon Inn.
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Chandra
icon-origin-TRAVELOKA
8,1
/10
Reviewed 79 week(s) ago
Kamarny oke petugas ramah sekali.
2 people find it helpful
Accommodation's Reply
22 Feb 2024
Hello Calvin Indrawan, Thank you for the review, I hope you are always healthy, and can visit Dragon Inn Kemayoran again. Greetings, Dragon Inn.
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Number of reviews per page
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40