Staff helpful and friendly.Room dark and dingy.The restricted times for food service was unacceptable.Overall a disappointing experience.

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Loved the old style of the building. We had a garden room, it was very clean and well stocked The gardens were beautiful The breakfast was delicious and plentiful The staff were very welcoming A lovely place to stay

Lovely one night stay. Our room was immaculate and had a fantastic view. I think we were very fortunate to get that room.

Lovely property with great character. Evening meal was excellent but the reception staff were a little chaotic and there was no air conditioning in our bedrooms .

All the reliable amenities of a chain hotel, with all the character of a boutique hotel. Strongly recommend. Great breakfast. Excellent location to explore the Cotswolds.

A very welcoming hotel. Plenty of. Character. Very kind and helpful staff. Very clean. Room spacious. Good breakfast could benefit from more gluten free options. Got a couple of free drinks at the bar instead of having room service. Spacious and very appealing grounds leading to the canal path with a very pleasant walk. Would gladly stay again.

Staff were very friendly and helpful. Breakfast good, both cooked and buffet selection. Bar service good.

Beautiful setting and manor in the peaceful countryside yet walkable to town. Room amenities included a cozy robe and small sweets for pre-bedtime treat. A memorable stay!

Breakfast was good , although no orange juice or marmalade. Lovely room

Good for a holiday break

Booked for one night and paid just shy of £200 for a standard double. The pictures of the hotel and room looked good so was happy to pay,. However, the room we got, room 44 was right at the back of the hotel in the 1980/90's extension, the room was small and tired, particularly in the bathroom where the door has no lock and paint had been knocked off, the ventilation fan also didn't work and wasn't fitted properly. The hotel itself is very nice and the staff are friendly. We also ate in the restaurant which was pleasant but we had a 20 minute wait for our drinks. I felt it was expensive for what it was £100 for 2 starters and 2 mains with 2 drinks. For £300 I feel there is better out there. Made my feelings felt on departure and received an apology and assurances my comments will be passed on, won't be returning.

Staff were extremely helpful and friendly. Rooms very clean and had everything you need. We felt that prices were a little high for some of the food,as it was not value for money. Would definitely recommend staying here. The grounds are beautiful and lovely walks along the canal bank

Excellent. Beautiful venue. Loved the courtyard and little waffle bar in the garden. Cute rooms.

We managed to park right in front of the hotel, there were plenty of parking, really enjoyed the canal walks

Grand and historically interesting building with extensive beautiful grounds by the Canal. Plenty parking available. Great breakfast, restaurant and bar area. Friendly helpful staff.

The hotel and surroundinfs itself was beautiful! However we were extremely disappointed with the disruptive nights sleep. We could hear all noises made from the room above, hear the person in the room next door snoring all evening and also little things like holes in the towels. We wasn't asked about our stay on leaving and felt quite disregarded at this point.

Room could have been cleaner . En-suite door , skirtings and towel warmer really needed attenrion

The hotel was lovely. A warm welcome. All the staff are so nice. A very enjoyable stay. We will be going back again

Lovely building but everything has been cut to the bone with only the bare minimum provided. a) In short lack of heating, the radiator in the bedroom was less than luke warm (we asked and were told it was on a timer!) b) lack of staff - one person it appeared had been designated on a Friday night to do reception, bar and serve drinks in the restaurant - which resulted in a lack of proper service being available c. a very annoying background intermittent humming noise in the room during the night (which we think my have been caused by the fridge in the room). Not impressed.