Excellent location for restaurants, museums and nightlife. Traditional hotel with lovely courtyard where live music is played Saturday and Sunday mornings. Small pool area but just as lovely. Convenient restaurant on site with 2 for 1 pizza on Tuesday and happy hour M-F from 5 to 8pm. Room was basic and kept very clean by great staff. The only reason I did t give it 5 is that it can be noisy as it is on the cross roads of two very busy streets. We were on a lower floor(we asked for a lower floor in case the elevator did not work) and the noise was very noticeable. Ear plugs do the job. We enjoyed our stay thank you very much for the hospitality.

Room was quite dated, uncomfortable hard bed. Poor water pressure in shower and a musty smell in bathroom. The only good thing about the hotel is the location.

Great location! Poor WIFI

Rooms are tired and walls are thin. Could hear the guy next to us snoring all night. Neighbour had music on so loud they may as well have been in our room. When we first arrived, our room had no running water, then the 1st morning we had no hot water for a shower.

X

Exactly as we expected, clean comfortable in a great location.

A wonderful property and helpful and friendly staff.

The room was very clean and spacious. Reception & room staff as well as Rodolfo were very friendly and helpful.

Un lugar mui centrico

El Colchon incomodo y las cortinas entraba la Claridad y no se podia dormir bien

The staff was amazing. Hotel is situated in a very central location that makes it easy to get to anywhere in the center.

Beautiful space, great location, parking is secure! Staff was very helpful and the restaurant fantastic.

Great Hotel!

We loved staying at property in the beautiful & vibrant historic district of Merida. Service was excellent. The atmosphere was warm & charming. The room & public areas are comfortable with attractive decor. The location is superb for walking to explore, dining options nearby are abundant & delicious. casa de la made our stay in Merida all the more wonderful during Dia de Muertos! We had a wonderful time and look forward to coming back

All good!

Friendly staff. Great location

This hotel has very good amenities but a building in a so-so condition. It’s a character hotel that needs to be renovated. The wi-fi is terrible. The bed could have been better. However I could not have asked for a better location. The property should be updated to be fully restored or modernized.

Air conditioning was not cooling down enough Sink faucet cold water flow was poor Safety box was not working

Everything was amazing

Let me premise and say that I'm American and I liked this hotel, but my Yucatecan boyfriend did not appreciate it as his taste is more modern. I thought the place was great--I liked the older, historic look with the traditional openness. It rained every day so it was wet throughout but I didn't mind. Overall, the hotel and room were clean. Our room had a balcony overlooking the pool which I saw was cleaned every morning. We had a big room and big bathroom which were nice. Internet was spotty the first couple days on account for rain but we managed. It's located right downtown so lots of walkability to shops and restaurants. Staff was nice. Our only complaint was the parking was a bit of a nightmare. They partner with a lot nearby but the gate was often locked at night so my boyfriend had to make several trips to and from the lot to the hotel to get someone to open the gate. Parking came out to 25 pesos/day. Overall, I enjoyed it and I'm glad I chose it.