We arrived in a cub and never get to use the parking, the stuff very friendly
Verified traveler
Business and Leisure
4,0
/10
Reviewed 267 week(s) ago
Expedia Group verified review
I'm sure the phrase "you get what you pay for" might apply but this stay started out ridiculous. First of all i made the reservation on the expedia app. When I showed up at the Hotel they told me "they had no rooms available". My reservation being made and fully paid and cancelation or refund available!!! When in the expedia apl the hotels that do not have any rooms available or are fully booked do not let you make a reservation!! Yet this place let me make the reservation and when i show up they have nk rooms available!!! Okay, I was told "return in an hour." I returned an hour later and they tell me the same "no rooms available. " I'm told once again that I should come back later." I began explaining that the room was paid for that i had made the reservation and why was there a problem finally im told they do have a room. So what was it? Was the room being held for someone else? Were they cleaning it? No explanation was ever given. During ny stay i was told towels were givwn if you gave a deposit same with the remote control to the television. Its understandable. Yet the problem was they had no towels 😒. I went and bought one theres somw much i could xomplain about but this review has dragged on long enough. Only thing good qbout this place is yhe price but in my honeat opinion it is worth it not even for free..
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Verified traveler
Business and Leisure
2,0
/10
Reviewed 369 week(s) ago
Expedia Group verified review
There is no AC (no heater in winter and no air conditioned in summer) ; front desk attendant doesn’t allow visitors in my room, they want charge extra for my sister to see me in room (for 30 minutes). Hotel staff are rude. Can’t pay with credit card. Terrible experience staying there, I am looking for a hotel in downtown with better services and getting the service that am used to, or the one that were hotel staff treats guests with decency.
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Denise
8,0
/10
Reviewed 417 week(s) ago
Hotels.com verified review
My trip here at hotel Correo so far is good. Good hotel for the price.
Denise
8,0
/10
Reviewed 417 week(s) ago
Hotels.com verified review
My current stay here in Juarez is pretty much okay. The hotel I am in is not a 5-star hotel, but it is quite okay not to bad. It is good to stay in here if you are visiting Juarez for a few days. Juarez Mexico is a nice interesting town. It looks like it is busy and there's a lot of things to do here.
Tingas
2,0
/10
Reviewed 435 week(s) ago
Expedia Group verified review
Cheap but not worth it! I had a reservation for one room 2 beds. When I arrived I was told that 2 bed rooms don’t exist in their hotel. Even though I had a copy of my reservation stating so. Front desk staff could care less. No available parking and if I park in front of the hotel my car will not be there because someone will steal it said the front desk man. Cheap but not worth it! I ended up staying at Hotel El Refugio inexpensive , clean and private parking!
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Cedric
2,0
/10
Reviewed 443 week(s) ago
Hotels.com verified review
I booked my reservation at around 5:00 p.m. last weekend. I got in the hotel at 9 and not only did they not have a clue who I was they sold out of doubles. I was traveling with a male friend who is 7’0” 280lbs we weren’t fitting in the same bed. The lady gave me a room for “free” with a TV. I came back to my room to check out at 3a.m. And the hotel manager came and tried to make me pay extra for having a TV in my room. He went to my uber driver and make me cancel to my trip back and all. They didn’t take card. It was a terrible experience, how am I going to pay for a room I didn’t get.
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Raul
2,0
/10
Reviewed 466 week(s) ago
Hotels.com verified review
Hi, I was wanting to know if I can get a refund for this booking because the room had no TV, shower curtain, towels, soap. When I asked the fron desk, he stated my booking did not include these things. Please help, thanks!
joey
2,0
/10
Reviewed 473 week(s) ago
Expedia Group verified review
felt like I was a junkie stay in brothel in lower east
I was hoodwinked, not the same as advertised
Verified traveler
with Partner
6,0
/10
Reviewed 511 week(s) ago
Expedia Group verified review
In general I had a good experience, room was decent & spacious and hallway was quiet day and night (I felt at home). It had no TV (but I did not need it-I enjoy reading) or parking area (but I parked nearby in adjacent businesses).
Verified traveler
2,0
/10
Reviewed 558 week(s) ago
Hotels.com verified review
Don t like
Verified traveler
Business
8,0
/10
Reviewed 238 week(s) ago
Hotels.com verified review
Habitacion Limpia Agradable, aire acondicionado,Seguridad en accesos
Julián
Business
2,0
/10
Reviewed 239 week(s) ago
Expedia Group verified review
Cucarachas huele a mugre
Verified traveler
Business
4,0
/10
Reviewed 273 week(s) ago
Expedia Group verified review
Es horrible el colchón con resortes salidos, la puerta del baño no cuadra y la mitad del inodoro estaba dentro de la regadera
Quintero
Friends and Family with Partner
10,0
/10
Reviewed 292 week(s) ago
Expedia Group verified review
Muy bien excelente servicio como el personal y las habitaciones la pasé mejor de lo que esperaba
Verified traveler
Friends and Family Family
8,0
/10
Reviewed 338 week(s) ago
Expedia Group verified review
Hotel limpio, buena atención, económico y bien situado
Manuel
Leisure with Friends
2,0
/10
Reviewed 372 week(s) ago
Expedia Group verified review
Cancelaron la reservación al último momento y no nos dieron ninguna habitación
Marco Antonio
Family
4,0
/10
Reviewed 396 week(s) ago
Hotels.com verified review
No respetaron mi reservacion, no me pasaron la clave del wifi y a las 8 se escuchaban las señoras de la limpieza quejandose de sus otros compañeros, no se los recomiendo.
Afuera estan listos los de estacionamientos, si no tienes exclusivamente una moneda de 2 pesos para hechar al estacionametro, ya te fregaron. El cuarto no tiene ni siquiera una puerta al baño, no se pudo cerrar la ventana, en general, lo más horrible que he visto en mi vida.