arthur
with Friends
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Spent 2 hours trying to get issued a room that did not have issues. First room appeared to still have guest, however had not received maid service. Second room was clean, working ac, but tv would not receive any signal. Third room was clean, working TV but the AC was not functioning. Waited for 1/2 hr till they send someone to verify. Settled for room without a functioning TV, but working AC. Found out as I was in office they had 2 other available non reserved rooms that were offered to incoming guest but were not made available to me. 2 hours of going back and forth between office and rooms to verify all was functioning. Not good!
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