Overall Ratings & Reviews Blue Marlin All-Inclusive Seascape by Dream Resorts

What a wonderfull place, with something to do for the entire family.

Great concept but I feel the resort needs a breath of life…new coat of paint and updated signage. Staff was exceptional from check in to restaurant, to housekeeping. Food was OK, drinks menu OK. The kids had a blast and that would probably the only reason I’d come back for another stay.

It was not even close to why we expected . The rooms were very basic and not well maintained . The facilities were sub par and the staff ( with very few exceptions ) were not at all interested in assisting or being friendly . We received limited information about what to do and what the facilities were . I rarely write bad reviews but we ended up leaving half way through our stay and they were not even interested as to why . We forfeited two night ( and we had two rooms ) it was so bad .

Been to Blue Marlin in 2022 it was an unforgettable experience and fast became a firm favourite as a family get away. We were astounded by the food and service. We highly reccommended this resort to our family and friends. Our recent visit was shockingly and dismally disappointing. The food was below average especially for the price. The majority of workers were reluctant to serve us and took our drink menu after we had already completed our meals. Our bed had no sheets on them. The bar could not serve us even though we were enjoying the pool. We were asked to place orders at the resturant. There was no music playing at the bar killing the ambience. The pressure in the shower was so low bathing became uncomfortable barely getting enough water. Unfortunately we will not be recommending this place and maybe we will return when the standards resume to what we had experienced previously.

Stay was good... The pool though was not at its best. On Room service requests you need to pay R20 for someone to bring something to your room. The staff where friendly and their rooms where cleaned at ol time.. Breakfast don't have a lot of variety .

On December 27, 2023, when we checked into the Blue Marlin Hotel, we were allocated to room 303 on the 3rd floor, directly opposite room 301, a self-catering unit. There was already a party in session in 301 when we checked in just after 2 p.m. after dinner, about 9:30 p.m., the party carried on with the noise getting louder due to the guests being drunk. I called reception and complained several times, the security came up struggled to get them to stop, Eventually they did but became angry and upset with us for closing or ending there party, 20 minutes later, the guest from 301 banged and kicked our door waking up my children in fear, they were screaming and shouting for us to open the door, I refused and called for the duty manager, he asked us not leave and stationed a security outside our room. My kids were scared and afraid cried to go home, when I approached the hotel the next morning for a refund due to events that had taken place the previous night, the GM refused us a refund and forced us to take a room that was a downgrade from room 303, the GM of the hotel verbally and almost physically abused us, the GM of this hotel had chased us out several times, almost using the "f" word, but I realized that my husband was recording the conversation. He forced us to take another room because he wouldn't approve a refund; he made me cry continuously and felt no empathy for the fear that was inflicted upon my children the night before. The GM was truly heartless and rude.

Wi-Fi signal was weak in our room. However, the hotel is clean and kids enjoyed the indoor play area.

Excellent service. Good food. Very comfortable room

Great family hotel. Staff are lovely and friendly but it does seem like a lot of them are new and learning the ropes.

What a great break with the family, awesome venue with great friendly staff environment.

Great service, friendly staff. They always try there best even under difficult conditions with Covid. Some rooms are slightly old but they are extremely clean

The hotel was clean and tidy as well as the rooms. There was access to sanitizers all over the hotel. The breakfast was too basic for me though.

Enjoyed our stay, friendly staff and overall good service.

Overall we had a very good stay, would go again. If only the waitron service was as good as the front desk and check in staff, who were excellent.

A lovely stay with staff that couldn't do enough to help. We had fantastic views from our room and would love to stay there again.

I never slept here, they wouldn't upgrade me even though I was willing to pay. The room was terrible, small bathroom and shower. Very disappointed. Please can you load my point since they refused to refund. I never stayed in this place and had to pay for Zimbali

Staff are amazing, excellent friendly service. Fantastic location just a few minutes to the beach. Room 9 was clean and modern. All facilities were great.

Absolutely great time at a fabulous hotel, many thanks to the staff.

Very friendly staff. Family orientated. Impressed with the cleanliness. 2 minute walk away from the scottborugh beach. Enjoyed our stay.

A most enjoyable stay as usual. Unfortunately the hotel is needing a little general maintenance and TLC. Scottburgh general area looking rather littered and run down. Staff very accommodating and friendly.