Douro Royal Valley Hotel & SPA

Explore Douro Royal Valley Hotel & SPA
8,6
Very Good
From 270 reviews
Cleanliness

9,2

Room Comfort

9,0

Service and Facilites

8,6

Traveler Reviews Douro Royal Valley Hotel & SPA

Number of reviews per page
20
40
Top reviews
Amr
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We are paying almost EUR 200 per nights but I’m afraid the hotel doesn’t deserve that. It feels like a dated 4* hotel, rooms are basic, breakfast is stale and doesn’t have avo, salmon or a cook-to-order egg station. Most of the hotel looks and feels tired. Bathroom lock doesn’t work and phone in room also doesn’t work so had to call reception from my mobile. Staff are friendly, they gave us late check out which was nice. For a spa hotel, the massage was very average. I heard they are closing in October for renovations which makes sense, much needed.
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Claire
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful setting, lovely rooms. Staff are a bit clueless and indifferent- need way more training on customer service. We had dinner and breakfast and both were good.
Don
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful property and the staff was awesome.
Ines de Nóbrega Leal
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing location. Great views from the room and the infinity pool! Great food as well!
Vijanthi
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This place is beautiful!!’ The pool was great, dinner was nice, although it did take a long time and the options were the same.
Nooshin
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Beautiful location, perfect for relaxing holiday with beautiful views, very good breakfast. PS: having a car is necessary
Dawn
icon-Leisure
Leisure
4,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This hotel needs a major refresh & a new interior designer. Too stark and dated with the exception of the light fixtures, which were very cool! The bed & pillows are terrible! Like sinking into a hole. Massages were equally below standard! The whole place feels like an episode from Severance. However, the breakfast buffet and the view were excellent!
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Dan
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Incredible accommodations and view.
Kimberley
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

This was a gift to find a hotel with a generator during the major power outage. We enjoyed the breakfast selection! The views are spectacular, a must see!
Duarte Nuno
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Booked a stay for me and my wife as a routine escape and i didn't regret it. The most exquisite views and surroundings. The Staff were impecable. The only finger pointing I will do is some lack of maintenace. From almost broken doorknobs, elevator panels almost coming off, fissures on the walls and a hole outside on the floor at the outdoor pool leaves a sour taste to it, as it is a 5 star hotel. Nonetheless a great experience. Just be advised, the means of transport in the area are really scarse, and if you wish to have a nearby local dining experience you will be disappointed, as there are no nearby restaurants or even shops/supermarkets. Either you dine at the restaurant hotel, which you need previous reservation (1 Day prior) or you ask for room service, which is equally good. The bar offers lights meals as well. Also don't forget any type of necessaire, no shops or supermarkets in the area.
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Raiden
icon-Leisure
Leisure
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

A experiência foi ótima à comida também, o pequeno-almoço é excelente
AJ
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very tranquil and relaxing setting. Amazing views.
Linda
icon-Leisure
Leisure
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

After 24 hours of travel, the view to which we awakened did not disappoint in the slightest! Exquisite breakfast, easy, quick, delicious room service and a midnight swim in the indoor pool - all point to a return trip very very very soon!
Verified traveler
10,0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Great location and great hotel.
Karen
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

The facilities were dated and the area near the hotel had no other dining options. The staff was very courteous and helpful.
Nelson
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Nice view, quiet and safe place for short stays
michael
icon-Leisure
Leisure
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Superb view
Sarah
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Quite the drive to the property but once you’re there it is a 10/10
Sara
6,0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I had someone smoking next door to my room and couldn’t leave my door open to get air. It also smelled like sewage in my room. I felt the staff weren’t super friendly or helpful. Not worth the money for sure. They charge 7€50 for room service but it’s not very good and I’m small print.
Damian
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Fabulous place - best infinity pool ever
Number of reviews per page
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40