Verified Traveler

Staycation

10,0

/10

Reviewed 3 day(s) ago

The room was nice and spacious, the staff was friendly and when I asked for towels, they were delivered as quickly as possible, it was a pleasant experience.

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d***i

Leisure

6,7

/10

Reviewed 4 day(s) ago

The room is not very clean, the bed cover is dirty. There is no trash can.

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I***h

Staycation

9,7

/10

Reviewed 6 day(s) ago

Its location is very close to Losari Beach, making it ideal for travelers. My family and I stayed overnight on New Year's Eve. There was a free gala dinner, and the food was all delicious and premium, especially the cakes.

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+3

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as

anton s.

8,5

/10

Reviewed 7 day(s) ago

The view on the 11th floor is great, directly to Losari beach for a great relaxation.

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L***a

Transit

8,2

/10

Reviewed 1 week(s) ago

The staff service is really good, helpful, but sorry for the room, it's really dirty from the bed to the bathroom, omg it looks like it hasn't been cleaned for days

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r***a

9,1

/10

Reviewed 1 week(s) ago

Near Losari Beach, even New Year's is fun

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Verified Traveler

8,2

/10

Reviewed 2 week(s) ago

I'm on the second floor, the water in the bathroom isn't flowing smoothly and is pooling on the floor. The fluffy towels are stuck to my clothes and body.

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MT

Madika T. K.

8,4

/10

Reviewed 2 week(s) ago

+ Good and friendly service + Breakfast was quite complete and tasty - The room smelled musty, especially the towels - The door handle was very stiff and required extra effort to open

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M***d

Leisure

9,4

/10

Reviewed 2 week(s) ago

Very friendly service, aesthetic for photos too

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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s***i

Transit

10,0

/10

Reviewed 3 week(s) ago

The friendliness of the hotel staff, the comfort of the hotel rooms, and the variety of breakfast foods.

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1 people find it helpful

Accommodation's Reply

29 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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e

ernie

Leisure

8,5

/10

Reviewed 3 week(s) ago

The hotel staff is friendly, the rooms are clean, the food for breakfast is okay.

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Accommodation's Reply

29 Dec 2025

Dear Mr. Ernie, Sincerely, Aerotel Smile Makassar Hotel. We thank you for choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you took the time to write a review of our hotel, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management

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Darna W.

Staycation

9,4

/10

Reviewed 3 week(s) ago

This is our second stay at this hotel. It's a hidden gem, offering affordable prices and fairly comprehensive amenities, a delicious breakfast, beautiful room views, and a very close distance to Losari Beach. There's also a connecting hallway between buildings 1 and 2 that looks like a painting gallery as you walk up to the rooms. It's perfect for a staycation with your beloved family.

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Accommodation's Reply

05 Jan 2026

Dear Ms. Darn, With our best regards from Aerotel Smile Makassar, we thank you for choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you took the time to write a review of our hotel, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management

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I***a

10,0

/10

Reviewed 4 week(s) ago

Overall, it's recommended. Walking distance to the beach. Easy to get everywhere too.

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Accommodation's Reply

29 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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D***y

Leisure

8,5

/10

Reviewed 4 week(s) ago

Hot water died a few days ago. The rest is ok 👍

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Accommodation's Reply

19 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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II

IRWANTO I.

8,5

/10

Reviewed 4 week(s) ago

The bathroom water is not flowing smoothly, there is no hot water, the distance from the lobby to the room is too far, you have to walk twice...friendly service...

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1 people find it helpful

Accommodation's Reply

19 Dec 2025

Hello Mr. Ilvanto! This is Makasus Smile Airlines Hotel. We are delighted to welcome you. Thank you for choosing Makasus Smile Airlines Hotel for your stay in Makasus. We greatly appreciate your review of our hotel and your valuable comments and suggestions. We hope to welcome you back again soon. The entire hotel management team looks forward to welcoming you back.

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LM

Lilik M. P.

10,0

/10

Reviewed 5 week(s) ago

Very satisfying for all, and very impressive for all the services.

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Accommodation's Reply

19 Dec 2025

Dear Mr./Ms. Lilik, Sincerely, Aerotel Smile Makassar Hotel. We thank you for choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you took the time to write a review of our hotel, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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JS

Jenni S.

8,5

/10

Reviewed 5 week(s) ago

When I stayed there, the hot water was being repaired and it was raining outside. I was forced to take a cold shower. The breakfast menu was also quite good. So far, the service is good.

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Accommodation's Reply

19 Dec 2025

Hi Jenny! This is Aerotel Smile Makassar. We look forward to welcoming you. Thank you for choosing Aerotel Smile Makassar during your stay in Makassar. Thank you for taking the time to write a review of our hotel. Your rating and feedback are very important to us, and we greatly appreciate it. We hope to welcome you back to Aerotel Smile Makassar again. Sincerely, The Hotel Management Team

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I***N

Staycation

9,0

/10

Reviewed 5 week(s) ago

Overall, it was good. The hotel's location is strategically located in the city center. The rooms are quite large and clean. The bathroom is spotless. However, the breakfast was a bit lacking in taste. However, the service was very friendly. Recommended for those looking for a staycation in Makassar.

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1 people find it helpful

Accommodation's Reply

19 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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Verified Traveler

8,4

/10

Reviewed 5 week(s) ago

The AC is not cold enough, the floor is slippery like it's oily, the pillows are too high

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1 people find it helpful

Accommodation's Reply

19 Dec 2025

Dear valued guest, This is Aerotel Smile Makassar. Thank you for choosing Aerotel Smile Makassar for your stay in Makassar. Thank you for taking the time to write a review. We hope to welcome you back again soon! Thank you! The Hotel Management

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M***M

Staycation

9,7

/10

Reviewed 5 week(s) ago

Great We might increase the variety of breakfast foods in the future.

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Accommodation's Reply

12 Dec 2025

Dear Valued Guest, Aerotel Smile Makassar is pleased to inform you that we appreciate you choosing Aerotel Smile Makassar as your accommodation during your stay in Makassar. We are delighted that you have taken the time to write a review of our property, and we greatly appreciate your rating and comments. We hope to welcome you back to Aerotel Smile Makassar again in the future. Sincerely, The Management Team

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Aerotel Smile Losari

Overall Ratings & Reviews Aerotel Smile Losari

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Traveler Reviews Aerotel Smile Losari

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