Overall Ratings & Reviews Best Western Plus Chateau Inn Sylvan Lake

This hotel is in a great location.but, even if you pay extra for additional guests, you only get one parking pass so it's best to avoid this one if you have two cars. Also, we arrived at 2:18 but it was $30 to check in early to the room which was already ready or we could stand in the lobby until 3:00.

It was a good stay

The hottub was cloudy and could have used a clean

Clean, great location, friendly staff. Amazing breakfast. Will come again!

The whole reason I got the jacuzzi tub was so that we can enjoy it unannounced to us it was broken

Good

It was our anniversary and they went above and beyond to make sure it was special. Thank you so very much!

Spacious room, welcoming and attentive staff, wonderful breakfast, easy checkout.

Price of room was different each night, I thought I had Expedia rate for 3 night

Excellent

Our stay was very good. Only complain there was no coffee pot in the suit.

Good

Great location, staff and property would highly recommend

Pet friendly. Centrally located.

Nice pool

Very disappointed there was no coffee making machine in the room

checking in at 4:00pm and checking out at 11:00Am is not fair.If asked late checking out there is fee. Atleast if they allow early checking in at could be fair.They don't give exceptions.

very good

Breakfast was great. Everyone there and in your town was so polite. You don’t get that everywhere we travel. Just wished the pool was open till 11pm…We will differently be back.

Super comfortable beds