Overall Ratings & Reviews Best Western Crossroads Of The Bluffs

Very

Front desk staff was great

Nice and easy

We checked out of our hotel early morning only to find out our baseball game was delayed a few hours, they let us go back to our room! Their pool was nice! Their breakfast spread was awesome, the lady was so nice and was always checking to see if anything needed refilled or if anyone needed help.

The fact that this hotel did not have an elevator would affect my decision on whether to stay in the future. Tv in room didnt work. Overall the hotel was nice but a bit dated. Breakfast was very nice.

Breakfast was good, room was old but clean. Issue with the bathroom as was difficult to start and stop the water stream. For the price can’t complain much.

Quiet property near NE and IA

Large sprawling layout, indoor pool area has several room AC units dumping hot air into the pool space.. loud and very warm! Very warm in the indoor hallways .. hotter than outdoor temperature!

Reception was very friendly and professional. The motel is very clean, The beds are soft and the towels and sheets are very nice. Great motel for a reasonable price.

Nice staff, nice breakfast, but the building needs elevator & remodeling.

Room did not have a working TV or phone. We had to switch rooms after unloading all our stuff. Did finally get a good room but on 2nd floor and no elevator.

Friendly staff. Clean and comfortable. Good breakfast.

Room was clean. Had to ask for wash clothes, and the plug ins on the night light did not work

The staff was very accommodating with our needs.

For a one night stay it was okay

Overall our stay was excellent. The price and the location were great. We come to Omaha every June for a 3-day stay, and this hotel in Council Bluff, Iowa was a great option. Located just off I-80, it was a short drive to everything. The hotel was very clean and in good condition. The two-story hotel has a nice entryway lounge with multi-levels, Tvs, and seating also used for their full Continental breakfast. Breakfast has hot (scrambled eggs, bacon or sausage, tater tots, biscuits and gravy, waffles, toast, instant oatmeal) and cold (cereal, bread, pastries, boxed doughnuts, fresh fruit, yougurt with lots of toppings, juice and coffee) options which were a very good. There is a very large indoor pool area and pool, plus a small workout room. Our room was very clean and spacious, and the King bed was very comfortable. The only two issues which might be an issue for some is: 1) there is no elevator, and 2) not all areas of the hotel are air conditioned. The stairwells are pretty warm and the hallways are a little stuffy. However, the room was pleasantly cool. Lastly, the pool area is very warm, almost like a sauna. If youre actually in the pool, its probably not a problem. We will definitely stay here again.

Toom was dirty, lights burnt out, one of the beds was completely shot. Pool was nice though

It was a good night

Very polite staff and was greatbfor what we needed. Would stay again.

Best stay in my 3,900 mile trip