Best Western Plus Brandon Inn

Explore Best Western Plus Brandon Inn
8,8
Very Good
From 724 reviews
Cleanliness

9,2

Room Comfort

9,0

Location

8,0

Service and Facilites

9,0

Traveler Reviews Best Western Plus Brandon Inn

Number of reviews per page
20
40
Top reviews
Ehsan
icon-with Children
with Children
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean hotel but going through renovations atm...but overall good stag
Dan
icon-with Partner
with Partner
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was clean, but renovations, ice machine did not work, pool was not working, hairdryer blew up within minutes of turning it on. Not allowed to pay with debit for room have to use credit card and charge full amount for deposit on room close to $600 in one shot whether you like it or not. None of this is mentioned on website prior to booking
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Samantha
2,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

They cancelled our reservation so we ended up booking a last minute at another hotel.
Donald
icon-
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Under major construction but rooms and staff were great and managing the best that they could in the conditions.
Jason
icon-with Partner
with Partner
2,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The hotel is under construction and the workers have zero consideration for the guests! Hammering started at 8am Sunday morning in the room directly below mine. When I brought this to the attention of the front desk it was as if they didn’t care because they already had my money! Don’t ever stay here.
Paulo Eduardo
icon-
4,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The property was on renovation but no information was shared when you book - when I arrived it was a mess, no parking allowed in front of the building, path with construction material, gym closed, pool closed… I requested to talk with the manager and I was ignored. When I went to my room had a strong smell of cigarette and had to move.. No discount (because the facilities out of order) and zero customer service when you say something.. Never again
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Jennifer
icon-with Children
with Children
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

All was good
Joanne
icon-
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes, breakfast lengthy as there were several teenage teams in the food area and food ran out. Otherwise stay was very good
rodney
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Yes
Frankie
icon-Business
Business
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Nice
Colleen
4,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room was dirty. Pulled a chair back to find garbage and wrappers underneath. Carpet felt gritty.
Lindsay
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Waterslide was lots of fun for whole family. Beds were super comfy.
Rickey
icon-with Partner
with Partner
8,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Clean room and amenities.
April
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Room was spotless, staff was kind
Samantha
icon-Business and Leisure Family
Business and Leisure Family
8,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Good staff
Kevin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Checked in near midnight and staff was friendly
Danna
10,0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Great
Angela J
10,0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Parking easy. Pool nice.
Tracey
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Clean with breakfast included. Good parking. Easy access to highway
Ann
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The room was expensive and as it was a BW Plus, I expected a certain standard. The room not clean, stains on the sofa, the bed was lumpy, the shower curtain stained. The shampoo was empty. Overall disappointing.
Number of reviews per page
20
40