Traveler Reviews Best Western Plus Service Inn & Suites
Number of reviews per page
20
20
40
40
Top reviews
Tanya
Family
10,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Thus hotel was great!! The staff were very helpful.
The breakfast was good as well.
I would recommend this hotel for your stay in Lethbridge.
Halle
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Good
David
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Good
Gerald
8,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Enjoyed the breakfast
Matt
with Partner
6,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
First, all of the staff I came into contact with were extremely friendly and hospitable. The bed was good and comfortable.
The A/C unit was very loud when it kicked on. Literally woke us up every time.
All of the nozzles for the shampoo, conditioner, etc were clogged up.
Faides
with Partner
10,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff at reception checked me in way before time when I asked for a favour.
At breakfast, the bananas were green and not edible, the positive thing is that the staff looked for and found me ripe bananas.
Excellent service and pleasant staff.
Steve
with Partner
6,0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We used to book this Hotel when it was a new built and loved it back then, recently we booked it again, stayed 1 night, wasn't the cleanest, bedding had lots of tears, receptionist were very nice and accommodating, breakfast was plentiful and lots of variety, omlet, bacon, sausage, hash browns, yogurt, breads, bagels, waffles and your sugary cereals
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Steven
with Children
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel's pool area and breakfast are the drawing factor. The rooms are outdated and in need of some Reno's. No video streaming access is also a let down. I paid over $300 for one night in the family room, and it felt like a $200 room at most.
Joni
with Partner
8,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff were good. Clean room. Decent breakfast. All you want for a one night stay.
Lisa-Marie
10,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Breakfast was great and the beds are comfortable
RON
Friends and Family with Friends
10,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Property was in a convenient location. We were greeted by friendly professionals staff. Our room was clean and as advertised. The provided breakfast was very good. Stay was a well deserved 5 star
THOMAS DONGXIAN
with Children
8,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
totally good.
Brooke
10,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I was very impressed with the customer service of this location. I was having issues with my card/ spending limits etc. and they went above and beyond to make it work for me and also upholding their business. You don’t see that level of customer service anymore. A stressful situation for me, turned into a smooth one.
Jason
with Children
8,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Good pool, good breakfast, clean rooms
John
with Partner
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Loved the breakfast menu
don
with Partner
6,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
loud noises at 2am lasted fro over an hour
Robert
Business
8,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The rooms are clean, staff is very friendly and helpful. Pool and hot tub are wonderful. The front desk seemed under staffed. There was only one attendant and she was very busy. The breakfast is good except for the eggs. I've stayed 2x and the eggs are rubbery/hard but there are other options.
Ken
Business
10,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Clean rooms. Good breakfast. Quiet
Jordan
with Children
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Loved the pool, loved the waterslide and really loved the coffee machine too! Great place and we will be back
Bob
10,0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Room clean, comfortable. Quiet, low traffic.
Brickstone Kitchen and Bar excellent restaurant on the same lot.
Decent breakfast.