8,5
Very Good
From 1.666 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,4

Location

8,6

Service and Facilites

8,6

People often mention about Grand Town Hotel
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Surroundings (7)
Accessibility (7)
Family Friendly (7)
Staff Friendliness (7)
Distance to City Center (6)
Ambiance (6)
Room Space (6)
Bedroom (6)
Check-in/out Time (5)
Hotel Area (5)
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Traveler Reviews Grand Town Hotel

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40
Customer reviews
G***a
icon-Staycation
Staycation
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10,0
/10
Reviewed 3 week(s) ago
Very nice 😍. Don't hesitate to stay here 😊
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nirwaningsih w.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The staff's response was quick when we asked for something to be brought to the room.
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Abbas
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The hotel receptionist is friendly and welcoming.
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M***h
icon-Staycation
Staycation
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7,4
/10
Reviewed 17 week(s) ago
the mattress was full of bedbugs, ended up sleeping on the sofa, the air conditioning was hot, the room was stuffy,
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1 people find it helpful
irmarahim
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 19 week(s) ago
The hotel is cool, suitable for MUA
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A***y
icon-Leisure
Leisure
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9,4
/10
Reviewed 20 week(s) ago
The location is good and strategic, but the food is less varied and it seems like the chef totally tastes it before serving. The fried rice is salty and the side dishes are not complete.
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EL FARIZI
icon-origin-TRAVELOKA
10,0
/10
Reviewed 23 week(s) ago
Highly recommended, all the staff are friendly, the restaurant is great, the rooms are beyond doubt.
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I***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 25 week(s) ago
Very good. Comfortable. Strategic location in the middle of the city.
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Tini R.
icon-Staycation
Staycation
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9,4
/10
Reviewed 26 week(s) ago
Everything is good, just a little puddle of water in the bathroom.
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Nur H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 26 week(s) ago
Very satisfied with the service and cleanliness of the room. Especially for Mr. Agus, he really helped me from check in to check out. There is only a little suggestion, the toilet drainage needs to be fixed a little, because the floor level is lower than the disposal,
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Teddy G. A.
icon-Business
Business
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7,1
/10
Reviewed 45 week(s) ago
The bathroom is always flooded because the water does not flow into the drain hole. The slope of the bathroom floor is the main cause of this happening, the manager should immediately make repairs so that guests are more comfortable using the bathroom facilities.
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2 people find it helpful
M***a
icon-Transit
Transit
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10,0
/10
Reviewed 60 week(s) ago
Friendly service, easy access, complete room facilities, spacious rooms.
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1 people find it helpful
M***a
icon-Transit
Transit
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10,0
/10
Reviewed 60 week(s) ago
Comfortable atmosphere, friendly service, easy to access.
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Tini S.
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9,7
/10
Reviewed 62 week(s) ago
Overall it is ok, only access to the hotel is congested because it is next to a department store.
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1 people find it helpful
M***h
icon-Staycation
Staycation
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8,4
/10
Reviewed 65 week(s) ago
Good, spacious and comfortable rooms, can be recommended.
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Hasrul
icon-origin-TRAVELOKA
9,4
/10
Reviewed 76 week(s) ago
Air di dalam toilet lambat ke sedot, akhirnya wc nya kebanjiran. Siaran tv nya yang ada hanya lokal saja (standar).
1 people find it helpful
Fitri Yuni lestari
icon-origin-TRAVELOKA
9,1
/10
Reviewed 81 week(s) ago
Makanan ok, pelayanan ok, ramah-ramah.
1 people find it helpful
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Marlina M.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 122 week(s) ago
Kamar nyaman, fasilitas dalam kamar lengkap, hiasan/arsitektur kamar dan lobi sangat indah. Sangat mendukung untuk foto-foto. 😁.
1 people find it helpful
Seho
icon-origin-TRAVELOKA
9,7
/10
Reviewed 152 week(s) ago
The rooms are very nice with gold nuances, especially in the restaurant the gold color is very impressive. But at breakfast there is an iron wire in the chicken meat, which makes the appetite disappear immediately.
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5 people find it helpful
HANIF A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 152 week(s) ago
If the affairs of the room are good and spacious, the only thing lacking is stagnant water in the bathroom.
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4 people find it helpful
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