Overall Ratings & Reviews Aara Hospitality Services Limited

Amazing stay in this hotel, the management and front desk is very professional and presented their warm reception. Overall I was very comfortable in their cleanliness, hospitality and attitude.

don't like it

They did not give us the room we booked. They tried to show us a different invoice. Seems like a totally scammy hotel.

Saiem was very helpful, very good service.

It's ok to stay, but not very convenient. Second bed wasn't pleasant.

The rooms were super neat and clean with all the essentials required for a comfortable stay. Their service was fast and very prompt with any requirements required. Overall superb experience.

The hotel lobby and restaurants were nice, but the rooms were dirty and outdated. Food was really good and the restaurant staff were very friendly and helpful along with the bellhops.

Large room and comfy bed, decent breakfast selection. Staff pestered for tips, gym small and not well equipped, an item of clothing went missing when I sent it to the laundry which later turned up after I complained several times. Free pick up from the airport, payable for the return

The hotel staff are very nice and accommodating. The rooms were exactly as shown in the picture, it was very clean and kept up to date. J definitely got more than I paid for and would definitely recommend. It is also safe and secure, they have checks before going into the hotel and is patrolled by security outside the building. Will definitely be staying here again.

It is an okay hotel basics for a night to stay.

Staff were Very helpful and super friendly and professional. Food was also amazing!

Great value for money, a few minutes walk to the main drag of Gulshan, very friendly and helpful staff.

everything was excellent for this hotel. value for money. thanks to all.

Great hotel. Secure, friendly staff, great food. In a good location too!

Property well maintained and staff were helpful. Food was okay but if not for the 50% discount I got as a stay in guest the price would be really expensive

The fact that the staff go the extra mile to accommodate requests. Very friendly and courteous.

Amazing stay, great breakfast buffet, extremely comfortable rooms and amenities, out class service. From the guard at the door to the laundry guy to the people at the breakfast to the room cleaning service, every one met you with a smile and offered to help. I will definitely come back here if I end up coming to Dhaka again. Wifi was also ok, not bad and not amazing either, but good enough to get the job done.

Came late at 1am for check in. Hotel is about 20mins from the airport. Staff couldn't find my Expedia reservation and made me wait for about 15mins in the lobby. Called me and told me that they had to upgrade my room due to full occupancy. And told me candidly ' this is the only time Sir'.... Hey man it's not my fault that u have overbooked yr hotel? I was puzzled. I am extremely also unhappy that even though I have a room with a meeting point, I couldn't bring my partner up to my room for a meeting. Abit of a rubbish explanation. However if u want to have a comfortable stay and safe hotel environment then this is the hotel to book. Breakfast was similar all three nights that I stayed but food quality and taste was consistent and tasty. Overall a good experience and stay. Hope they can be less rigid on genuine business personals using the hotel.

Overall good. People friendly. Food great. Small changes would make it beilliant.

Excellent hotel. Free shuttle service to and from the airport is very convenient. The gym and pool on the 14th floor are both very quiet and under-used. Good breakfast with a wide range of local and western foods.