Crystal Tower Hotel

Explore Crystal Tower Hotel
8,6
Very Good
From 531 reviews
Cleanliness

8,8

Room Comfort

9,0

Location

9,0

Service and Facilites

8,6

Traveler Reviews Crystal Tower Hotel

Number of reviews per page
20
40
Top reviews
Weidong
icon-
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Jacqueline
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very kind Staff/ breakfast really good /
Juan
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelente atencion, precios altos para el parqueo del hotel. El personal muy amable.
John
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Comfortable room with a great bed. Better than I expected for the price. Great staff. Restaurants in walking distance.
Alar
icon-Leisure
Leisure
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very helpful staff. Room clean and with all facilities.
Jaime
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Este hotel estuvo muy agradable el que, sin duda, recomendaría. Las instalaciones son sobresalientes, todo está impecable y es estéticamente muy agradable, con un diseño que invita al descanso y la admiración. El desayuno merece una mención especial por su variedad y calidad. Sin embargo, la única gran desventaja es la conexión an internet, que es muy lenta y poco confiable para los q nos hospedamos en los cuartos al fin del edificio.
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Ashod
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Let's start with positive impressions. The hotel has very nice foyer, friendly front desk and good location. Our room was spacious with many comfort points like the bed and armchairs. Convenient table and office chair, universal plug. Bedsheets were clean and pillows comfortable. Now the negative ones. Awfully slow Wi-Fi that kept disconnecting. The toilet smelled urine. The seat was missing a screw and the other screw was barely holding it, with yellow stain (most probably dry urine). The sink water was evacuating very slowly, because the drain pipe was squished In several spots. I reported the problems (except the smell thinking it was just an omission) to the front desk and was promised to have the problems fixed. When we came back in the evening nothing was done. The toilet seat or the floor were not washed.
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Eleonai
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

En general muy bien. Lo único que no funcionó o no supe fue como llenar la tina directamente con la llave de nariz , de lleno con la regadera
Constanza
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The staff was very friendly and the room was nice. Good breakfast and services. Close to everything. However, neighborhood doesnt look very safety at night
William
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

noisy. great staff. no shower chair for people with disabilities. breakfast is good. clean rooms. city center, not safe after dark outside. it was ok for us. $30 for a 6pm checkout was nice, but they need accommodation for people with disabilities too.
Jonathan
2,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Bathtubs leaked, air conditioning not working and leaking had to sleep thoughts without, limited hot water.
Raul
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8,0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Good location, very friendly staff, facilities dated and lacked basic convenience of coffee pot, or hot water kettle in room.
Thomas
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Marcelo, the front desk guy was really nice. Very helpful and knowledgeable about the neighborhood. Recommend a good place to eat and to meet people
Michele
icon-Business and Leisure with Partner
Business and Leisure with Partner
6,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

There is nothing unique about the property. It's in a good area, given where we needed to be. Our room wasn’t overly large. The bathroom was basic and could have used some fixing up (loose toilet seat, antiquated shower head, shower curtain rod which kept falling). Would definitely NOT be rating this hotel at the 4 stars it gives itself!
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hamid
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

This hotel is in very nice location but is very old inside the room everything make noise and you can hear your neighbour no Cooffee maker in the room all towels is very very old and nobody speak English don’t go to this hotel
Ruben
icon-Business with Children
Business with Children
10,0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Excellent stuff and very helpful .
Jhonatan
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

It was good overall
Michael
icon-Business Family
Business Family
10,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

All perfect
Syd
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

The hotel's central location was excellent, providing easy access to all the attractions, although breakfast was not included. A drawback was the thin walls, allowing us to hear our neighbors and the loud noise of doors closing. Fortunately, our room had a loud air conditioner. We encountered a strong sewer smell from the bathroom, which was very inconvenient, but the staff was helpful and moved us to a different room. The swing shift staff were friendly, and the night shift worker was welcoming. However, the day shift staff did not even greet us as we left. Overall, it was a good stay, but there is room for improvement.
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John
icon-Leisure
Leisure
8,0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

A good hotel in Centro. Price was reasonable
Number of reviews per page
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