Everything was just fine

Excellent location, for the city and train station. The hotel was comfortable with good food. Parking was a little tight. The stairs inside the hotel are a little narrow if you are less able (understandable in such an old building)

Beautiful room & bar. Great customer service.

This is an old building and showing signs of its age. The breakfast was good.

Nice historic hotel, very central, close to cathedral and town centre, and many, many dining options.

Perfect one night city break, free upgrade to a double ro

Free parking. Great breakfast. Room interesting as old building, comfortable bed and bathroom great Sloping floor though some may find disconcerting.

Very cosy quaint hotel. Mind your head on the low beems and doors but all adds to the stay. Beds are very cosy breakfast is lovely

Stayed 2 nights to celebrate my birthday. Our room was on the top floor, very quirky. The room was on a bit of a slope but the furniture was on levelling props. Couldn't see out of the window unless stood on the bed, then could just about see the cathedral. Not double glazed so there was quite a bit of road noise as located on a main road. Mattress could do with replacing. Macerator toilet was rather noisy, however, the shower was the best I've ever used in a hotel, very powerful and lots of hot water. Large TV. Very handy having the free parking and easy walking access in to the town centre. Breakfast was perfect both days and so was the evening meal we had there on our 2nd night. All staff we encountered were lovely and friendly. Would definitely stay here again if visiting St. Albans

The hotel has amazing resonance with the long history of the local area and the Cathedral. It is perfectly located for all the major features of St Albans. The internal design and style illustrates the long history, back to the late 15th Century. Understand that this does not compare with a 20th Century design; and so much the better for that. The staff were extremely friendly, efficient and always too ready to help; the menus were very good. There is a good private car park immediately behind the hotel.

Pleasantly located in St Albans. An historic hotel/pub. Room was pleasant, large. The shower was excellent. Absolutely blasted the water out: no flimsy trickle. However, the room was at the end of a corridor which gave the impression it should have been haunted yet no hauntings or any paranormal phenomena occurred which was disappointing. The bar is below par. Drink elsewhere such as The Boot which is excellent.

A very old building with plenty of charm. Lots of steps and great location.

Lovely historic hotel in centre of St Albans. Only negative is lack of plugs in hotel room. Ideally some near the bedside table would be useful. Probably not allowed to add more as building is listed. Had delicious home cooked breakfast. Plenty of choices at breakfast too.

Historic building on main street, but old & new have not come together well in our room. The windows do not close properly and the blackout blinds are not effective, so early light & traffic noise disturbed my sleep. The decor is basic & a bit dated. Also the shower cubicle is too small to stand comfortably.

An atmospheric quirky hotel. Very few level spaces after the ground floor. Walking in room 16 is like a fairground attraction, try as hard as you might, it is so uneven you can never be sure where you will end up, but it will never be where you aimed for, a trip to the loo becomes an adventure. But it's good fun. A really good hotel, andvery central. And very historic.

Mattress was very thin and every spring could be felt. Pillow was very thin.

Early check in for £25 and £25 for the dog and breakfast @ £12 a head do not make this a cheap option. Staff very friendly and helpful. It is an old hotel.

Huge room and comfortable bed. Very old style hotel with the sink in the room, not in the bathroom which isn’t that much of an issue. The room was soooo hot though. There was a fan at least, but no aircon. Would be very cute to go in winter, but definitely not during this heatwave. Staff were very friendly and helpful

This is a lovely historic hotel and we enjoyed our stay apart from one thing (but this was promptly rectified) : initially we had a front bedroom facing the road which was busy and noisy all through the night. Fortunately we were able to upgrade to a rear bedroom which was wonderfully spacious and with much better facilities. The staff were very pleasant, polite and efficient, the hotel was fascinating and well-kept, and we would certainly stay there again.

This is an old quirky hotel, expect wodden beams and uneven floors, but this adds to the charms What I didn't expect was a shower and tiolet that didn't work, crapets that made me want to keep my shoes on and poor breakfast service