MainStay Suites Mackay

Explore MainStay Suites Mackay
8,4
Very Good
From 198 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

8,0

Service and Facilites

8,6

Traveler Reviews MainStay Suites Mackay

Number of reviews per page
20
40
Top reviews
Anne
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great amenities close to everything. Great staff
Aaron
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Easy check-in and checkout. Really friendly staff. Didn't use the pool or barbecue area but they looked clean.
Courtney
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

I liked how the hotel was pet friendly and optional for pet owners to have there dog. I think more hotels should be like this. I did not like that after reception was closed you couldnt acess anything such as milk, tea, coffee or facilities such as the roof top tearrace bbq area to smoke or that there was no balcony in the single bed standard room. Made the room have no air flow.
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Suzy
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Located above a Greek restaurant with yummy food, and close to other restaurants, a few mins from the shopping mall and Dan Murphy. Staff were very friendly.
Jennifer
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

No microwave cookware, luckily we took some with us. TV in wrong position Only 1 lounge chair Considering how much we paid thought we would have had a balcony. Wouldn't recommend staying here unless you're here for work, unaware it wasn't for family holiday
Aaron
icon-Business and Leisure with Partner
Business and Leisure with Partner
4,0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Property in good central location , room supplied was overlooking a restaurant roof with extraction fans going to all hours, no screen on small balcony with no view. Bed was hard, old and uncomfortable, amenities disjointed from living area and set out like a nursing home. Booked in for three days checked out next morning no refund.
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Pauline
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

No internet was problematic
Tracee
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Everything you need
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 233 week(s) ago

Expedia Group verified review

The room we were allocated was not cleaned when we arrived.
Chris
8,0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Overpriced and a bit tired no netflix as advertised, no reception or after hours service after 5pm
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

The property was close to my event and close to town facilities
Verified traveler
icon-Business Family
Business Family
8,0
/10
Reviewed 234 week(s) ago

Expedia Group verified review

Large room
Verified traveler
icon-Leisure
Leisure
10,0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Convenient location, walking distance to restaurants. I would stay here again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 240 week(s) ago

Expedia Group verified review

Great size appartments
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

Liked having full cooking facilities and staff were great
Verified traveler
icon-Friends and Family with Partner
Friends and Family with Partner
4,0
/10
Reviewed 262 week(s) ago

Expedia Group verified review

Wasn't told prior or at check in that rooms would not be serviced over the new year long weekend. Not only were they not serviced, but the complex was unmanned new year's day. Not only a security issue but other people were confused about how to check in. Rooms were tidy but tired. Towel rack kept falling off, and drier was too noisy to use while in the room (feel sorry for anyone next door).
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PM
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

Overall stay was pleasant and good. We had a 4 night stay from Thursday to Monday and there was no room service available during the weekend. Wifi was not working as it was under maintenance for the whole 4 days of our stay.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 276 week(s) ago

Expedia Group verified review

First night there the roof top area was open but for the rest of the stay it was closed. Having to then resort to going to the car park for a smoke. And the "double bed" was just to singles pushed together. Save the cash and go somewhere cheaper the experience would probably be the same.
graham
8,0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

Satisfactory overnight stay. Staff were efficient and friendly. Room is a basic hotel room with small kitchenette.
Simon
icon-Leisure
Leisure
10,0
/10
Reviewed 292 week(s) ago

Expedia Group verified review

Central location.very clean rooms great place to stay.
Number of reviews per page
20
40