Overall Ratings & Reviews Founda Gardens Apartments

The apartment is tired and needs some work to modernise it. The third bedroom was locked when we got there but the Manager did arrive about an hour later to unlock it for us. There was no extra rolls of toilet paper and only shampoo was available, conditioner & body wash would have been good also. I couldn't get the lamp in the lounge working and there were no extra plug points in the bedroom to plug your mobile phone into. While it was a spacious apartment, for the price and how dated it was, I wouldn't stay there again

Very helpful property management. Excellent service and sensitive to our needs. Mr Zhong is excellent.

Walking distance to city centre, ferry terminal and shops. Nice Big apartment. Unfortunately, not very clean. Needing repairs to a lot of items. Manager was very helpful though.

Rooms weren't very clean. Manager was exceptionally rude demanding that we pay the full amount again even though we'd already paid a deposit. Blamed it on expedia and almost didn't allow me to sort it out. instead of trying to work out the issue, she just mocked us and spoke rudely making our first day in Brisbane quite unpleasant as i spent it chasing up the problem with expedia and feeling very upset by her comments. Better problem solving skills and communication would have been crucial in this situation.

The milk that was in the fridge was over 12 months out of date. We tried to make a coffee after arriving but the milk was almost solid inside. The unit looked clean till i went to pull the sheats of the bed to help the cleaners One bed had a clean mattress protector on it the rest didnt even have that and i was almost sick with the state of the beds. If i had of seen how stained the mattress where before we slept on them i would have not let my family sleep there. It wasnt just one or two stains it was the full mattress. I took photos i was that discussed

The unit had not been cleaned for months, caked on dust to all surfaces and vents etc, complained to manager and he spent 2.5 hours cleaning. Faulty vanity drain, will not stay there again.

Enjoyable overnight stay in a 3 bedroom. Would recommend if seeing a concert at Suncorp Stadium!

Good

The Founda Apartments were nice clean and comfortable, I would recommend these to anyone who wishes to spend a few days close to the city along the Brisbane river.

Facilities: Above average; Value: Great deal; Service: Friendly; Cleanliness: Faultless;

Facilities: Nothing special; Value: Reasonable; Service: Below average; Cleanliness: Neat; Looked good on the website - what was actually booked was nothing like it.

Facilities: Typical; Value: Over-priced; Service: Good; Cleanliness: Filthy, Smelly, Unsanitary, We left a detailed list; Although management were helpful we wouldn't stay again or recommend it