The hotel staff was friendly, the room was spacious, and the hot water was flowing smoothly. However, the bathroom was full of tiny ants, and even after we cleaned it, there were more the next morning, and it looked like they hadn't been cleaned. The Wi-Fi was very weak in our Deluxe room; we used mobile data for internet. The hotel's surroundings were very pleasant, even though it was in the center of Kuta, but it didn't feel crowded. There was a parking area for pick-up and drop-off.