Overall Ratings & Reviews Grace Hotel

room have insect tomuch. no recommended.

Very good hotel I'm happy stay this hotel.

The room was clean and comfortable. The reception staff was lovely.

Thanks good hotel and good location.

One staff at midnight not friendly from 12am to 12 pm he shouting to Costomer.

Little friendly but still good hotel.

The room is good... The shower has good water pressure. The air conditioner is cool. The room is good. I like it...

Good... Good location in the city center. The hotel is currently undergoing renovations, so it might be a bit noisy... Overall, good.

Very very very noisy at night. Loud noise from the club downstairs. Can not sleep at night.

Unfriendly service, when carrying out renovations the management did not think about consumer comfort, customers were left to breathe dust from the renovation work.

Resepsionisnya sangat tidak ramah… jutek memperlakukan aku seperti aku menginap gratis di situ… yang ramah cuma house keepingnya saja lainya seharusnya house kepping jadi resepsionis.

Stayed 2 person with on key elevator undercounstraction staff I can say not really friendly or welcoming hotel is to old and when you ask for some thing you will not get it even second day I book 5 night but 3 night I checked out couldn't stay more spcially front desk staff are really not good.

I am not getting the room I had booked. I got smoking room. That I mentioned clearly.

บริการแย่ พนักงานต้อนรับเหมือนไม่มีใจรักการบริการ พูดจาห้วน สอบถามอะไรก็ไม่มีไม่รู้ รวมไปถึงการบริการที่ล่าช้าเรื่องการจอดรถ นั่งรอเช็คเอ้าท์30นาทีได้ ตอนยื่นบัตรจอดรถพนักงานต้อนรับถามว่า มารับลูกค้าหรือมาส่งลูกค้าคะ นี่คือคำถามอะไร? เลยตอบไปพักที่นี่คะสองคืน ควรอบรมการบริการพนักงานคะ

Excellent service but the guests are smoking everywhere even inside the building (lobby) so it might not suit with anyone who is allergic to smoke. My room is worth the price not too small the thing that makes it better is the view! Also in the room I can watched Netflix for free on TV!

The staff are not welcoming. Say no, as everyone frowns, the car park is far away, then drive to another place. Having to walk back and forth to check in again, the hotel is not as beautiful as in the old photos.

Very old, the staff looks good. Service is bad.

In this year we was stayed here already 5 times but this time is nightmare because last 4 times we stayed on 5 floor it was nice and we liked it but this time we got room on 3 floor which very noisy from disco on under ground of this hotel we can’t sleep until 5 am as disco closed. If it possible can you asked the hotel to changed our room to 5 floor as we are going to stay here another 6 night or more as we changed our trip to stay longer in Thailand. Staff is not very friendly

Bad service and the reception so so bad

The front office staff was so rude, have no manners. I wonder how they treat other people. We as the guest used to pay their salaries, still they treat us badly. Despite that, everything was perfect. The price, location, room service, excellent