Very old and uncomfortable bed

I wouldnt book here. The instructions are confusing. You have to write in a specific address. They have no reception area. Expect u to walk in the heat with lugages to one hotel to check in and than walk to the actual hotel. They offer no service for that inconvenience. The elevator is very tiny and sometimes didnt work . There was ants in the room. Noisy . There was a dog barking near our room .

A little confusing at first since this location is shared among three hotels but accommodations were very nice and the staff at check in were super friendly. Definitely would stay here again!

Very satisfied for a budget hotel! The room was very clean and spacious, the beds were comfortable, and the bathroom was great. Also, I really appreciated the location which was on a main street with great shopping, but still quiet area. Close enough to the train station by walking (10mins) and the main attractions like the colosseum / Trévi fountain (20mins). Theres also easy public transport buses across the street which was convenient if we didn’t want to walk (we used the CityMapper App). The only negatives for me was that the reception for check-in was relocated to a different hotel 4 blocks away which was inconvenient. All in all, I would stay here again.

Cleanl8ness and location

After a long flight and travelling in the heat through Rome, we arrived at hotel Regina Giovanna only to find there is no reception desk. Just a door with a message saying we had to take a 10 minute walk to the sister hotel to do the check-in. This was not mentioned when we booked the hotel and it was really annoying. Once in our room, we found it to be very pleasant, very clean and just what we needed as a base for our visit to Rome.

I liked the location and the cleanliness.

Nice place and good customer services

Check in was very very inconvenient. No staff on site.

We had the most wonderful stay here with our toddler!!! I didn’t know I had originally booked a suite that was on the one floor they didn’t have an elevator too and they upgraded us as a surprise because they knew we’d have my toddler and stroller in tow! This place has so much beautiful character inside and out, staff was very friendly and helpful. It’s just a short walk to the store and train station making it really easy to take day trips to other places like junfrojoch,lauterbrunnen and interlaken The views from our room were breath taking. The breakfast and dinner restaurant were delicious. We would’ve stay here a whole week if we could’ve!

Checkin process was hard

1-The rooms were separated from the check-in. 2-beds were not comfortable 3-Shower didn't drain 4-No hot water 5-Toilet flushing mechanism was broken 6-NO WIFI 7-I'm sure I'm forgetting something...

Fantstic location, other reviews are strange and harsh, its a six minute walk from the golden tulip priam hotel where you check in. Beyond that its in an exceptional location desd center of the citu

This place should not be considered a Hotel it is more like a hostel. No staff on site, you must check I'm at a separate hotel 10 minutes down the road. Room walls were made out of paper, you could hear everything literally everything your neighbours were up to from going to the bathroom to joining in with their conversation. If you don't like sleep this is the place for you as the windows are also as thin as the walls you hear the busy traffic all night. Avoid.

As others have mentioned check in is at another location. Be sure to message them in advance, as I did, to minimize confusion. That said the room was excellent and a good value ... there is daily maid service if desired but otherwise it's nice and quiet, no one to bother you but no other services either. Sort of a hotel/Airbnb mashup. Location is outstanding along Via Nazionale with subway a block away and a plethora of bus lines out front. Was perfect for me ...

Having read some of the previous reviews, we were very pleasantly surprised by the efficiency of the staff at the check in hotel, and even more surprised by the hotel Regina Giovanna. It was very easy to find, on the first floor of a lovely Italian apartment block. The room was very comfortable, very clean, great location, near to shops, restaurants, and the station. Would certainly stay again.

It’s a nice place to stay. It’s in a very convenient location.

Before you read any further this is not a hotel with facilities. It’s a room in a block. If you’re looking for room service, ironing etc - not for you. If you’re looking for convenient, comfortable within walking distance of everything with great places to eat, drink and shop on your doorstep it’s great. Could do with supplying glasses for water but otherwise not much to fault - we would stay there again

Had to check in at another hotel then walk 2 and one half blocks to get to the room. Very deceptive. The room was clean but very isolated.

We didn't actually stay in Hotel Regina as the room had not been made ready. However, the Golen Tulip Hotel, where we had to check in, as an apology arranged to provide us with a beautiful room with them and eventually collected us and our cases and here we enjoyed a very comfortable stay. There was an unfortunate disturbance on the first morning, as refurbishing work was carried out which woke us and continued to do so for over an hour. It was sorted and we would certainly book the Golden Tulip in the future.