I’m a little at a loss for words. My mother and I arrived here a bit aimlessly after spontaneously booking a vacation in this huge city. All we really wanted was a clean room but the people here made the hotel feel almost like home.
Even though we arrived rather late, we were warmly welcomed right away by one of the nicest receptionists I’ve ever met. Everything was explained to us, and we were shown to our room. Cleanliness is clearly very important here — a big compliment to the housekeeping staff please! Our room was spotless and freshly prepared every single day.
Since we didn’t really know our way around, I kept going to the receptionist with my mother, and I truly have to say: this woman genuinely wants you to have a wonderful experience here! She happily told us what’s worth seeing, what’s just a tourist trap, and what she personally recommends. She ordered taxis for us based on our plans and was always ready to answer any question thank you again for that!
Even though my mother didn’t understand the language, we both agreed that this kindness and helpfulness really reflect the spirit of Istanbul.
Whether at breakfast or when returning from our outings, we were always treated kindly by the other hotel staff as well. Thank you!
I would absolutely recommend this hotel again , the whole experience just makes you smile. When we think back on this vacation, we will also remember your friendliness!