good clean large apartment located close to old town and transport the breakfast were very basic the second breakfast left on doorstep all day they were to deliver the night before but did not no microwave could do well if supplied a drier to go with washing machine even if there was a charge as can not dry washing had to go to there head office for checkin which address wasnot listed when booking

It was a great apartment just in the city centre, we rented because we wanted to go to Auzwitz but we could stay more days and enjoy! Next time!!!

The appartment's great. It's clean and well presented as well as having good and fully working amenities. The breakfast coming at 8am suited us and it was nice enough. The only negative was the bed which wasn't that comfortable and creaked loudly with the slightest movement which consistently woke up our baby. It is a great appartment for the price though.

I booked this apartment for two employees of mine, mainly because of its convenient location, near the train station. However, they told me that, when they got there, there was nobody to receive them and give them keys to enter the apartment. They called the phone number listed on their reservation and, fortunately, got to speak with someone who, 40 minutes later, arrived to take them to the apartment. Next day, during check out, the same person charged them a cleaning fee of PLN 148.00—there was no mention of it whatsoever in the booking that I made! Furthermore, I had prepaid this booking. It was written right there: "Your booking is guaranteed and all paid for." In sum, the total lack of service and the surprise cleaning fee make this a terrible accommodation option in Krakow. My employees would not recommend it. I will not book it again.

This apartment was amazing. So modern and clean and close to everything. Would definitely recommend

This location was very central to everything in Krakow centre.

The apartments are located a walking distance from Krakow's city centre. We were welcome by a very nice agent who showed us the apartment and the car park, which is located in a special area at a public car park under the apartment. Very safe environment and amazing and modern design of the apartment. Highly recommend.

A lovely apartment. Fits the name luxury. But no reception on site. We were not aware that you had to notify Amstra half hour before we arrived at apartment. We arrived late and had to wait for a person to come with key. All staff we met were extremely helpful. One big problem was that apartment was right beside train line and trains rattled by at regular (every few minutes) As air conditioning was stuck we couldn't lower it We tried to leave a window pen but couldn't sleep with noise from trains but luckily we found a fan so used it. THen on last day we booked out at 11 am Our flight was at 9 p m but there was nowhere at apartment to store bag. THere is a railway station nearby and we left them there for a very small fee. Just one other thing. Breakfast is delivered at 8. 30. You have to get up and be dressed ready to take it from delivery person. The breakfasts come in this big box and has lots of food but we didn't like much of what was in it and a lot was wasted. I would suggest a form where guests could choose. I don't think many Irish people like a big salad bagel for breakfast. This was a super apartment decorated beautifully in a super location and at a super price so even though I have faults to find we still enjoyed our stay there. Martha

Arrival procedure is not specific enough, there should have been a more specific meeting point, and the attendant was late in showing up. The apartment is very short on kitchen utensils, only one glass etc. One towel per person per stay is not good enough, no hand-towels. The apartment was equipped with one half roll of toilet paper. The worst thing was the seating in the living room, two sofa-beds with poor comfort, no chairs at all. The sofabeds was squeeking over each minor movement, not easy to get a good nights sleep on this. One of the sofa-beds should be replaced with a real sofa or a couple of chairs with some comfort. I expected more from "Luxury Apartments"

There is no hotel office, so you have to phone 30mins in advance and wait for someone to meet you with keys. Our flight the day before was cancelled and when we called they initially said outlets reservation was cancelled despite that I had called hotels.com to tell them we would arrive a day late and were told it would be okay. They did not refund or discount the missed first day. The parking garage is locked and we were unable to get out in the morning without a security guard as the remote didn't work before a certain time. They did not tell us about that and it drained 30 mins of time trying to find someone to let us out en route to the airport. It was also confusing as to where to drop the key. They sounded irritated when we called to ask for help with the garage, so we had to figure it out for ourselves. The location is close to downtown and the place is very modern, bright, clean and a good size.

lovely modern apartment, but not very comfortable, no housekeeping! only two bath towels that were not changed for the 5 days we were there, no hand/face towels.

The apartment is very close to the town centre (5 to 10 minute walk). A good supermarket 50 paces from the door. Krakow is a beautiful city.

short walk from old town and main train statio. make sure to call the guys before you arrive, they forgot to be there though i emailed them.

Difficult to find and not easy to get keys....no reception, no identification (signs), just an address and timing for keys. Person was not there in time, we had to contact him by begging someone to use their phone. Stressful experience.

We stayed in apartment located at 17A Lubicz Street for few days. We were met by the Amstra staffer just before getting to the car park who explained everything in professional manner and helped us to get those little things that make life easier :) Overall it was a pleasing stay. Facility itself was located on the grounds of the Lubicz old brewery with security team making it a very safe place. Very close to the shop "Piotr i Pawel" and Pub from the main entrance to the building. Apartment was new and functional although it would benefit with some extras that most likely were omitted during fitting up process. Items like clothes dryer, ironing board, hangers, few more knives and knives sharpener will pop up as in short supply ONLY when one tries to live there for a while. All those were sorted out with Amstra staff very quickly and to our satisfaction. There was some noise coming from the street traffic (trams and trains) but double windows were soundproof so that was not a big issue. It was only 10 minutes walk to Old Town from there so for those looking for a place close to it without hotel price tag - that place certainly provided decent alternative

Not luxury, but a nice efficient apartment. There is no staff on site so any requests are difficult to fulfill (lack of soap, instructions for washer/dryer).

Perfect location. Washing machine in the place. Comfortable bed and linen.

Location is perfect close to everything, bus stops, shopping mall, grocery store located on the premises. Apartment was nice and spacious, kitchen was fully equipped with dishwasher, microwave, electric tea pot and dishes. On the negative note the bedroom was not that comfortable there was no nightstand or little table and no lamp or clock. There is no place to put your glasses or medicine, you have to put them on the floor by the bed if you need to check the time when its dark you have to get up from the bed and turn on the light with the switch by the door, very inconvenient.

We had a great weekend stay at these apartments. The apartment we stayed at is located about a 5 minute walk away from the train station. We were about 8 minutes walking distance from the main square. Through the apartment, we booked a tour to Auschwitz and Birkenau. The driver was pleasant and the ride was comfortable. We were hand delivered breakfast and the items provided were plentiful and tasty. We were only steps away from a food market which made stocking up on groceries very convenient. We enjoyed our stay very much and we would gladly return.

The position was great. There was a few little things that needed attention but it was a nice stay.