location ok but noisy beds not really confortable and bathroom really need to be updated.

The people tbat own the hotel are really chill and helpful. Loved my stay at the hotel.

No problem at all, the owners never complained about the noise

The owners were friendly and helpful, and it was cheap. However, the fact that A/C was NOT included was well hidden in the list of conditions. While Expedia listed the place as "having A/C", you actually have to pay 6-8 Euros extra to actually "use" the A/C. I think it is important for potential future customers to know that yes, the place is cheap and the owners are nice, don't be surprised that you will have to pay extra for A/C.

Ou studio economy room was amazing. We were pleasantly surprised that the little kitchen included a sink, refrigerator, stove, pot and a pan. The family who ran the hotel was incredibly friendly and always wanting to help out in any way possible. Location seas amazing. Only an 18 minute walk away from the beach.

Clean rooms, friendly people, quiet place, near bus station, the beach is a bit far on foot

Good basic rooms. Central location, good for going out, but beach not too far. Friendly staff.

Myself and a friend stayed at the Ibiscus Hotel in Malia for 6 nights. This is the first ever review I have made about a hotel, and I truly believe it deserves a brilliant rating. This was our first holiday abroad without a parental presence and, as you can imagine, we were a bit nervous. However as soon as we found the manager of the hotel, we instantly felt so much more relaxed. He quickly and helpfully took us through the important details of our stay, informed us about the AC, and that we were able to ask them for any help. During our stay we both wanted to try hiking through the Samaria Gorge (about five hours from Malia by coach) the manager and his wife were able to set us up with our excursion tickets and advice on the trip within 20 minutes of us enquiring. Every time we came back to the hotel after a day of exploring they welcomed us warmly and on occasion we engaged with them about how we are getting on. The environment at Ibiscus Hotel really did enhance our experience in Malia and the staff really do care about you having a brilliant time while you are there. During the day it was peaceful, with music playing in the main area with the pool and a beautiful view of the mountains all around. On our last night at the hotel it was a little bit emotional for me and my friend to say goodbye to the staff, that in itself highlighted how wonderful we had felt during our stay. If I ever come back to the same area, without a doubt or second thought I would stay here again.

Jolie petite prestation familiale au calme

Q

Le personnel étais PARFAIT ! Rien à redire ! Leurs petits plats étaient excellent ! La chambre étais très très propre ( seul petit bémol pas de service de ménage tout les jours ) mais en vue de la prestation et des hôtes tout étais parfait !

A totally unfriendly and rude housekeeper !!! Asking for 7 euro/day for the use of A/C (in the condition as in attached pics). The room was terribly old....There was no water in the toilets...the fridge was out of order (they have replaced that entering our room without any previous warning while sleeping)..ther are no words to describe our disappointment! Avoid this "hotel" at any cost!

Hôtel familial très bien placé, tout près des clubs et restaurants, tout en étant au calme. Les hôtes sont adorables, accueillants, toujours disponibles, on a passé un super séjour ! Les chambres sont basiques mais confortables, petit coin cuisine, belle piscine avec transats à disposition, on se gare facilement à proximité dans la rue. Seul bémol : pas de savon, et mauvaise insonorisation donc quand vous avez des voisins "seuls au monde" vive les bouchons d'oreille !

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Endroit calme

great place and great host!

Vooral de service van de familie die het runt was geweldig; voelde aan als een warm bad. Ligging tov van de restaurants en de uitgaansgelegenheden was perfect. Zwembad was een kleine oase, heerlijk.

Had a great time there, the people working there are so nice love them! Nice rooms and pool, not too far from the beach (maybe 15min walk) <3<3

Nette, kleine, ruhige Appartementanlage mit tollem Pool!

L'accueil est excellent. Les 2 frères sont hyper accueillants et sympathiques. Le coin piscine est agréable, y prendre un petit déjeuner crétois l'incite. Les chambres ne donnent pas sur la route, ce qui est un avantage. Par contre, les chambres sont mal isolées, et c'est difficile à supporter si des voisins sont bruyants. Sinon , c'est un coin agréable pour un petit prix