Staff were fantastic. Disappointed pool was not available and we were not told before arrival. That was the main reason we booked this hotel.

Great hotel in good location. Pool facilities were not in use

The swimming pool was out of use, which was a shame, but I think we were aware of this at the time of booking

Great, traditional, English property surrounded by green areas. Located in a safe neighborhood, easily accessible by public transit if needed, close to Kingston downtown for restaurants and pubs. The staff was very helpful, the room was clean, and breakfast was convenient and tasty. I would definitely go back

The Warren House is a beautiful property. The staff is extremely polite and helpful, however they seemed understaffed. The hotel seems to be going through some changes. The dining room was closed, dinner was served in the breakfast area. High tea in the garden was 5 star. Would stay again.

Impressive old building with lovely grounds.Interior needs some refurbishment and the dining options were limited but would stay again.

What a wonderful place. There were a couple of things that disappointed us (pool closed, refrigerator broken), but the staff was so accommodating and friendly that they made it okay.

The water was cold so I had to have a cold shower. The room smelt musty and old. Check-in was slow and not very client focused.

Our stay at Warren House was during a very hot spell. We were assured that our room would have air conditioning however, when we got there it wasn’t working. We asked for it to be fixed and staff moved us to a really small room while this was being done. We were assured it was fixed the next day and moved back but it wasn’t. Thankfully we had a fan. Apart from this, we enjoyed our stay, the staff were lovely, very attentive and always smiling. Breakfast room was too small to accommodate us on the Saturday morning, we had to eat in the bar area which isn’t ideal due to the height of the table and size of the breakfast plates! Warren house is a lovely place with beautiful gardens but it could do with some TLC and general upgrade

Wonderfully relaxing, great food, amazing staff.

Absolutely loved staying here and the staff was so helpful especially helping us getting taxis! Thank you all for being so accommodating and supportive to me and my family.

A Lovely hotel and a beautiful part of south west London. Breakfast was spot on and happy to go back again

Very nice and cozy hotel. I'm glad we stayed here.

Clean room, friendly staff, very good breakfast

All the staff were very friendly helpful and professional

The staff were very friendly and helpful. The hotel was beautiful and the breakfast was just what we needed.

The staff were very welcoming. The pool was very cloudy which was a bit concerning. The shower was blocked which caused it to flood the bathroom. We asked for it to be fixed, but the soaked towels were not replaced which was a little disappointing. The restaurant menu was not quite what we expected and we found it a bit limited, but our food was tasty and very nicely cooked and presented. Breakfast was good, the eggs to order and fresh orange juice were a highlight.

A.unique atmosphere and setting. Great staff who were super friendly. Loved being so close to the Royal Park. Will be back!

staff amazing. rooms clean. parking safe. location quiet. breakfast good but some slightly disappointing elements - stale hash browns and croissants - rest all beautifully cooked.

Our triple adult room had no hot water. Reported to reception, promised 2 doubles but that night only given one, so one of our party had to stay in room with no hot water. Asked to speak to manager next day who moved us to an apartment for our last night with hot water.,