Overall Ratings & Reviews Hatori

The food was good, most of all the amenities you had to pay for.

Quiet and quaint accommodation. Onsen is 24/7. Makes it easy for us to plan about our day. Staff were welcoming and the food options nearby is surprisingly good.

Good location

Very nice experience with very decent price. The staffs are very well trained. They take good care of every detail.

The facilities weee once bustling and grand. They’ve updated rooms. My room upon approach was difficult to find and dark. When I opened the door it was like a furnace of heat. The room faces the sun and they left the curtains open so it was unbearably hot. I couldn’t even enter. I had to turn on the AC for several hours before it was bearable. If they had only kept the curtains closed then it would have saved al the energy needed to cool the room. There’s nothing to do around the resort on Mondays. No restaurants or even convenience stores are nearby. The town is dead. Bring your own snacks or avoid Mondays. The baths are great. The service is great. But the location is strange and in an economically depressed community.

The hotel was not updated since 30 years ago, in the advertising there are some restaurants and karaoke and a lot of amenities, which, actually do not exist anymore. Does staff doesn’t speak any English or Japanese Are you sure so what is it QK during the night the staff during the day was OK speaking Japanese we tried to order some food and there was absolutely impossible so I had to walk to a convenience store in order to be able to have dinner. Everything it is an incredible bad condition.

The temperature of the water was perfect

I would get the private onsen room if possible because of the convenience and the privacy. The public onsen was amazing if you don’t mind the nakedness and if your comfortable in your own skin.the rooms are quite and the area is less populated. I could hear my own thoughts and I didn’t like it at first but later got used to it and really enjoyed my stay. there’s a lot of eating option my group had a whole sushi bar to ourself. I would recommend staying again

Very pleasant place.

Great Ambience

First time in a Ryokan and we love it, wish I can stay more and enjoy more time. We book private bath and was really enjoyable.

This unique and very comfortable hotel offers excellent value and relaxation. The staff and facilities are top notch! This is definitely a place to come back to!

Comfortable Ryokan hotel with good onsen water quality. Within walking distance to the Public Onsen of Yamashiro. Situated within the quiet town of Yamashiro, so convenient to walk around to enjoy the ambiance of the rural township. Easy access to Hashidate, Yamanaka & other interesting sites.

the staff really go to details to help out the transport arrangement and also advise on side trip

Boutique style onsen hotel, very good service and 2 hot spring to use

Most staff are really kindness and priteness, the room is way better than when I booked online. Really cozy and we even have small tiny Japanese garden inside room I love it! I’ll definately recommend to you. Onsen is a bit disappointing because doubt that real or not. A skin doesn’t change anything and didn’t smell sulfur at all but whole experience I got is 4,5 so thank you very much for hosting us.

Good onsen and nice atmosphere

Impressive lobby for a Onsen hotel in Kaga. Nice dinner and service is excellent. Two hot spring pools, one in each building with adequate amenities.

I have no doubt to stay again if I have a chance in future. Great hospitality. Thank you very much for making our travel great.

The service was fantastic, and the staff's attitude was very welcoming and friendly, they offered a lot of information.