CityClass Hotel am Heumarkt

Explore CityClass Hotel am Heumarkt
8,6
Very Good
From 656 reviews
Cleanliness

9,0

Room Comfort

8,0

Location

8,6

Service and Facilites

8,8

Traveler Reviews CityClass Hotel am Heumarkt

Number of reviews per page
20
40
Top reviews
Esmerantina
icon-Family
Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Staff was helpful and friendly. And they have air conditioning which is vital in the summer.
A
icon-
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean, central right next to Heumarkt square and a 5 minute walk to the subway/tram. Also a 10 minute walk to Cologne main train station. Careful not to follow Google Maps it takes you one street down to the Rhein river side. This hotel is one street up. It’s about 20 minutes to Cologne fair. Room is super small but comfortable. Aircon worked ok. Breakfast was excellent, nice selection and friendly service.
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Barbara
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was great. Walkable to the Dom and shopping, restaurants, etc. Great room layout for family trip. Nice modern bathroom. We would stay there again.
JOSEPH
icon-with Partner
with Partner
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms very small, location is not as good as the other cityclass which is closer to train.
Tammy
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, value and service.
Chelsea
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Cologne has several CityClass Hotels, which may get a little confusing upon searching for the proper location, but once we found ours we were pleased. The hotel is located close enough to several popular spots, such as the cathedral and main station, but tucked away so it's quiet. It was a smaller room, but comfy enough. The only downside was temperature, as the AC blew very lightly. I'm not sure it ever really got to temp, but fortunately the front desk had a small fan available that assisted in some better airflow for the room. My brother and I both run very hot, especially when sleeping, so this was a game-changer! Overall, the staff was wonderful and the hotel was perfect for what we needed.
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Jarrett
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room was perfect for a family of 5. One king bed and 3 twins. Seemed new and was clean.
Nancy
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Nicely appointed room. The bathroom was very small
Ralph
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very conveniently located. Clean room, easy check in/check out. The only elevator they have is rather small, just FYI.
Martin
icon-with Partner
with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location. Clean rooms and friendly staff
Steven
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great experience. Everyone was very friendly and helpful. Room was clean, beds were comfortable.
Victor
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room was spotless. Staff was courteous and offered great customer service, especially the very friendly manager. Definitely will stay there again the next time. Location is right in the center of Old Town, walkable to many distractions and street malls in Köln. It was an memorable stay. Thank you CityClass am Heumarkt.
Keith
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Front desk was very warm and welcoming.
Lisa
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The room was always clean and fresh the all staff were friendly polite
Mary
icon-Leisure
Leisure
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Easy checkin , clean room ! In heart of Christmas markets and nearby shopping and restaurants! Parking garage close by but limited as visited in Christmas market season !
MOYRA Christine
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean, helpful staff, very good breakfast
Glenda
icon-Family
Family
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

During our short stay the elevator was not working and yet there was no offer to help with luggage. Otherwise the staff was wonderful and the location was wonderful in the room was wonderful.
colin
icon-Business
Business
10,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

All good other than the bar service layevnoght. Having to wake the staff for another beers isnt acceptable
Farhad
icon-Business Family
Business Family
8,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Everything perfect except not accessible for strollers
Robin
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Clean room, comfortable bed, good location
Number of reviews per page
20
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