Overall Ratings & Reviews Extended Stay America Select Suites - Atlanta - Chamblee

The stuffs are very nice and cooperative.

Dirty walls multiple areas

They don’t have a deposit information on the web site. Why wait until you get to the building to tell you?

Staff was friendly. There is a need for more staff because it seemed a lot for one person. First room had dead bug but was able to move with ease. There was an advertisement in the lobby of the fee for dishes but found out it wasn't completely true.

The room was good but the bed was to small for two people..

Never checked in because there were no clean rooms available.

They charged an extra 65.00 Twice over what I already paid..after I asked him several times what was the 65.00 for when I was already charged 97.00 for each room plus 100.00 for each room as a deposit in case anything happens to the room ..very un professional

Na

Ms.Candace at the front desk has given me Exceptional Service. I want to thank her for her time. She is very polite and caring. The area is quiet and clean, the rooms are clean as well. I have no complaints and I will be recommend this location.

They gave me a hard time about a payment that wasn’t on the app and had to give them my last because I couldn’t cancel do it would have taken 7-10 days for my money to be on my card

Andre is a real CLOWN. I got to the property before 10 and was waiting in line, he moved as slow as he could and after he slowly checked in the people in front of me he closed the window and said "you should of been here before 10 l'm a regular employee" '. Learn customer service! Told me to call a number and no one answered. It's on camera I was in there before 10. It’s been a hassle getting my stolen money back

Elevator shut down at night . Stair full of smoke smell . Room key doesn’t work even try many times to fix .

I was pleased.

Well. It says a lot when the hotel employees leave and are no longer available after 10pm. The key card doors don’t lock on the outside doors do not work at all, so whomever can just walk in. This wasn’t a hotel or any extended stay I’ve even been to and I travel for a living the last 7 years. … upon entering the unit there was rust all over the fridge that had been spray painted black. Decided to take a shower since I just worked 12hrs outside. Turned on the light and a spark of blue light came from behind the toilet.. whether this is a camera flash or an electrical blue flash, neither are acceptable. Did my best to ignore this. Deciding to shower at a planet fitness nearby in the am. To then discover roaches just chilling in the hotel. Not afraid of me at all. I didn’t bring roach and didn’t plan on leaving with them either. I was in the hotel a total of 10mins before abandoning my 3 day stay working 12 hr shift.

The property was well-lit; however, I was not able to reach a person on-site after hours and had to call the property only to be informed that my reservation was cancelled and had to search for another property to stay.

There was nothing I did not like. The whole staff was amazing.

I would give the property a 8/10 just because the cleanliness of the room. When I walked in the floors were visible dirty as well as the countertops but it was fixed easily. The front desk works especially Tierra we’re phenomenal. The location is literally right of the interstate in a nice area.

The room was ok not too bad just had roaches in there

Yhy

Everything