The staff were very kind and helpful, the hotel is in a nice location, a taxi or car ride from town, has a bar and you can sit outside over looking the lake with an amazing view. The hot tub in the room was so relaxing and again with lovely views. Would stay again 😁

Paid over £200 per night any stayed for 3 nights without any housekeeping room was not clean or refreshed and was told to go to reception every time we need anything, breakfast was poor for the price better to eat out and the balcony door was full of spider webs, no massage facility staff available, only for swimming pool the price is not worth it. Most of them all this place is not suitable for current summer temperature as they don’t tell upon booking that they don’t have air conditioning in the rooms neither fridge. There are many other better options available to much better price. Worst value for money.

Super polecam .super miejscowka

Whilst the hotel was generally good, We found that our room was unduly hot, there was very little ventilation, because of this our nights were not as restful a we would have liked. A guide to activities in the area would have been very nice.

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The location is amazing, the view out onto the late is stunning! With a lovely balcony area where you can go out and sit. Currently it’s going through renovations so you can’t use the outside area at all - this was a shame because it was one of the biggest appeals to me when booking. We got complimentary access to the indoor spa, where they have drinks you can take pool side, really good amenities there. The WiFi was awful in our room, only worked a couple times. The room wasn’t clean enough, kept finding stray hairs in the bed and on the floor. Needed more shower gel - one small sample size for 2 people all weekend wasn’t enough. The breakfast options were really good, we got less food on the Sunday when we went for a later breakfast, so better to go early if you’re hungry. We ate at the restaurant both nights, lovely fish & chips available.

Room was clean. Bathroom was stained and could be maintained better. Renovation works were noisy and disruptive

Super nice stay, plenty of facilities to relax. Spa was heavenly, would defo come back.

Breakfast was excellent. Very good quality and service. Spa very good also and of course beautiful views. Only negative noise outside early morning due to renovations.

Despite the renovations going on, our stay was not affected. The room was lovely with a great view of the lake, thr view from the restaurant and balcony were amazing, The staff were friendly and helpful. Would definitely like to visit again.

Good value for money with the spa. Room could have cleaner as had a few bugs. Views were great.

This should remain close during refurbishment. No way this can be a 4 star.

The hotel is set in a beautiful location with stunning views overlooking Lake Windermere. The staff are lovely, efficient, and professional- we were even allowed to check in early and received a wonderful room upgrade on arrival! A few small improvements would make the experience even better: Cleanliness- There were a few spiderwebs on our ceiling that were missed during room prep. Amenities- For a 4-star hotel, we missed having a mini-fridge in the room. Complimentary bottled water in the room (rather than having to request it at reception) would also be a great touch. Toiletries- We were only provided one set of shampoo, shower gel, and soap, with no conditioner. For two guests, two full sets including conditioner should be standard. Aside from these minor points, it’s a lovely hotel and a great choice if you’re looking for a quiet, romantic getaway with your partner!

It was great stay, view from room was amazing, breakfast was delicious and staff was helpful :)

Don’t be fooled by the exterior. Very welcoming reception area and tentative staff with amazing views across the lake. Great food and choice at the bar makes for a perfect stay just a short bus ride from the hussle of the town

The bed sheets felt a bit tight, and it would be helpful if the rooms had a telephone to allow guests to easily communicate with reception when needed.

Hotel nice and clean. Evening meal really good quality. Full English breakfast not so good. Hotel informed us about building work after we booked. Not great should have informed us before hand

Staff very helpful , meal in restaurant was very good and not overly priced for a hotel . Breakfast just let it down .

The room and spa were both excellent and the staff helpful and friendly. The only negative was the breakfast, poor quality and the English Breakfast was cold.

We really like staying here, nice atmosphere and really relaxing, 2nd time we've stayed here and we will be looking forward to going back. All in all a really nice pleasant experience.