Bathroom wasnt cleaned wel

An almost satisfactory stay in what could be a fabulous hotel. Of note: Staff were very helpful and friendly. The interior of the hotel is nice enough. I stayed in a recently refurbished room which was clean and fresh. There are little bits that make it seem that corners have been cut though - no safe in the room and no do not disturb sign or similar to let housekeeping know you're sleeping. Some of the finishes look a little rushed - perhaps there's still snagging to do. Same goes for the spa area - nice but just lacks a certain something. On my last morning, there was chewing gum and hairbands on the side of one of the hot tubs first thing upon opening so clearly no cleaning done before opening. As you walk around the hotel there are little glimpses to patio areas that are overgrown with weeds, some of the windows are dirty, even the sign at the front of the hotel could do with a good scrub - all easy fixes but these bits just make the place look shabby. The construction work could be a bit more considerate too - starts at 8am. I'd asked for a quiet room as I needed to sleep in on my first day but I was awoken early by building work (which I had been pre warned about but I'd also been told I'd have a quiet room). This hotel has huge potential and hopefully they will get their act together once the building work and a bit of general maintenance is complete. Of course, what really sells this place is the amazing view over the lake - simply stunning.

so amazing definitely returning was so upset when it was time to leave!!

Very nice hotel, all the staff we dealt with were very polite and friendly. The cooked breakfast was cooked fresh, we had one evening meal which was very nice. The only downside was that the Spa was being renovated, I would definitely use this hotel again.

It was simply a perfect 10 on every account. It was an amazing stay in a splendid hotel. The staff from the reception to the maintenance staff were so friendly and welcoming. The young lady supervising the spa area was marvellous and so accommodating. The room with a view of the lakes was very pleasant and inviting. Very comfortable in every aspect. The amenities were great for spending quality time in the swimming pool, sauna, steam room and Jacuzzi. Never overcrowded. Pleasing atmosphere. The bar was well maintained and stocked with various alcoholic and soft beverages. The carte menu was great and enough entries to satisfy one’s tastes. The food which we ordered was cooked to our taste and liking and delicious too. All the staff were so friendly and polite which made our short stay so enjoyable. Thanks to you all for a perfect stay.

Great stay beautiful hotel, staff were great. As a travel agent the only thing id personally expect is better amenities in the room such as coffee machine ect. I think for the price you pay for a room these could be an improvement. Everything else was great!

All staff were lovely and very friendly

Fab midweek break

We stayed for two nights after booking what was advertised as a four‑star relaxing luxury spa hotel with spectacular views. Unfortunately, our experience fell far short of those expectations. On arrival, the hotel was clearly under renovation, with builders present and brick dust throughout parts of the property. The hotel is also located directly on a very busy main road, which significantly impacts the sense of peace and relaxation. While the reception and restaurant areas appear to have been recently refreshed, the remainder of the hotel feels tired and run down. We paid extra for a suite advertised with lake views; however, these views are only visible if standing up. When seated, the view is completely blocked by the wooden balcony. The balcony furniture was broken and unusable, and there were cobwebs above the bed that gave the room a neglected feel. The bathroom was extremely small, to the point that toiletries had to be stored in the bedroom, and there were visible holes and marks on the walls. Noise was another issue, with very thin walls and constant traffic noise from the road. The outdoor areas were unusable due to overgrown weeds and stored building materials, and there was no dock as shown in the hotel photos. The outdoor spa was closed due to the building works, and although indoor spa facilities were offered instead, guests had to walk through the hotel in swimwear as the changing rooms were also closed. The robes provided did not fit properly (I am a UK

A tale of two halves…. Beech Hill & Spa Windermere Terrace and views = outstanding. Walk down to sit by the lake = very nice indeed. Deco and furnishings = very nice. Parking = free - nice - can become overcrowded very quickly. Staff = nice, they try hard. Spa = indoors is nice if a little small. Outdoors not available due to refurb. They try to blame you Expedia for not telling me. Refurbishing/upgrade = not an expert, but it’s looking like will not be ready for the summer season (shame). Food = the chef(s) tries hard but management greed means that he/they are unjustifiably under pressure to explain the menu price tag. Breakfast good and reasonably priced. Room = tasteful (thanks for the upgrade) with great views, but let down by dirt on walls and mouldy curtains - no controlled temperature heating is either on or off. Bathroom = basic and mouldy, does the job but not a place to spend time in. Water pressure = excellent. In-room tea/coffee = nice 750ml bottle of water = £5.95 unacceptable (and I live in London) then £0.98 for lime & soda. I’m sure there is a balance somewhere. You have clear aspirations to become a 5 star hotel and you probably will once the refurbishment is finished. In the meantime you are neither here nor there. On balance, I will/would return, but will wait until the new rooms, outdoor pool and jacuzzi are ready. If the premium is justified, then I’m sure the experience has the potential to be phenomenal. Your other hotels treated me better.

Reception staff are lovely and very friendly Hotel has recently been upgraded and some work is still ongoing, some more work in the garden by the lake is required. There is a lovely pool, sauna, jacuzzi and steam room which we luckily had complementary access to due to the ongoing works. Be aware that there is normally a charge of £20 per person/ per day Breakfast staff were a little rude and are too busy to clean plates from your table. Freshly cooked breakfast and a choice of cereal, fruit, cakes and toast

Recently renovated property with amazing views over Lake Windermere. The bar and food area at the top of the property was great to kick back and relax in. The indoor spa was great and once the outdoor one is completed I’m sure we’ll come back again.

I had such an amazing stay at this hotel. The hotel itself is gorgeous the views from the balcony is amazing. The staff were so lovely. It’s so close to the Town centre and there plenty of parking if you’re travelling with a car. Overall it was an amazing stay

It was clean, staff were helpful, spa nice and clean

Couldnt fault it apart from we were given a room we didnt book but let them know and they changed to a better room than what we had booked ,bit further to wak into bowness than anticipated but thats my fault ,buses are there but not frequent.

Our room was upgraded on arrival, and the room was perfect, floor to ceiling windows with a perfect view of the lake. Breakfast was very nice with plenty of choice. The spa was lovely, The only downside was the building work going on outside but they seemed to keep disruption to a minimum

Mountains of stairs from car park to room not good for elderly or those with heavy cases.Spar supposed open at 9am 9.05 no staff were available to allow entry.Food was good although extensive menu of past replacement with quick junk food Expected refurbishment for next two years,

I’ve just returned from a night at the hotel. I stayed in a junior suite. I had to speak to the cleaner to give us some toiletries, as he’d forgotten to put them in. The room wasn’t the cleanest either. Very dirty windows amongst other things. The room was spacious. However, the bathroom was very small and dated. I had a horrid sleep. Despite the bed being a cracking size. The mattress was awful. I woke up in the morning with a really sore back. The mattress was ultra soft and overused. I pretty much slept in a ‘V’ position all night Despite the lovely view, you couldn’t see it from the sofa in the room. Even though the sofa was in front of the window. The poor design meant you looked at a thick wooden balcony post. The spa was visually nice. The hot tub was more like a luke warm tub. The pool was freezing. Breakfast was soso. I would describe the English break ingredients as cheap and the continental breakfast as limited and cheap. I wouldn’t stay again or recommend this hotel.

Lovely staff and

Definitely dangerous for anyone with poor mobility or elderly - over 60 steps from first floor bedroom to pool and spa ! Wife tripped going down garden to lake as railings removed at moment - should be completely boarded off until construction finished . Poor contractors tipping waste into woods opposite front door across road .