8,9
Very Good
From 4.616 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,8

Meal

8,3

Location

9,3

Service and Facilites

9,1

People often mention about Easy Hotel Kuala Lumpur Sentral
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Staff Friendliness (127)
Accessibility (120)
Bedroom (114)
Distance to City Center (102)
Bathroom (101)
Wifi (98)
Family Friendly (89)
Surroundings (87)
Check-in/out Time (86)
Hotel Area (86)
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Traveler Reviews Easy Hotel Kuala Lumpur Sentral

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Customer reviews
N***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
The staffs are very friendly and helpful. The room, although it is small, is very convenient, clean, and the design is sleek and nice to feel. I could sleep peacefully there. Every time I want to go to KL, I would prefer to always stay at this hotel.
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Accommodation's Reply
18 Aug 2025
Thank you for your kind words and for choosing Easy Hotel as your preferred place to stay whenever you visit KL. We’re delighted to hear that you found our staff friendly and helpful, and that you enjoyed the comfort, cleanliness, and sleek design of your room. Knowing you could rest peacefully means a lot to us. We truly appreciate your loyalty and look forward to welcoming you back again soon!
Munirah A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and polite.
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Accommodation's Reply
13 Aug 2025
Thank you for your kind words. We’re delighted to hear that you found our staff friendly and polite. We look forward to welcoming you again.
H***g
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Easy access to everywhere and very close to KL Sentral.
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Accommodation's Reply
08 Aug 2025
Dear Valued Guest, Thank you for your kind feedback. We’re glad you enjoyed our strategic location near KL Sentral, making it easy to get around the city. We look forward to welcoming you back to Easy Hotel KL Sentral soon. Warm regards, The Easy Hotel KL Sentral Team
Linda A. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and the location is strategic 👍🏻
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Accommodation's Reply
08 Aug 2025
Thank you for your positive review. We're delighted to hear that you were satisfied with our friendly staff and the hotel's convenient location. We look forward to welcoming you back to Easy Hotel KL Sentral.
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M***l
icon-origin-TRAVELOKA
5,3
/10
Reviewed 3 week(s) ago
Small room, not as pictured. Poor breakfast. Good location.
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Accommodation's Reply
04 Aug 2025
Thank you for staying with us and sharing your feedback. We apologize if the room size and breakfast did not meet your expectations. We will continue to strive to improve the quality of our services and facilities. We are pleased to hear that you found our hotel's location convenient and convenient. Your feedback is valuable and will be an important consideration for future improvements. We look forward to welcoming you back for a more satisfying experience in the future.
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Silviana A. P.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
I have stayed at Easy Hotel 5 times since 2018 until my vacation on July 26th to July 30th with my friend always choose Easy Hotel for vacation. All the staff and employees are polite and friendly.. The room is clean, the bathroom is also clean. For the food is suitable for Indonesian tongue like mine 😁. Since before every time I go to KL I always stay at Easy Hotel. Next time I will definitely come back to this place. Thanks Easy Hotel.
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Thank you so much for your loyalty to Easy Hotel since 2018! We are so happy and touched to know that you continue to choose us every time you visit, including your most recent visit on July 26–30. We also really appreciate your compliments on the cleanliness of our rooms and the friendliness of our staff. We are so happy to hear that our food menu suits your tastes — especially for our guests from Indonesia 😊. We will continue to strive to provide the best service to ensure every visit is always enjoyable. See you again on your next visit!
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MUHAMMAD F. S. B. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Friendly staff, clean hotel.. There is a welcome drink.. Cheap staff with a smile
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Accommodation's Reply
27 Jul 2025
Thank you for your positive feedback! We are very happy to hear that you were satisfied with the friendly service from our staff and the cleanliness of the hotel. We also thank you for appreciating our welcome drink — our guests' smiles and comfort are always our top priority. We look forward to welcoming you back to Easy Hotel soon.
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U***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
I had a wonderful stay at this hotel! The staff were friendly and attentive, the room was clean and comfortable, and all the facilities were well-maintained. What I appreciated most was the hotel's strategic location—close to restaurants, shopping centers, and public transportation. It made exploring the city incredibly convenient. Highly recommended for both business and leisure travelers!
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Thank you for the fantastic review! We're thrilled to hear you had a wonderful stay at Easy Hotel and that our friendly staff, clean and comfortable rooms, and well-maintained facilities met your expectations. We're especially glad our strategic location made exploring KL convenient for you. Your recommendation means a lot to us, and we look forward to welcoming you back—whether for business or leisure!
Meirita S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Always stay here when I go to KL... It's really top notch
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Accommodation's Reply
27 Jul 2025
Thank you very much for always choosing Easy Hotel every time you visit Kuala Lumpur! We really appreciate your support. We will continue to strive to provide the best service so that every visit is always comfortable and enjoyable. See you again on your next visit!
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J***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
Great location and the staff are friendly.
1 people find it helpful
Accommodation's Reply
27 Jul 2025
Thank you for your kind words! We’re delighted to hear that you enjoyed our convenient location and found our staff to be friendly and welcoming. Providing excellent service in a strategic location is what we strive for, and your feedback truly means a lot to us. We look forward to welcoming you back to Easy Hotel on your next visit to Kuala Lumpur!
G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Great stay at Easy Hotel Kuala Lumpur! Fantastic service from friendly staff and an unbeatable location. Close to public transport, food, and shopping. Clean, comfy rooms and everything you need for a convenient stay. Highly recommended!
1 people find it helpful
Accommodation's Reply
17 Jul 2025
Thank you so much for your amazing review! We're thrilled to hear that you had a great stay at Easy Hotel Kuala Lumpur and that you enjoyed our convenient location, clean and comfortable rooms, and the warm service from our team. Your recommendation means a lot to us, and we can’t wait to welcome you back on your next visit to KL!
Lalu R. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Very good hotel, close to KL central, very clean rooms, cold AC, very friendly staff, close to places to eat, recommended if visiting KL
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Accommodation's Reply
17 Jul 2025
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, clean rooms, comfortable air conditioning, and friendly staff. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Kuala Lumpur.
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C***A
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
very happy, strategic location, close to mini market, friendly service and clean rooms
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Accommodation's Reply
17 Jul 2025
Thank you so much for your positive review! We're delighted to hear that you were satisfied with our convenient location, clean rooms, and friendly service from our team. We look forward to welcoming you back on your next visit to Kuala Lumpur!
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Friendly staff, very strategic hotel location right next to KL Sentral MRT Station
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Accommodation's Reply
12 Jul 2025
Thank you for your positive review! We're delighted to hear that you enjoyed our friendly staff and that you enjoyed the hotel's convenient location next to KL Sentral MRT Station. We look forward to welcoming you back soon.
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I***A
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
the hotel is incredibly cheap and worth visiting... highly recommended, close to everything, there are many food and breakfast shops. the staff are very friendly.. but in this hotel it was also the first time in my life that my suitcase pin suddenly changed by itself until now I am still confused about how the suitcase pin can be changed.. luckily there is YouTube so I know how to change the suitcase pin without having to know the previous suitcase pin....
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Accommodation's Reply
17 Jul 2025
Thank you so much for your review and compliments on our affordable rates, convenient location, and friendly staff. We're thrilled to hear that you enjoyed the convenient access to nearby dining and breakfast options. However, we're deeply sorry to hear about your experience with your luggage PIN. While the room area is limited to designated guests and staff, we fully understand your concerns. We will review this situation internally and ensure all security procedures remain strictly enforced. If you have any additional details or would like to discuss further, please contact us directly—we'll be happy to assist. We look forward to welcoming you back again soon for a more comfortable and secure experience.
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F***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 6 week(s) ago
Great location, easily access to restaurant, MRT, LRT, bus station
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Accommodation's Reply
12 Jul 2025
Thank you for your kind feedback! We're glad to hear you enjoyed our great location and the convenience of easy access to public transport and nearby restaurants. We hope to welcome you back for another comfortable stay in the future.
r***y
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
Clean room.. Comfortable to rest.. Staff always greet and friendly.. Really very good..
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Accommodation's Reply
08 Jul 2025
Thank you for staying at Easy Hotel and for your positive review. We are very pleased to know that you felt comfortable while resting in a clean room and that the friendliness of our staff left a good impression. Your comments greatly motivate our team to continue providing the best service. We look forward to welcoming you back on your next visit to Kuala Lumpur.
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
a hotel that must be visited when going to KL... the location is strategic and the rooms are comfortable for families who bring children...
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Accommodation's Reply
05 Jul 2025
Thank you for your kind words! We're so glad you found Easy Hotel to be a great choice for families, with a strategic location and comfortable rooms. It means a lot to us to be your go-to hotel when visiting Kuala Lumpur, and we look forward to welcoming you and your family again soon!
Ferry G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
I have stayed here twice, the staff is friendly, direct access from Nu Sentral Mall reception, I still recognize it, even once a year, I recommend staying here.
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Accommodation's Reply
05 Jul 2025
Thank you so much for your continued support and for choosing to stay with us again! We're truly happy to hear that you appreciate the friendly staff and the convenience of direct access from NU Sentral Mall. It means a lot that you still recognize and recommend us, even after a year. We look forward to welcoming you back to Easy Hotel on your next visit to KL!
DESIANA S. W.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
I was very impressed staying at Easy Hotel, the location is very strategic, the hotel staff are friendly, the service is good, the hotel room is very clean. We stayed for 3 nights and they cleaned our room every day and replaced all the equipment in the room such as towels, toothbrushes, soap and drinking water. Recommended and maybe we will stay there again when we go to KL.
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Accommodation's Reply
05 Jul 2025
Thank you so much for your kind and detailed feedback! We're delighted to hear that you had an impressive 3-night stay with us and appreciated our strategic location, friendly staff, and daily housekeeping service. It's wonderful to know that our cleanliness and attention to detail made your stay comfortable. We truly appreciate your recommendation and look forward to welcoming you back to Easy Hotel on your next trip to KL!
Number of reviews per page
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