Great price for a good room in a hotel that is conveniently located near the train & bus terminal, the metro, and tram stops. It's also a short walk to the very center of the city and many of the tourist sites.

Ние въобще не можехме да отседнеме, във времето , което бяхме букнали пристигане и нямаше никого. Заключен хотел,с най - голямо неуважение бяхме препратени в друг хотел в 1:30 през нощта от г- жа Христина Иванова и то от разговор по телефона.Прасто нечовешко.. Супер разочарована съм

It was confortable, the staff was very friendly, the hotel was clean, cheap and in a good location not far from the city center

near by centre and metro

The room and the bathroom. were very small The smell in the room was unpleasant Bed was too soft.

Small, but clean place in a quiet street within walking distance of old town and the sights. Four AC units next to the window make it a little noisy at times and housekeeping seems to be forgetful, but otherwise a good value.

The staff very extremely kind and helping. We could not have expected any better. exremely happy

Great hotel near the central bus station with very polite and helpful staff. The room fit the description and was quiet and clean.

The hotel although located close to train and bus stations but is in the seedy part of town where there are more than 20 casinos located. The main street is dark and empty. There is a strong smell of must and mold in the room. When showering there is a water pool created on the bathroom floor.

Considering the name of the hotel, we were pleasantly surprised by our experience. The hotel had everything we needed, at a perfectly adequate standard. We would happily stay there again.

Cheap but cheerful and friendly. A bit basic and old fashioned but good value. Fine for an overnight stay. The taxi called for the airport worked well.

Better than expected and unbelievably cheap for its location and size of the rooms. Not to mention how comfortable the bed was. Thanks to Bilyana she's awesome.

Pro: Location is fairly good, you can walk most places within 30 minutes. Con: Requested a non-smoking room but the room was thick with cigarette smoke. We couldn't stay in there long as the fumes were giving us headaches and nausea. They refused to give us another room or refund. Instead we were provided a can of airfreshner and told to put the airconditioning on and sleep with the window open. Bedding has cigarette stains, and burns. There were also nicotine stains on the ceiling. The smoke alarm in the room has no battery and does not work. This place shouldn't advertise as non-smoking, or they need to create a smoking policy and fine guests who break the rules so the money can be used to properly clean the room. The lady working the night shift seemed nice, but nothing she could do. The woman who works during the day verbally abused us down the phone for complaining about the room. If you are a non-smoker, asthmatic, or have small children, I'd suggest staying somewhere else. We were told it's common for their guests to smoke in the room even when it is against the rules. They have no policy for when this happens, so they do not fumigate the rooms. This means future guests are penalised because of this.

Not a great time. The room was not ready so we waited, and waited, and waited........ to be given a room for 2 with a quilt on the sofa for our son. The 3 person room was not ready as the cleaner didnt turn up for work. When we queried this with reception her answer was "well the check in is AFTER 2pm!" I told her it was well after 2pm but she kept saying "AFTER." I asked her if we check in at 10pm would the room still not be ready as that was after 2pm and she just shrugged her shoulders. Terrible customer service from someone who clearly did not care. The air conditioning in the room did not work and the cleaner left 2 shampoo sachets out every day instead of the 3 needed. The room was not very clean either. The only thing that it had going for it was that it was close to the bus and train station and a few minutes walk from metro.

Overall considering the price pretty good. The members of staff were lovely. The bed was more comfortable than it looked

Decent inexpensive hotel for a short stay. We stayed there for one night on our way to Burgas and picked it due its close proximity to the central bus station. The hotel staff was helpful and friendly. The hotel appeared to be clean and in a good condition. The room on the first floor, while clean, was somewhat of a letdown, with four basic beds in a row looking like a barrack and windows coming out straight out to a parking lot so it gets very noisy and smelly if somebody walks outside to get to their car or for a smoke. If you plan to stay for more than one night, inquire about that. Overall, for one night stay, it was a good option for the price paid.

Wonderful hotel, clean and friendly stuff and just ten minutes walk from the center. The price was also very good and i would certainly recommend it

Only stayed one night. Rooms are dated but clean and comfortable enough. You could pay a lot more for somewhere posh but if you're budget is limited then this hotel is perfectly adequate and good value. Staff spoke good English and were polite and helpful.

Fine

Fine, quiet location, easy for station