8,0
Very Good
From 199 reviews
Provided by travelers on
Cleanliness

7,8

Room Comfort

7,9

Meal

7,4

Location

8,2

Service and Facilites

8,1

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Traveler Reviews The Jerai Hotel Sungai Petani

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40
Customer reviews
Ainee Binte Baharom
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6,0
/10
Reviewed 79 week(s) ago
There is no toothbrush in the toilet but there were 2 bottles of shampoo! Toothbrush is more important than shampoo right? Last time when I was there, there were 2 toothbrushes, so I did not bring. Fortunately, the hotel staff was very helpful and willing to buy the toothbrush set for me and sent to our room half an hour later. The taps in the toilet were very tight to turn on & off. I can only use 2 power points only as the switches near the TV cannot be used. It was totally different environment from the year I came, 2020. The toilet is run down. My cousin cannot stand that she had to scrub the toilet herself!
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Ikhwan B. I.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 122 week(s) ago
Bilik kurang bersih, dinding berdaki. Bangunan lama. Tengok gambar yang diberi, tu bangunan baru indah kabar dari rupa. Tandas berdaki, kurang bersih.
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Siti S. B. A. I.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 129 week(s) ago
Lokasi bagus senang cari, kolam renang bersih dan mesra kanak-kanak, tapi lantai bilik berhabuk, pintu tandas tak boleh lock (bilik 219), cadar ada kesan kotor dan habuk. Water heater termati tiba-tiba, air mandi bertakung, tukar pulak bilik 218, tuala dan alas kaki pula takde, plug belakang TV dua-dua tak berfungsi. Tak tengok TV lah kami. Nak minta tukar bilik lagi dah malas.
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Suri Y.
icon-origin-TRAVELOKA
8,0
/10
Reviewed 132 week(s) ago
The room is spacious and comfortable, the breakfast is not good.
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Mohd Z. F. B. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 171 week(s) ago
Nice hotel. Nice. Nice. Nice. Nice. Need to improve the pool.
2 people find it helpful
Siti A. S. S.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 180 week(s) ago
Shabby hotel, need to revamp, stuffy until blocked nose & coughing during sleep.
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Shakirah S.
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8,3
/10
Reviewed 265 week(s) ago
Budget hotel. 75 RM per night. Worth it. There is a swimming pool. The room is quite small. Smells like cigarettes.
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Liya K.
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Family
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9,3
/10
Reviewed 295 week(s) ago
strategic location 👍👍 great pool👍👍 bathroom was clean although bath tub need to clean more👍👍👍 room cleanliness should upgrade, my kid found used underware beside bed by the time we walk into room😑 overall its good & recommended 👍👍
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Nor A. S.
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8,5
/10
Reviewed 299 week(s) ago
The hotel room is best, the staff is nice.
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NUR
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8,5
/10
Reviewed 304 week(s) ago
Great services and facilities!
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Sharina B. S.
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Shopping and Culinary
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8,5
/10
Reviewed 305 week(s) ago
Pleasant stay, near to town. except on our 2nd day no hot shower.
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SITI SOFIA SYAQIRA BT MUHAMAD
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Romantic
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10,0
/10
Reviewed 309 week(s) ago
The service is satisfactory and well served.
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zaraidah yusoff
icon-origin-TRAVELOKA
6,0
/10
Reviewed 309 week(s) ago
The bathroom and shower is not good condition, should fix the pipe and remove bathtub.
1 people find it helpful
Ramliza B. A.
icon-Family
Family
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8,5
/10
Reviewed 310 week(s) ago
Very good comfort but water is not hot.
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Wan Asmahaliza Bt Wan Jaafar
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Family
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8,8
/10
Reviewed 312 week(s) ago
Overall ok it's just an old aircond .. not so much aircond. If it's ok to even d hot lobby during aircond x function, There is a fan finding provided. But the room is nice ... the hotel is spacious enough to relax .. There is a junk food nron restron shop. Bfast ok hrga Cheap x never seen hrga mcm Ni d anywhere2 hotels. Large pools to monitor the kids from the cafe with ease. Parking is spacious.
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Aliah H.
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9,7
/10
Reviewed 313 week(s) ago
Do some changes for ironing part
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Mohd H. M. H.
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Family
icon-origin-TRAVELOKA
10,0
/10
Reviewed 314 week(s) ago
Spacious and clean rooms are very comfortable for family vacations. Large pool and lots of safe parking. Inshaallah we will come again.
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mohd s. b. m. r.
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Family
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6,2
/10
Reviewed 315 week(s) ago
the staff all is very nice.. but the room condition is so old especially the toilet.. the bathtub is really old and dirty...
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nur a. i.
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Backpacking
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8,5
/10
Reviewed 315 week(s) ago
Everthing was good during my stay,clean and friendly staff. Overall it was a pleasant stay.
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Mohd H. M. H.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 316 week(s) ago
spacious rooms and comfy bed mattresses .Parking is very comfortable staying here.We are here again in mid-2019 family vacation.
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