Overall Ratings & Reviews Kithala Resort

There was an infinity swimming pool overlooking, the wilderness, it was stunning and unforgettable. The hotel was to a high standard overall. Would return.

Fantastic quiet property. One with nature. Strongly recommend.

This hotel looks nothing like the pictures. The furniture was old, dirty and damaged, the bathroom shower had mold everywhere. The sofa had a cigarette burn on it. When I arrived to the room, there were about 15 mosquitoes attacking us. The room did not seem ready for us. The towels and bed sheets did not smell clean. The food was average. I would not recommend this place for anyone who wants a pleasant stay.

For the premium price you pay, the accommodations, bedding, mattress, rooms, free breakfast — all very lackluster. I would pick elsewhere

Wonderful friendly service and comfortable rooms. A la carte menu was good but the buffet was not quite so. Loved having a beautiful flower given to us each evening and asking if everything was ok.

Stay was ok. Wifi can’t make it.

I had an excellent stay here. The place was clean, the buffets for breakfast, lunch and dinner were amazing! But the biggest thing was the staff were all so helpful and friendly - the best hotel staff I’ve encountered Even my mother who usually complains about everything said she wanted to come back and stay there.

Hotel room had bugs on both days. The towels seemed very old and were rough. Good breakfast.

This was the most professional stay of my trip. The buffet breakfast and dinner was ample and tasty enough. The bed needed an extra sheet, but they happily obliged. The setting is beautiful—rice patties, a pond, and many interesting fauna. I would have liked a bit of help with touring the local area as they were not as equipped to arrange and book things as I would have liked (perhaps it was a timing/English issue); otherwise, great place to stay—relaxing, organized, and clean.

A really pleasant and comfortable stay here during our time in the hotel. We didn't spend too much time at the hotel as we were out for a full day in safari and left the next morning but we were pleasantly surprised at the lovely surroundings of the hotel and room. The staff were polite and super accommodating. They kindly provided us with a packed breakfast on our safari early morning. Only con was, considering its a peaceful and calm location, we couldn't make use of the pool as it was overcrowded with local guests and their kids.

quiet and clean, natural setting, nice staffs

We stayed one night before our Trip to Yala, the location is good for that but there is not much else to do in Tissamahara. The hotel decor looks very nice, has a pool and big restaurant. The service when we arrived and at the restaurant was very good. We had dinner there, and we curries chosen from the menu rather than than buffet. The food was quite good, but it was quite expensive for Sri Lanka standard. The hotel room was comfortable but the bathroom doesn’t look like it had been cleaned for a while, and we saw a dead cockroach on the edge of the bath, the water wasn’t draining properly either. As the bathtub was surrounded by a glass panel, may be they didn’t bother cleaning the whole bathtub. It was gross.

great hotel! Food was excellent and good that it is because there is not much in the area. We stayed two nights due to us having a full day safari. The pool was also one of the best parts of the hotel with complementary afternoon tea! Rooms were clean and fairly modern.

Great facilities and very clean. Only lacked help/ info on the area and what to see and do. The buffet however was outstanding and should not be missed

Nice clean comfortable room with air conditioning. However every time you leave the room and take your key out of the card holder the power shuts off in your room. Which means you can't leave electronics charging when you're out. Buffet was nice, but a bit pricey for Sri Lanka. Staff was helpful. Mosquitoes were horrible, wear bug spray even if you're only going out for a minute at dusk / dark.

Food was ok, service was good. However the room was not very comfortable and the bathroom had a strange odor. The open areas especially the restaurant was full of flies

Great stay here. Good cost affective way for safari in Yala then easier transfer to Ella. Pool is nice to chill afternoon morning safari and good view over rice paddy. We didn't rate the food.

Only arrived late afternoon & were up & out at 5:30am for a safari..........didn't spend much time in the hotel. Had a meal & bottle of wine in the restaurant, food good but service a little quirky!

Comfortable rooms, friendly staff. A very nice breakfast cooked to order (versus normal buffet). We visited the resort during low season in early July '16 and we received good service.

Not so good