Great location, rooms in good condition, good breakfast with outstanding staff working the breakfast room. But the front desk was rude and generally unhelpful. (Exception was Margarita, who was outstanding). Would not stay there again. V

Great location! Walkable to Trevor fountain and coliseum. Many great restaurants a couple of minutes away. Elevator is extremely small. Rooms were nice. Easy to get a taxi right out front. Would definitely stay here again.

La posizione dell'hotel è incredibile. Il personale era molto cordiale e disponibile. Una nota dolente è che il materasso nella nostra stanza non era buono. Sembrava che stessi dormendo in una dolina. Personalmente ho dovuto provare a dormire sul divano fornito.

The staff was nice and allowed us to keep our bags in the hotel after check out. We went to eat and came back to wait for our Taxi. What we did not like was the room. Not what was shown in the pictures when booking! The room was way to small for 3 adults! We paid for a double room for three adults and this room was not that. Disappointed to say the least.

Room was smaller, bathroom had no shower curtain, sink water was backing up

The property was very clean and at a great location for sight seeing

The hotel was great.

Good

the location of the hotel was great, very close to Trevi fountain. the staff is nice and helpful, speak english well. But the rooms are poorly maintain, clogged bathtub and sink and dirty overall. Maybe it was just ours, and that very day.

Room was in good condition when I checked in also staff is very helpful and understanding. I must say, location of the hotel is very good as main attractions are at walking distance and good connections to public transport like Republica Station on Metro A is at 5 minutes walking distance.

Our room was very warm/hot and the staff kept claiming that the air-conditioning was working or fixed. It never was. Finally after many complaints and with the help of an Italian friend they moved us to a room that was fine.

Very nice hotel, staff is great and friendly, location is central. I would stay again!

Great location. Just extremely small elevator! Also make sure you get an updated room. They do have older rooms.

This hotel is in a good location being just a short walk from the metro, on a busy street and with a taxi rank opposite. Our room was described as 'deluxe', but did not feel it. It was small, faced in to the courtyard (no extra space), and consequently was dark. The bath and over-bath shower were fine for the average sized person. Our room number was marked on a tiny sticker, all the others in the corridor had room plates. I booked through Expedia and pushed the button for the more expensive option that included breakfast, However despite the receptionist acknowledging "with breakfast" on arrival and showing us the location of the breakfast room, my daughter and I were publicly turned out of the room on the first morning as we "hadn't paid". The Expedia receipt did not show breakfast so I could not prove anything, and we had to do without. And when I questioned the "deluxe" nature of the room I was told my room Was deluxe. Personally I do not feel this could be a correct description. I have never stayed anywhere that leaves polystyrene cups out for their tea and coffee facilities, and plastic cups in the bathroom. I think this is a reasonable place to stay if you want a budget hotel in the heart of Rome but would not recommend it to anyone as a deluxe place to stay.

Breakfast was a bit ordinary dident replace toilet paper

A great small hotel , not five star but very European in heart of the city , rooms were spotless and a good size , in fact upmarket for the price ,breakfast was good apart from orange juice not been fresh and from a machine if they changed Thor would make people very happy , Tarif for rooms very reasonable and eataries abound this area , so for value and rooms would rate 9.5 door your self a favour book this hotel

Great customer service and great hotel! Perfect proximity to all the sites.

Excellent Hotel in a great central area.

Was not WiFi connection in our room and everything else was good. Great location.

Front desk was nice and accommodating. Although it took a while to get our rooms ready.