DANILO AND ALL FRONT DESK WAS SO NICE ALL OF TIME WITH ME ALWAYS WITH GOOD SMILE

Room was clean just needed little little care on the floors, i feel it was little dusty. Nothing crazy

Excellent service.

I was very impressed with the Internet service. I had to work while I was there from my laptop computer. The staff was very friendly, I speak very little Spanish, we did very well with google translate. One of the cleaning, ladies that was there the year before remembered me and gave me a big hug.

The stay we less than i have experienced in the past. The hotel has a policy of no outside food but the restaurant is out of most of the menue items all the time. The housecleaning staff was excellent. The rest needs alor of improvement. I was there for 19 days on this trip.

Men gusto el servicio de transporte que brindan y el acceso a la piscina que estaba limpia

Me gustan las instalaciones y las habitaciones muy limpias y el personal de lo mas amable

Lindas habitaciones muy limpias y excelente atencion, buen servicio de transporte

Excelente amabilidad, facil de reservar y comida excelente, muy amable el personal, habitaciones limpias

I was traveling with my toddler and since the moment we step in reception Danilo was hospitable and very friendly. Danilo was efficient and this hotel exceed my expectations. I love how kids friendly it is and how everyone made my son feel so special. Juli the house keeper she did an amazing job with the room with maintenance and repairs. The breakfast team was phenomenal always quick and clean. This hotel offers transportation and is walking distance from some restaurants and stores. Common areas are always clean and even at night at felt safe there was always a security guard watching the hotel and cars for everyone safety. I will come back again.

The room was perfect and the staff, especially reception were very helpful and accommodating.

The room was wet and no one guided me to the room or helped me to carry my luggage. Also the room was leaking from the ceiling.

Jose Eduardo from the reception was super nice, sweet and kind. He made us feel amazing and i was happy to stay there.

Breakfast is excellent. Rooms are spacious and clean. Free parking. 24 hours security. And best of all staff/front desk willing and helpful and friendly.

There is a shopping mall at walking distance( Plaza España). It has a McDonalds, food court and a supermarket. The hotel restaurant does not have a variety of food but the food is excellent. Breakfast was buffet, with a great variety of food. Breakfast was excellent. The main pool was provided maintenance daily. There is another company in the hotel that provides taxis and tour services. Room was cleaned every day. During the weekends there are several pool parties celebrating birthdays. I stayed across the street in the other bldg. and did not have problems with the parties. I stayed 11 days. The price I pay for hotel is excellent.

Es genial la estadía en este hotel, me encantó el atención al cliente, se siente como en casa.

Clean room, staff, check in

Very good

Clean

El baño estaba como defectuoso