Xaysomboun Hotel and Spa

Explore Xaysomboun Hotel and Spa
8,9
Very Good
From 86 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,6

Meal

8,7

Location

8,9

Service and Facilites

8,9

People often mention about Xaysomboun Hotel and Spa
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Distance to City Center (4)
Surroundings (4)
Staff Friendliness (4)
Room Space (4)
Family Friendly (3)
Check-in/out Time (3)
Ambiance (3)
Bedroom (3)
Bathroom (3)
Hotel Area (3)
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Traveler Reviews Xaysomboun Hotel and Spa

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40
Customer reviews
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
When I was looking for a hotel to book, I was reading other people’s reviews thoroughly. Finally, I booked this hotel as it seemed to have a good price-to-quality balance and a good promotion. Now, I’m writing this review to support this business as I respect how the owner really cares. I believe in that because I’ve seen previous reviews blaming some issues, and I see them resolved. It seemed to me that the owner is a senior lady whose table is located somewhere in the corner near the reception desk—anyway, thank you so much for listening to the guests! For example, one review stated “bad smell from bathroom sewage”—now my room had a good-smelling sachet and great-smelling soaps. Sure, it’s only a mask, but it’s very difficult to defeat the sewage smells, and this one solution seems to be efficient. No cigarette smell. No dust (just on the top shelf of the wardrobe maybe). Towels smell great, not musty at all, nevertheless they may be of some age. The linen is clean and smells good. Everything is clean inside the bedside tables. The bed is comfortably firm. The pillows are comfortable—not too high as many hotels nowadays have. There is a writing desk and chairs in the room, so it’s comfortable to work or study. The broken floor tiles near the swimming pool that I’ve seen on some previous photos are all replaced. The maids are very polite, friendly, and helpful. The security officer at the front door is very welcoming and always has a smile for the guests—happy to see him every time I come. Breakfast is plentiful and comforting, the chef welcomes every guest, and I felt luxurious starting the day in that very beautiful ballroom. The street noise dies down after 9 p.m. till 6-7 a.m., so it’s easy to sleep. Hot water in the shower has a variation in temperature a bit, but that didn’t bother me too much. Water pressure is average but normal. I’d only suggest to add some soft cloth to the legs of chairs in the breakfast room, as the sound of furniture being moved is noticeable in the sleeping rooms below. I’d also suggest to replace bathroom doors for more soundproofing ones. It’s a bit uncomfortable to use the bathroom when your roommate hears so well. To sum up, the hotel is of a certain age for sure, but it’s looked after very well. I’m happy with my decision to book here, and I would recommend it to my friends if they’re on a budget but still want a decent, respectable, central, clean, and comfortable place, and I’ll consider it for myself again as well.
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Nguyen V. T.
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Business
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10,0
/10
Reviewed 15 week(s) ago
Excellent. The hotel is owned by a Vietnamese person. The food is also Vietnamese. This will be my next hotel visit.
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K***g
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10,0
/10
Reviewed 43 week(s) ago
Clean and close to many tourist attractions. Clean and close to many tourist attractions.
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Accommodation's Reply
08 Jul 2026
thank you for your review. We are so happy to hear that yopu enjoy staying with us. we are looking forward to welcoming you back to our hotel.
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Vo Ngoc T.
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8,5
/10
Reviewed 64 week(s) ago
dishonest receptionist
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1 people find it helpful
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Vo Ngoc T.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 64 week(s) ago
The receptionist was a bit dishonest.
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Jareepron I.
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Leisure
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10,0
/10
Reviewed 66 week(s) ago
The travel is convenient and comfortable. I will come back to stay again. The service is very good. The room is clean.
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you for your great review! 🙏 We are glad you enjoyed your stay and were satisfied with our service. The room was clean and comfortable. Our entire team is dedicated to providing you with the best service. Welcome to visit us again! We will definitely provide you with exceptional service! ✨
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P***p
icon-origin-TRAVELOKA
10,0
/10
Reviewed 75 week(s) ago
The staff provided good service. The room was fragrant and clean.
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Accommodation's Reply
02 Nov 2025
Thank you for your appreciation of our staff and our clean and fragrant rooms! 🌸 Next time you book a hotel stay, we will offer you a special discount and a choice of fragrances for your room! 😊
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c***t
icon-origin-TRAVELOKA
5,4
/10
Reviewed 110 week(s) ago
Very poor service, doesn't care about customers There is no professionalism at all. It 's not cheap or expensive. You should consult the service. Impress customers Service Mind.
1 people find it helpful
A***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 121 week(s) ago
Very stylish hotel. Furnished with elegant colour.
3 people find it helpful
S***g
icon-origin-TRAVELOKA
9,1
/10
Reviewed 126 week(s) ago
The staff is friendly and helpful. The room is big and in good condition but a little bit old.
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Bui V. H.
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8,5
/10
Reviewed 132 week(s) ago
Khách sạn ở trung tâm thủ đô luôn nên tiện đi lại, ăn uống, tham quan; phòng rộng đẹp, nhà tắm rộng nước chảy khoẻ, khá ok
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T***t
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Business
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10,0
/10
Reviewed 140 week(s) ago
มีน้องแมวด้วยน่ารักมาก บริการดี อัพเกรดห้องให้ด้วย ไม่มีบ่นเลยค่ะ เยี่ยมไปเลย
3 people find it helpful
Patcharee K.
icon-origin-TRAVELOKA
5,7
/10
Reviewed 144 week(s) ago
Very poor condition the staff have no idea and don't care. Was woken 230am by someone walking in the room this happened 3 times in one night. Was given wrong key. Complained but didn't care. Use at your peril.
1 people find it helpful
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Athitsapongporn S.
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9,4
/10
Reviewed 155 week(s) ago
The hotel is very good. I like it. If I go again, I will stay again. Clean. The bed is very soft.
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1 people find it helpful
Achmad F. E. N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 162 week(s) ago
Lokasi agak susah dicari walaupun tidak terlalu jauh dari objek wisata, cukup tua tapi lumayan terawat, makanan cukup menampilkan lokal dengan peralatan serba keemasan, resepsionis dan manager hotel sangat informatif.
1 people find it helpful
Pham T. A.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 190 week(s) ago
Nice hotel, clean rooms, geographical location in the center of the city, convenient transportation. English speaking staff, very nice. Will come back if I have a chance.
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4 people find it helpful
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TANAKORN W. A.
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5,6
/10
Reviewed 352 week(s) ago
Good point. In the center of the city and the staff are good. Disadvantage. The hotel condition is old, both inside and outside the room, there are some improvements but still not the best. The staff are not able to use the Lao language and English in some people can not understand. Overall, this trip is still not impressed with many factors.
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3 people find it helpful
THANCHANOK
icon-Family
Family
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8,5
/10
Reviewed 358 week(s) ago
The hotel is old but looks pretty in the tourist area.
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2 people find it helpful
Puii W.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 358 week(s) ago
Here is a nice hotel and convenience for travelling and near important place of Laos and the staff was so nice.
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Pond S.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 365 week(s) ago
Very good, smiling staff, good travel advice, good English speaking, good service, breakfast available, there is a swimming pool near tourist attractions, easy to travel, rate 9/10, ask for 1 point deduction due to tidy room arrangement. And with a broken glass placed But the hotel managed to fix it later
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1 people find it helpful
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