Overall Ratings & Reviews Wellness Hotel Chopok

First Lady that helped us for check in was Amazing as well the barman !!… the rest of the staff needs some training in customer service specifically the lady at wellness area, very rude responding us when we were lost in our way to the pool.

Good location, good room bad a bit dirty and nudity paint in the family room. Not big deal though. The barman was amazing. Front desk staff lack of warning and friendly communication but the First Lady at front desk was great !

We stayed here as family (2 adults, 1 child 3y) for a prolonged weekend and had a great stay! It’s a really good family hotel with outdoor playground, indoor kids zones, pool and wellness area for families but also adults only. Our room was spacious, cleaned every day. We enjoyed half board - good choice as during the day we went hiking and ate outside. Selection of food for breakfast was very good; during breakfast you chose food from 3 adults menu options and 2 kids menu options for the evening. Pool area for families was also very nice - our little one had a lot of fun! All in all a very nice getaway from Bratislava!

The stay was enjoyable overall, good food and nice place, clean kids area, very beautiful surroundings. However, we had a few issues. Our room was full of insects. Very huge bugs which are spread around the whole area where the hotel is located were constantly appearing in the room. The water in the pool could be warmer, especially for the kids area. The hair dryer was not functioning, so we had to pick up a replacement in the reception. I would expect a room service for this at least. Some minor things which were not expected in hotel in the 4*category and could be improved. Otherwise, we are satisfied with the stay.

Excellent 👍

Extremely poor breakfast, no assistance on additional request, like coffee.

Late arrival but staff really friendly and helpful

Perfect place for weekend or spa break . One of the best spa hotel ive been to. Clean and spacious room. Nice breakfast

Great hptel with lots to do. Excellent food, breakfast buffet is expansive and dinner has several options. Rooms are large and comfortable. Staff was polite and helped us arrange travel. Only negative was ski shuttle only runs evey half hour and if it ia full you must wait for next bus.

In unele seri după ora 22 gălăgie in hotel. In zona de wellness adulți lipsă personal care sa atragă atenția clienților gălăgioși. Locație excelentă, condiții deosebite, curățenie.

real family hotel nice pools table tennis bawling atc

The cleaning not so good, the sheet dosnt chang a few days

Modern with great amenities. Wonderful breakfast and friendly, competent, attentive staff

Friendly hotel close to ski slopes. Great food and wonderful spa.

the rooms are good. The attitude of the stuff was not friendly at all,

Superb hotel and great breakfast. Highly recommended. Unfortunately there is a long contract to sign.

Not too far from ski slopes (so avoid the hustle and bustle of the rush to and from the slopes), but close enough to get to with transport. Loved the spa experience, kept the muscles pain free and ready to go for the next day’s skiing and walking. The hotel is very family friendly and caters well for young children. I enjoyed the buffet style breakfast (hot and cold) great selection of food.

We stayed for one night only however the hotel has everything you need and more including bowling lines and great place for kids as well.

Nice big rooms, no AC though. Good restaurant and spa.

Fantastic stay. Room was super