8,6
Very Good
From 8.787 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,5

Location

8,7

Service and Facilites

8,6

People often mention about Swiss-Belresidences Kalibata
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Staff Friendliness (154)
Ambiance (143)
Bedroom (141)
Accessibility (139)
Hotel Area (134)
Bathroom (132)
Room Space (131)
Family Friendly (128)
Surroundings (126)
Distance to City Center (124)
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Traveler Reviews Swiss-Belresidences Kalibata

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40
Customer reviews
Adi K.
icon-Staycation
Staycation
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9,4
/10
Reviewed 2 day(s) ago
Fast handling at the receptionist
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Rezsya E. L.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 day(s) ago
It's so much fun, the kids are really happy with the cool atmosphere, making it comfortable. Playing and swimming around the hotel, strategic, lots of food choices and in front of the mall.
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+2
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Accommodation's Reply
31 Jul 2025
Dear Ms. Rezsya E. L., Warm greetings from Swiss-Belresidences Kalibata Jakarta! Thank you for sharing your wonderful experience during your stay with us. We are very happy to know that the children enjoyed the cool and comfortable atmosphere, as well as the time to relax and swim around the hotel. We are also happy that our strategic location and proximity to culinary centers and malls added to the comfort of your stay. We hope to welcome you and your family again in the future, for an equally memorable stay. Sincerely, Nungrudin Sukmawati - General Manager.
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sugito
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Staycation
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10,0
/10
Reviewed 4 day(s) ago
convenient location... spacious parking. cool... easy transportation... friendly service and good environmental cleanliness.
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Accommodation's Reply
31 Jul 2025
Dear Mr. Sugito, Warm greetings from Swiss-Belresidences Kalibata Jakarta! Thank you for taking the time to leave a positive review regarding your stay. We are very pleased to know that you felt comfortable with our location, spacious parking area, cool atmosphere, and easy access to transportation. We also greatly appreciate your appreciation for the friendly service and cleanliness of the hotel environment. Reviews like this motivate our entire team to continue providing the best service for every guest. We look forward to your next visit at Swiss-Belresidences Kalibata Jakarta. Sincerely, Nungrudin Sukmawati - General Manager.
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E***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 day(s) ago
Nice to visit this place, recommend if you want to come.
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Accommodation's Reply
31 Jul 2025
Dear Valued Guest, Warm greetings from Swiss-Belresidences Kalibata Jakarta! Thank you for your kind words and for recommending our hotel. We’re delighted to know that you enjoyed your visit and had a pleasant experience with us. We truly appreciate your support and look forward to welcoming you back in the near future. Warm regards, Nungrudin Sukmawati - General Manager
Claudya L. G. H.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Great location and a lot of fun activities you can do inside, like playing sports.
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Accommodation's Reply
16 Jul 2025
Dear Mrs. Claudya L. G. H. Thank you so much for your kind review! We're thrilled to hear you enjoyed our great location and all the fun activities, especially the sports. We look forward to welcoming you back for even more memorable experiences in the future! Warm Regards, Nungrudin Sukmawati General Manager
Arga W. A.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The place is clean and comfortable, the food is delicious, close to the KRL station and a beautiful view from the 7th floor.
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Accommodation's Reply
16 Jul 2025
Dear Mr. Arga W. A., Thank you very much for your very positive review! We are delighted to hear that you found our place clean and comfortable, enjoyed the food, and appreciated the beautiful view from the 7th floor. Our proximity to the KRL station is indeed one of our advantages, and we are glad that it added to your comfort. We look forward to your visit in the future. Best regards, Nungrudin Sukmawati, General Manager
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Elit H.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
friendly staff, fairly comfortable rooms, spacious parking lot, minimarket available in the hotel complex, near the station, so it is the center of gojek and taxi base. near the mall, overall very good.
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Accommodation's Reply
08 Jul 2025
Dear Mr./Mrs. Elit, Thank you for taking the time to give a positive review and rating of 8.8 for Swiss-Belresidences Kalibata Jakarta through Traveloka page. We are glad that you enjoyed the friendliness and excellent service from the staff. We look forward to welcoming you again in the future. Warm Regards, Nungrudin Sukmawati|General Manager.
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Fernando T.
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Staycation
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10,0
/10
Reviewed 5 week(s) ago
Thank you. Recommended. Recommended. Recommended.
1 people find it helpful
Accommodation's Reply
29 Jun 2025
Dear Mr./Mrs. Fernando, Thank you for taking the time to give a positive review and a 10.0 rating for Swiss-Belresidences Kalibata Jakarta via Traveloka. We are glad that you enjoyed the friendliness and excellent service from the staff. We look forward to welcoming you back again. Warm Regards, Nungrudin Sukmawati|General Manager.
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M***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Pleasant, close to public transportation.
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Accommodation's Reply
29 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give a positive review and rating of 8.5 for Swiss-Belresidences Kalibata Jakarta through Traveloka page. We are glad that you enjoyed the friendliness and excellent service from the staff. We look forward to welcoming you again in the future. Warm Regards, Nungrudin Sukmawati|General Manager.
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Minarni A.
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Staycation
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9,7
/10
Reviewed 7 week(s) ago
Comfortable, clean & fragrant atmosphere.
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Accommodation's Reply
24 Jun 2025
Dear Mr./Mrs. Minarni A, Thank you for taking the time to give a positive review and rating of 9.7 for Swiss-Belresidences Kalibata Jakarta via Traveloka page. We are glad that you enjoyed the friendliness and excellent service from the staff. We look forward to welcoming you again in the future. Warm Regards, Nungrudin Sukmawati|General Manager.
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H***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Comfortable and attractive and good facilities.
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Accommodation's Reply
11 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give a positive review and a 10.0 rating for Swiss-Belresidences Kalibata Jakarta via Traveloka page. We are glad that you enjoyed the friendliness and excellent service from the staff. We look forward to welcoming you again in the future. Warm Regards, Nungrudin Sukmawati|General Manager.
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S***i
icon-Staycation
Staycation
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10,0
/10
Reviewed 8 week(s) ago
The place is clean, the service is good. The food is delicious, suitable for families.
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1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give a positive review and a 10.0 rating for Swiss-Belresidences Kalibata Jakarta via Traveloka page. We are glad that you enjoyed the friendliness and excellent service from the staff. We look forward to welcoming you again in the future. Warm Regards, Nungrudin Sukmawati|General Manager.
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dr Zulaikah i.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
often here when in Jakarta. very comfortable
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Accommodation's Reply
02 Jun 2025
Dear Mr./Mrs. from Zulaikah, Thank you for taking the time to give a positive review and a 10.0 rating for Swiss-Belresidences Kalibata Jakarta via the Traveloka page. We are glad that you enjoyed the friendliness and excellent service from the employees. We look forward to welcoming you again in the future. Warm Regards, Nungrudin Sukmawati|General Manager.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Clean and pleasant, not noisy in the room area, with a view of the swimming pool.
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Accommodation's Reply
02 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give a positive review and rating of 8.5 for Swiss-Belresidences Kalibata Jakarta through Traveloka page. We are glad that you enjoyed the friendliness and excellent service from the staff. We look forward to welcoming you again in the future. Warm Regards, Nungrudin Sukmawati|General Manager.
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M***a
icon-Leisure
Leisure
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8,5
/10
Reviewed 10 week(s) ago
The hotel staff is friendly and helpful during the check in process. Nice view at night from the 18th floor room
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Accommodation's Reply
02 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give a positive review and rating of 8.5 for Swiss-Belresidences Kalibata Jakarta through Traveloka page. We are glad that you enjoyed the friendliness and excellent service from the staff. We look forward to welcoming you again in the future. Warm Regards, Nungrudin Sukmawati|General Manager.
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N***g
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Very comfortable. Clean room. Spacious parking.
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Accommodation's Reply
02 Jun 2025
Dear Sir/Madam, Thank you for taking the time to give a positive review and a 10.0 rating for Swiss-Belresidences Kalibata Jakarta via Traveloka page. We are glad that you enjoyed the friendliness and excellent service from the staff. We look forward to welcoming you again in the future. Warm Regards, Nungrudin Sukmawati|General Manager.
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F***h
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Friendly staff, good environment. Easy access. Next to Duren Kalibata station.
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Accommodation's Reply
22 May 2025
Dear Valued Guest, Thank you for sharing your positive feedback on Traveloka and giving Swiss-Belresidences Kalibata Jakarta your score 10.0 I am very proud to hear that you found our staff were giving an excellent job. This is definitely what we are aiming for at Swiss-Belresidences Kalibata Jakarta, that all of our staff should go the extra mile to provide excellent service to our guests. I will share your feedback to the team, so that they know that their effort is being recognized. We will definitely be very happy to welcome you again on your next trip to Jakarta. Thank You Kind regards, Nungrudin Sukmawati | General Manager
E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The service and facilities make it very comfortable to stay at this hotel.
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Accommodation's Reply
21 May 2025
Dear Sir/Madam, Thank you for taking the time to give a positive review and a 10.0 rating for Swiss-Belresidences Kalibata Jakarta via Traveloka page. We are glad that you enjoyed the friendliness and excellent service from the staff. We look forward to welcoming you again in the future. Warm Regards, Nungrudin Sukmawati|General Manager.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 11 week(s) ago
Overall OK, friendly staff, breakfast is quite varied & tastes quite good, only the cleanliness of the room floor carpet is rarely vacuumed and the shower water tap is small, but in the next room it is smooth because I ordered 2 rooms.
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Accommodation's Reply
21 May 2025
Dear Sir/Madam. Thank you for taking the time to give a positive review and a rating of 9.0 for Swiss-Belresidences Kalibata Jakarta via the Traveloka page. We apologize if there were any unpleasant things during your stay. We have done the necessary things so that this will not happen again in the future. We are glad that you enjoyed the friendliness and excellent service from our employees. We will be happy to use your input as evaluation material and as part of our commitment to improve the quality of service to our guests in the future. Your input means a lot. We hope this will not prevent you from staying again in the future. Thank you, we look forward to welcoming you again on another occasion. Warm Regards, Nungrudin Sukmawati | General Manager.
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D***a
icon-origin-TRAVELOKA
6,6
/10
Reviewed 11 week(s) ago
It's just that the staff doesn't want to take us to the room. We go to SDR's room ourselves to bring our stuff.
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Accommodation's Reply
21 May 2025
Dear Sir/Madam. Thank you for taking the time to give a positive review and a rating of 6.6 for Swiss-Belresidences Kalibata Jakarta via the Traveloka page. We apologize if there were any unpleasant things during your stay. We have done the necessary things so that this will not happen again in the future. We are glad that you enjoyed the friendliness and excellent service from our employees. We will be happy to use your input as evaluation material and as part of our commitment to improve the quality of service to our guests in the future. Your input means a lot. We hope this will not prevent you from staying again in the future. Thank you, we look forward to welcoming you again on another occasion. Warm Regards, Nungrudin Sukmawati | General Manager.
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Number of reviews per page
20
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